Can't update Vista Ultimate

Hi and hope someone can help.

Running Vista Ultimate Build 6000 installed from our MSDN libary but unable
to use the Windows update feature. The OS has working Internet Access, no
additional firewall and has a registered key. The Windows Update and BITS
services are running. The Windowsupdate.log file has very little activity in
it bar this line:-

2007-03-03 20:48:39:532 912 880 DtaStor FATAL: DS: 0x80248014: Failed to
find requested service

Under event viewer, I am receiving an ID30 (Windows Update established
connectivity.) and an ID26 (Windows Update sucessfully found 4294967295
updates).

In addition to the above behaviour, the system reports that Defender is up
to date when it isn't.

If anyone can help, would be very grateful.

Many thanks

Steve

I apologize for the error you're seeing. It looks like there are two likely
causes of the errors you're seeing: Internet connectivity issues, or
corruption of the Windows Update data store. Since you don't mention Internet
connectivity issues, a good starting point to pin down the problem would be
to clear the data store and reset the Windows Update settings to their
defaults. Here's how you can do that:

*Open an elevated command prompt. (Go to Start -> Programs -> Accessories,
right-click on Command Prompt, and choose "Run as administrator".)
*In the command prompt window, run the following two commands:
net stop wuauserv
rmdir /s C:\Windows\SoftwareDistribution\DataStore
Don't close the command prompt window yet.
*Rename the C:\Windows\WindowsUpdate.log file to some other name. (This
isn't actually necessary, but will make it much easier to distinguish the
post-reset activity from the pre-reset activity.)
*Run the Registry Editor. (Go to Start -> Run, type "regedit" and press
Enter.) Warning: Incorrect registry changes can damage your Windows
installation and require reinstalling Windows or other software; be very
careful when following these steps.
*In the Registry Editor tree, find
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
Right-click on WindowsUpdate in the tree and choose Delete.
*Back in the command prompt window, run this command:
net start wuauserv
*You can now close the command prompt window and the Registry Editor window.
*Now run the Windows Update control panel. You'll be prompted to opt back
into Microsoft Update and to reset your automatic-updates settings. The first
"Checking for updates..." cycle will take longer than usual, since the data
store needs to be rebuilt. Any previously-hidden updates (such as language
packs) will be shown again and will need to be re-hidden.

If the problem was indeed a corrupted datastore, then you should find that
updates are now successfully detected. If not, then you should at least be no
worse off than you were.
--
Phaedrus
Software Development Engineer, Microsoft Corp.
This posting is provided "AS IS" with no warranties, and confers no rights.
Nothing I say should be taken as Microsoft policy. I am a noob.


"Steve Fisher" wrote:

> Hi and hope someone can help.
>
> Running Vista Ultimate Build 6000 installed from our MSDN libary but unable
> to use the Windows update feature. The OS has working Internet Access, no
> additional firewall and has a registered key. The Windows Update and BITS
> services are running. The Windowsupdate.log file has very little activity in
> it bar this line:-
>
> 2007-03-03 20:48:39:532 912 880 DtaStor FATAL: DS: 0x80248014: Failed to
> find requested service
>
> Under event viewer, I am receiving an ID30 (Windows Update established
> connectivity.) and an ID26 (Windows Update sucessfully found 4294967295
> updates).
>
> In addition to the above behaviour, the system reports that Defender is up
> to date when it isn't.
>
> If anyone can help, would be very grateful.
>
> Many thanks
>
> Steve
>
>
>

I'm sorry that didn't work out. This bug is very unusual, and I will discuss
it internally with the developers involved. It would be very helpful if you
would email the WindowsUpdate.log file from the problem machine to me (mail
it to username phaedrus at host microsoft dot com -- address format
scrambled a bit to make life more interesting for the spambots).

Note to other readers: due to time and security limitations, I cannot
investigate, and may not be able to reply to, unsolicited bug reports or
questions emailed to me.

--
Phaedrus
Software Development Engineer, Microsoft Corp.
This posting is provided "AS IS" with no warranties, and confers no rights.
Nothing I say is Microsoft policy. I am a noob.

