Can't Update Outlook 2003 and Office 2003

These two updates are not installing properly on my computer:

Update for Outlook 2003 Junk Email Filter (KB931764)
Error Code: 0x80070643

Office 2003 Service Pack 1
Error Code: 0x80070643

Here are the technical specs for my Computer:

Processor Information:
Vendor: AuthenticAMD
Speed: 2405 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
RDTSC: Supported
CMOV: Supported
FCMOV: Supported
SSE: Supported
SSE2: Supported
3DNOW: Supported

Network Information:
Network Speed:
IP Address: 192.168.0.XXX

Windows Version:
Windows XP (32 bit)
NTFS: Supported

Video Card:
Driver: Radeon X1300 Series Secondary
DirectX Driver Name: ati2dvag.dll
Driver Version: 6.14.10.6652
DirectX Driver Version: 6.14.10.6652
Driver Date: 22 Nov 2006
Desktop Color Depth Not Detected
Monitor Refresh Rate Not Detected
DirectX Card: Radeon X1300 Series
VendorID: 0x1002
DeviceID: 0x7142
Number of Monitors: 1
Number of Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1680 x 1050
Desktop Resolution: 1680 x 1050
Primary Display Size: 17.01" x 10.63" (20.04" diag)
43.2cm x 27.0cm (50.9cm diag)
Primary Display Type Not Detected
Primary Bus Type Not Detected
Primary AGP GART Not Detected
Primary VRAM: 256 MB
Primary Monitor Vendor Not Detected
Primary Monitor Model Not Detected
Supported MSAA Modes: 2x 4x 6x

Sound card:
Audio device: Realtek HD Audio rear output

Memory:
RAM: 2046 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 238447 Mb
Largest Free Hard Disk Block: 174426 Mb

"Hylian Hero" wrote:

> These two updates are not installing properly on my computer:
>
> Update for Outlook 2003 Junk Email Filter (KB931764)
> Error Code: 0x80070643
>
> Office 2003 Service Pack 1
> Error Code: 0x80070643
>
> Here are the technical specs for my Computer:
>
> Processor Information:
> Vendor: AuthenticAMD
> Speed: 2405 Mhz
> 2 logical processors
> 2 physical processors
> HyperThreading: Unsupported
> RDTSC: Supported
> CMOV: Supported
> FCMOV: Supported
> SSE: Supported
> SSE2: Supported
> 3DNOW: Supported
>
> Network Information:
> Network Speed:
> IP Address: 192.168.0.XXX
>
> Windows Version:
> Windows XP (32 bit)
> NTFS: Supported
>
> Video Card:
> Driver: Radeon X1300 Series Secondary
> DirectX Driver Name: ati2dvag.dll
> Driver Version: 6.14.10.6652
> DirectX Driver Version: 6.14.10.6652
> Driver Date: 22 Nov 2006
> Desktop Color Depth Not Detected
> Monitor Refresh Rate Not Detected
> DirectX Card: Radeon X1300 Series
> VendorID: 0x1002
> DeviceID: 0x7142
> Number of Monitors: 1
> Number of Video Cards: 1
> No SLI or Crossfire Detected
> Primary Display Resolution: 1680 x 1050
> Desktop Resolution: 1680 x 1050
> Primary Display Size: 17.01" x 10.63" (20.04" diag)
> 43.2cm x 27.0cm (50.9cm diag)
> Primary Display Type Not Detected
> Primary Bus Type Not Detected
> Primary AGP GART Not Detected
> Primary VRAM: 256 MB
> Primary Monitor Vendor Not Detected
> Primary Monitor Model Not Detected
> Supported MSAA Modes: 2x 4x 6x
>
> Sound card:
> Audio device: Realtek HD Audio rear output
>
> Memory:
> RAM: 2046 Mb
>
> Miscellaneous:
> UI Language: English
> Microphone: Not set
> Media Type: DVD
> Total Hard Disk Space Available: 238447 Mb
> Largest Free Hard Disk Block: 174426 Mb
>

1. Log in as an administrator and go to control panel - administrative
tools -
services.
2. Look for Office Source Engine. If it is disabled or off, then step 3
& 4 will
probably be the fix.
3. Right click on Office Source Engine and select properties. On the
general tab
at STARTUP TYPE select Automatic.
4. If SERVICE STATUS: Stopped, then click on Start and try your updates
again.

Common cause of this error is due to registry cleaners. Have you used one lately?

otherwise
You receive an "Error 80070643" error message when you try to update Office 2003 by using
Software Update Services
http://support.microsoft.com/?id=903772


--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com.sg/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp
Defending your machine: http://defendingyourmachine2.blogspot.com/


"Hylian Hero" <Hylian > wrote in message
news703F747-6D29-4D88-8550-...
| These two updates are not installing properly on my computer:
|
| Update for Outlook 2003 Junk Email Filter (KB931764)
| Error Code: 0x80070643
|
| Office 2003 Service Pack 1
| Error Code: 0x80070643
|
| Here are the technical specs for my Computer:
|
| Processor Information:
| Vendor: AuthenticAMD
| Speed: 2405 Mhz
| 2 logical processors
| 2 physical processors
| HyperThreading: Unsupported
| RDTSC: Supported
| CMOV: Supported
| FCMOV: Supported
| SSE: Supported
| SSE2: Supported
| 3DNOW: Supported
|
| Network Information:
| Network Speed:
| IP Address: 192.168.0.XXX
|
| Windows Version:
| Windows XP (32 bit)
| NTFS: Supported
|
| Video Card:
| Driver: Radeon X1300 Series Secondary
| DirectX Driver Name: ati2dvag.dll
| Driver Version: 6.14.10.6652
| DirectX Driver Version: 6.14.10.6652
| Driver Date: 22 Nov 2006
| Desktop Color Depth Not Detected
| Monitor Refresh Rate Not Detected
| DirectX Card: Radeon X1300 Series
| VendorID: 0x1002
| DeviceID: 0x7142
| Number of Monitors: 1
| Number of Video Cards: 1
| No SLI or Crossfire Detected
| Primary Display Resolution: 1680 x 1050
| Desktop Resolution: 1680 x 1050
| Primary Display Size: 17.01" x 10.63" (20.04" diag)
| 43.2cm x 27.0cm (50.9cm diag)
| Primary Display Type Not Detected
| Primary Bus Type Not Detected
| Primary AGP GART Not Detected
| Primary VRAM: 256 MB
| Primary Monitor Vendor Not Detected
| Primary Monitor Model Not Detected
| Supported MSAA Modes: 2x 4x 6x
|
| Sound card:
| Audio device: Realtek HD Audio rear output
|
| Memory:
| RAM: 2046 Mb
|
| Miscellaneous:
| UI Language: English
| Microphone: Not set
| Media Type: DVD
| Total Hard Disk Space Available: 238447 Mb
| Largest Free Hard Disk Block: 174426 Mb
|

"Haytech01" wrote:
> 1. Log in as an administrator and go to control panel - administrative
> tools -
> services.
> 2. Look for Office Source Engine. If it is disabled or off, then step 3
> & 4 will
> probably be the fix.
> 3. Right click on Office Source Engine and select properties. On the
> general tab
> at STARTUP TYPE select Automatic.
> 4. If SERVICE STATUS: Stopped, then click on Start and try your updates
> again.

Thanks!