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Can't uninstall media extender on Windows 7

 
 
Tony
Guest
Posts: n/a

 
      02-16-2010
I got my PC Media Center and my Xbox360 media extender somehow out of
sync with each other. In other words the WMC's don't seem to see each other.
It seems the easiest thing for me to do, would be to uninstall the Media
Extender from the PC Media Center. Unfortunately when I follow the
directions
WMC >
Tasks >
Settings >
Extender >
(the only option i get is) CONFIGURE
(there is no UNINSTALL at this point)

The device is seen in WMC as
XBOX 360
not set up
Setup key: ****-136*

When I try to configure with a new setup key the wizard goes through the
following check box's

configuring computer settings - OK
Searching for extenders - OK
Configuring extender - fails

The next screen indicates
Configuration error
An error was encountered while configuring your computer to use with this
Extender.

The XBox at this point has a Windows Media Center splash screen open and
indicates "contacting" under that
But the connection never resolves.

This is a Windows 7 WMC PC
 
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Barb Bowman
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Posts: n/a

 
      02-17-2010
did you go into the Xbox dashboard and remove any existing PC affiliation?
did you install new software/third party AV or firewall? do you have Norton on
that machine?

On Tue, 16 Feb 2010 14:56:01 -0800, Tony <> wrote:

> I got my PC Media Center and my Xbox360 media extender somehow out of
>sync with each other. In other words the WMC's don't seem to see each other.
> It seems the easiest thing for me to do, would be to uninstall the Media
>Extender from the PC Media Center. Unfortunately when I follow the
>directions
>WMC >
> Tasks >
> Settings >
> Extender >
> (the only option i get is) CONFIGURE
> (there is no UNINSTALL at this point)
>
>The device is seen in WMC as
> XBOX 360
> not set up
> Setup key: ****-136*
>
>When I try to configure with a new setup key the wizard goes through the
>following check box's
>
>configuring computer settings - OK
>Searching for extenders - OK
>Configuring extender - fails
>
>The next screen indicates
>Configuration error
>An error was encountered while configuring your computer to use with this
>Extender.
>
>The XBox at this point has a Windows Media Center splash screen open and
>indicates "contacting" under that
>But the connection never resolves.
>
>This is a Windows 7 WMC PC

Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com
 
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Steve B
Guest
Posts: n/a

 
      03-26-2010
I have the same issue. Yes I have norton.



Barb Bowman wrote:

did you go into the Xbox dashboard and remove any existing PC affiliation?
17-Feb-10

did you go into the Xbox dashboard and remove any existing PC affiliation?
did you install new software/third party AV or firewall? do you have Norton on
that machine?


Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com

Previous Posts In This Thread:

On Tuesday, February 16, 2010 5:56 PM
Tony wrote:

Can't uninstall media extender on Windows 7
I got my PC Media Center and my Xbox360 media extender somehow out of
sync with each other. In other words the WMC's do not seem to see each other.
It seems the easiest thing for me to do, would be to uninstall the Media
Extender from the PC Media Center. Unfortunately when I follow the
directions
WMC >
Tasks >
Settings >
Extender >
(the only option i get is) CONFIGURE
(there is no UNINSTALL at this point)

The device is seen in WMC as
XBOX 360
not set up
Setup key: ****-136*

When I try to configure with a new setup key the wizard goes through the
following check box's

configuring computer settings - OK
Searching for extenders - OK
Configuring extender - fails

The next screen indicates
Configuration error
An error was encountered while configuring your computer to use with this
Extender.

The XBox at this point has a Windows Media Center splash screen open and
indicates "contacting" under that
But the connection never resolves.

This is a Windows 7 WMC PC

On Wednesday, February 17, 2010 4:22 AM
Barb Bowman wrote:

did you go into the Xbox dashboard and remove any existing PC affiliation?
did you go into the Xbox dashboard and remove any existing PC affiliation?
did you install new software/third party AV or firewall? do you have Norton on
that machine?


Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com


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Barb Bowman
Guest
Posts: n/a

 
      03-26-2010
1. uninstall Norton completely
2. reboot
3. on the Xbox 36- dashboard, remove the associated PC if there is one
4. now try setup again

if this fails, please check the event viewer and copy and paste error messages
into a reply.



On Thu, 25 Mar 2010 18:49:54 -0700, Steve B wrote:

>I have the same issue. Yes I have norton.
>


>
>On Tuesday, February 16, 2010 5:56 PM
>Tony wrote:
>
>Can't uninstall media extender on Windows 7
>I got my PC Media Center and my Xbox360 media extender somehow out of
>sync with each other. In other words the WMC's do not seem to see each other.
>It seems the easiest thing for me to do, would be to uninstall the Media
>Extender from the PC Media Center. Unfortunately when I follow the
>directions
>WMC >
>Tasks >
>Settings >
>Extender >
>(the only option i get is) CONFIGURE
>(there is no UNINSTALL at this point)
>
>The device is seen in WMC as
>XBOX 360
>not set up
>Setup key: ****-136*
>
>When I try to configure with a new setup key the wizard goes through the
>following check box's
>
>configuring computer settings - OK
>Searching for extenders - OK
>Configuring extender - fails
>
>The next screen indicates
>Configuration error
>An error was encountered while configuring your computer to use with this
>Extender.
>
>The XBox at this point has a Windows Media Center splash screen open and
>indicates "contacting" under that
>But the connection never resolves.
>
>This is a Windows 7 WMC PC
>

Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com
 
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read!
Guest
Posts: n/a

 
      04-02-2010
just disable every firewall and av and it works!

---
frmsrcurl: http://msgroups.net/microsoft.public...r-on-Windows-7
 
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Junior Member
Join Date: Nov 2010
Posts: 2

 
      11-04-2010
The very same problem as initially outlined in this thread is happening to me. I don't have Norton or any other sort of av, I have disabled my Windows Firewall and turned all other browsing settings down the minimal setting.

I don't have any previous MCX files to uninstall and yet it is still not working. Does anybody please have any suggestions? It's so frustrating! The worst thing is that that it's a new X Box and I haven't even had the chance to try out what it can do!

I hope someone can shed some light...
 
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Junior Member
Join Date: Nov 2010
Posts: 2

 
      11-04-2010
Oh - I am running Windows Vista Home Premium btw.
 
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