"Steve Fisher" <> wrote in message
news:01C381C5-5AF6-4E68-B800-...
> Many thanks for the reply.
>
> I have tried your suggestion, but unfortunately, it has not corrected the
> issue. I ran through the procedure again to make sure I hadn't missed any
> of
> it but obtained the same result.
>
> The machine Internet connectivity appears to be fine when using IE7 and
> the
> event logs for System and Application are clear of errors and warnings.
> However, the machine in its present configuration (it's happy when running
> XP
> Pro) does have a number of issues under Vista mainly centered around the
> graphics card (Asus N6200 Nvidia G-Force 6200 Chipset) Updating this to
> the
> latest Nvidia drivers has not been possible and Flip 3D is not working
> correctly but apart from that, the machine is pretty stable.
>
> I don't know if it provides further clues, but the OS reports that there
> are
> no Ultimate Extra updates and complains about Defender being out of date.
> Again, when you try to update Defender the machine reports back that it is
> up
> to date. The machine has been rebuilt with Vista again (it displayed the
> same fault the first time around). The computer is a Pentium 4 2GHZ using
> a
> Matsonic motherboard with 1GB RAM.
>
> Thanks again for your reply.
>
> "Phaedrus" wrote:
>
>> I apologize for the error you're seeing. It looks like there are two
>> likely
>> causes of the errors you're seeing: Internet connectivity issues, or
>> corruption of the Windows Update data store. Since you don't mention
>> Internet
>> connectivity issues, a good starting point to pin down the problem would
>> be
>> to clear the data store and reset the Windows Update settings to their
>> defaults. Here's how you can do that:
>>
>> *Open an elevated command prompt. (Go to Start -> Programs ->
>> Accessories,
>> right-click on Command Prompt, and choose "Run as administrator".)
>> *In the command prompt window, run the following two commands:
>> net stop wuauserv
>> rmdir /s C:\Windows\SoftwareDistribution\DataStore
>> Don't close the command prompt window yet.
>> *Rename the C:\Windows\WindowsUpdate.log file to some other name. (This
>> isn't actually necessary, but will make it much easier to distinguish the
>> post-reset activity from the pre-reset activity.)
>> *Run the Registry Editor. (Go to Start -> Run, type "regedit" and press
>> Enter.) Warning: Incorrect registry changes can damage your Windows
>> installation and require reinstalling Windows or other software; be very
>> careful when following these steps.
>> *In the Registry Editor tree, find
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
>> Right-click on WindowsUpdate in the tree and choose Delete.
>> *Back in the command prompt window, run this command:
>> net start wuauserv
>> *You can now close the command prompt window and the Registry Editor
>> window.
>> *Now run the Windows Update control panel. You'll be prompted to opt back
>> into Microsoft Update and to reset your automatic-updates settings. The
>> first
>> "Checking for updates..." cycle will take longer than usual, since the
>> data
>> store needs to be rebuilt. Any previously-hidden updates (such as
>> language
>> packs) will be shown again and will need to be re-hidden.
>>
>> If the problem was indeed a corrupted datastore, then you should find
>> that
>> updates are now successfully detected. If not, then you should at least
>> be no
>> worse off than you were.
>> --
>> Phaedrus
>> Software Development Engineer, Microsoft Corp.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> Nothing I say should be taken as Microsoft policy. I am a noob.
>>
>>
>> "Steve Fisher" wrote:
>>
>> > Hi and hope someone can help.
>> >
>> > Running Vista Ultimate Build 6000 installed from our MSDN libary but
>> > unable
>> > to use the Windows update feature. The OS has working Internet Access,
>> > no
>> > additional firewall and has a registered key. The Windows Update and
>> > BITS
>> > services are running. The Windowsupdate.log file has very little
>> > activity in
>> > it bar this line:-
>> >
>> > 2007-03-03 20:48:39:532 912 880 DtaStor FATAL: DS: 0x80248014: Failed
>> > to
>> > find requested service
>> >
>> > Under event viewer, I am receiving an ID30 (Windows Update established
>> > connectivity.) and an ID26 (Windows Update sucessfully found 4294967295
>> > updates).
>> >
>> > In addition to the above behaviour, the system reports that Defender is
>> > up
>> > to date when it isn't.
>> >
>> > If anyone can help, would be very grateful.
>> >
>> > Many thanks
>> >
>> > Steve
>> >
>> >
>> >

"Steve Fisher" <> wrote in message
news:37533E4D-9949-44E5-AB79-...
> Hi and hope someone can help.
>
> Running Vista Ultimate Build 6000 installed from our MSDN libary but unable
> to use the Windows update feature. The OS has working Internet Access, no
> additional firewall and has a registered key. The Windows Update and BITS
> services are running. The Windowsupdate.log file has very little activity in
> it bar this line:-
>
> 2007-03-03 20:48:39:532 912 880 DtaStor FATAL: DS: 0x80248014: Failed to
> find requested service


Try a search?

http://docxp.mvps.org/WU5-ERR.htm

(Live Search for
0x80240018 microsoft codes
)


<quote>
0x80240018 -2145124328 WU E NO USERTOKEN
operation failed due to missing user token
</quote>


Something unusual about the account this is being run under?
Try using a different account with Administrator authority?


Alternatively, you would probably get a clearer sense of what the code implies
by running ProcMon to get any file and registry accesses which led up to
the reporting of this code. E.g. a possible cause which that diagnostic could
uncover for you would be a permissions problem in the registry. Etc.


>
> Under event viewer, I am receiving an ID30 (Windows Update established
> connectivity.) and an ID26 (Windows Update sucessfully found 4294967295
> updates).


Was this OS a clean install or an upgrade?
Either way this could be a sign of a bad install.



>
> In addition to the above behaviour, the system reports that Defender is up
> to date when it isn't.
>
> If anyone can help, would be very grateful.
>
> Many thanks
>
> Steve


HTH

Robert Aldwinckle
---

On Mar 5, 3:10 pm, Phaedrus <Phaed...@discussions.microsoft.com>
wrote:
> I apologize for the error you're seeing. It looks like there are two likely
> causes of the errors you're seeing: Internet connectivity issues, or
> corruption of theWindowsUpdatedata store. Since you don't mention Internet
> connectivity issues, a good starting point to pin down the problem would be
> to clear the data store and reset theWindowsUpdatesettings to their
> defaults. Here's how you can do that:
>
> *Open an elevated command prompt. (Go to Start -> Programs -> Accessories,
> right-click on Command Prompt, and choose "Run as administrator".)
> *In the command prompt window, run the following two commands:
> net stop wuauserv
> rmdir /s C:\Windows\SoftwareDistribution\DataStore
> Don't close the command prompt window yet.
> *Rename the C:\Windows\WindowsUpdate.log file to some other name. (This
> isn't actually necessary, but will make it much easier to distinguish the
> post-reset activity from the pre-reset activity.)
> *Run the Registry Editor. (Go to Start -> Run, type "regedit" and press
> Enter.) Warning: Incorrect registry changes can damage yourWindows
> installation and require reinstallingWindowsor other software; be very
> careful when following these steps.
> *In the Registry Editor tree, find
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
> Right-click on WindowsUpdate in the tree and choose Delete.
> *Back in the command prompt window, run this command:
> net start wuauserv
> *You can now close the command prompt window and the Registry Editor window.
> *Now run theWindowsUpdatecontrol panel. You'll be prompted to opt back
> into MicrosoftUpdateand to reset your automatic-updates settings. The first
> "Checking for updates..." cycle will take longer than usual, since the data
> store needs to be rebuilt. Any previously-hidden updates (such as language
> packs) will be shown again and will need to be re-hidden.
>
> If the problem was indeed a corrupted datastore, then you should find that
> updates are now successfully detected. Ifnot, then you should at least be no
> worse off than you were.
> --
> Phaedrus
> Software Development Engineer, Microsoft Corp.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> Nothing I say should be taken as Microsoft policy. I am a noob.
>
>
>
> "Steve Fisher" wrote:
> > Hi and hope someone can help.
>
> > RunningVistaUltimate Build 6000 installed from our MSDN libary but unable
> > to use theWindowsupdatefeature. The OS hasworkingInternet Access, no
> > additional firewall and has a registered key. TheWindowsUpdateand BITS
> > services are running. The Windowsupdate.log file has very little activity in
> > it bar this line:-
>
> > 2007-03-03 20:48:39:532 912 880 DtaStor FATAL: DS: 0x80248014: Failed to
> > find requested service
>
> > Under event viewer, I am receiving an ID30 (WindowsUpdateestablished
> > connectivity.) and an ID26 (WindowsUpdatesucessfully found 4294967295
> > updates).
>
> > In addition to the above behaviour, the system reports that Defender is up
> > to date when it isn't.
>
> > If anyone can help, would be very grateful.
>
> > Many thanks
>
> > Steve- Hide quoted text -
>
> - Show quoted text -

I just had to use the above mention method as well. It did seem to
work for me as I am now re - downloading the ultimate extras.
Hopefully I won't need to do this again!

I am experiencing the exact same thing on a new Dell XPS 410 with a clean
install of Vista Ultimate.

Any suggestions would be great. Nothing has worked so far and log indicates
that it cant find some service.

"Robert Aldwinckle" wrote:

> "Steve Fisher" <> wrote in message
> news:37533E4D-9949-44E5-AB79-...
> > Hi and hope someone can help.
> >
> > Running Vista Ultimate Build 6000 installed from our MSDN libary but unable
> > to use the Windows update feature. The OS has working Internet Access, no
> > additional firewall and has a registered key. The Windows Update and BITS
> > services are running. The Windowsupdate.log file has very little activity in
> > it bar this line:-
> >
> > 2007-03-03 20:48:39:532 912 880 DtaStor FATAL: DS: 0x80248014: Failed to
> > find requested service
>
>
> Try a search?
>
> http://docxp.mvps.org/WU5-ERR.htm
>
> (Live Search for
> 0x80240018 microsoft codes
> )
>
>
> <quote>
> 0x80240018 -2145124328 WU E NO USERTOKEN
> operation failed due to missing user token
> </quote>
>
>
> Something unusual about the account this is being run under?
> Try using a different account with Administrator authority?
>
>
> Alternatively, you would probably get a clearer sense of what the code implies
> by running ProcMon to get any file and registry accesses which led up to
> the reporting of this code. E.g. a possible cause which that diagnostic could
> uncover for you would be a permissions problem in the registry. Etc.
>
>
> >
> > Under event viewer, I am receiving an ID30 (Windows Update established
> > connectivity.) and an ID26 (Windows Update sucessfully found 4294967295
> > updates).
>
>
> Was this OS a clean install or an upgrade?
> Either way this could be a sign of a bad install.
>
>
>
> >
> > In addition to the above behaviour, the system reports that Defender is up
> > to date when it isn't.
> >
> > If anyone can help, would be very grateful.
> >
> > Many thanks
> >
> > Steve
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>
>

"Sean O'Grady" <Sean O'> wrote in message
news:92DA57C2-B673-4DC0-B2D7-...
>I am experiencing the exact same thing on a new Dell XPS 410 with a clean
> install of Vista Ultimate.
>
> Any suggestions would be great.


No more suggestions until it is clear that you have tried what I have already
suggested to the OP.


> Nothing has worked so far and log indicates that it cant find some service.


Since most of my suggestions were about gathering more information
there should be no concern yet about whether something "worked".
The goal of any tests that you would do would be to try to refine your
symptom description, so the more detail you can extract about each case
the better.


HTH

Robert
---


>
> "Robert Aldwinckle" wrote:
>
>> "Steve Fisher" <> wrote in message
>> news:37533E4D-9949-44E5-AB79-...
>> > Hi and hope someone can help.
>> >
>> > Running Vista Ultimate Build 6000 installed from our MSDN libary but unable
>> > to use the Windows update feature. The OS has working Internet Access, no
>> > additional firewall and has a registered key. The Windows Update and BITS
>> > services are running. The Windowsupdate.log file has very little activity in
>> > it bar this line:-
>> >
>> > 2007-03-03 20:48:39:532 912 880 DtaStor FATAL: DS: 0x80248014: Failed to
>> > find requested service
>>
>>
>> Try a search?
>>
>> http://docxp.mvps.org/WU5-ERR.htm
>>
>> (Live Search for
>> 0x80240018 microsoft codes
>> )
>>
>>
>> <quote>
>> 0x80240018 -2145124328 WU E NO USERTOKEN
>> operation failed due to missing user token
>> </quote>
>>
>>
>> Something unusual about the account this is being run under?
>> Try using a different account with Administrator authority?
>>
>>
>> Alternatively, you would probably get a clearer sense of what the code implies
>> by running ProcMon to get any file and registry accesses which led up to
>> the reporting of this code. E.g. a possible cause which that diagnostic could
>> uncover for you would be a permissions problem in the registry. Etc.
>>
>>
>> >
>> > Under event viewer, I am receiving an ID30 (Windows Update established
>> > connectivity.) and an ID26 (Windows Update sucessfully found 4294967295
>> > updates).
>>
>>
>> Was this OS a clean install or an upgrade?
>> Either way this could be a sign of a bad install.
>>
>>
>>
>> >
>> > In addition to the above behaviour, the system reports that Defender is up
>> > to date when it isn't.
>> >
>> > If anyone can help, would be very grateful.
>> >
>> > Many thanks
>> >
>> > Steve
>>
>>
>> HTH
>>
>> Robert Aldwinckle
>> ---
>>
>>
>>
>>

007-04-01 20:36:05:244 1100 1214 Misc =========== Logging initialized
(build: 6.0.6000.16386, tz: -0400) ===========
2007-04-01 20:36:05:244 1100 1214 Misc = Process:
C:\Windows\system32\svchost.exe
2007-04-01 20:36:05:245 1100 1214 Misc = Module:
c:\windows\system32\wuaueng.dll
2007-04-01 20:36:05:244 1100 1214 Service *************
2007-04-01 20:36:05:245 1100 1214 Service ** START ** Service: Service
startup
2007-04-01 20:36:05:245 1100 1214 Service *********
2007-04-01 20:36:05:246 1100 1214 Service updated service status to 2
2007-04-01 20:36:05:246 1100 1214 Setup Processing any required registration
2007-04-01 20:36:05:247 1100 1214 Agent Machine SID
S-1-5-21-3907086978-537187175-871229127
2007-04-01 20:36:05:248 1100 1214 Setup Service NOT restarting after
SelfUpdate
2007-04-01 20:36:05:248 1100 1214 Agent * WU client version 6.0.6000.16386
2007-04-01 20:36:05:248 1100 1214 Agent * Base directory:
C:\Windows\SoftwareDistribution
2007-04-01 20:36:05:248 1100 1214 Misc CSusProxyManager successfully
initialized.
2007-04-01 20:36:05:259 1100 1214 Misc Default Winhttp settings are Proxy :
<(null)> ProxyByPass : <(null)>
2007-04-01 20:36:05:259 1100 1214 Agent * Access type: No proxy
2007-04-01 20:36:05:260 1100 1214 Service CIpAddressMonitor::CreateListenSocket returning with hr = 0
2007-04-01 20:36:05:260 1100 1214 Service CIpAddressMonitor::CreateListenSocket returning with hr = 0
2007-04-01 20:36:05:261 1100 1214 Service Network interfaces : 4
2007-04-01 20:36:05:261 1100 1214 Service Network interfaces : 1
2007-04-01 20:36:05:261 1100 1214 Agent * Network state: Connected
2007-04-01 20:36:05:261 1100 1214 EEHndlr EE does not support subexpression
parsing.
2007-04-01 20:36:05:261 1100 1214 EEHndlr EE does not support advanced
evaluation.
2007-04-01 20:36:05:261 1100 1214 EEHndlr EE Handler QI: ISusExprEvaluate
2007-04-01 20:36:05:261 1100 1214 EEHndlr CEEMsiHandler::AddRef: refcount is 2
2007-04-01 20:36:05:261 1100 1214 EEHndlr EE Handler QI: unsupported interface
2007-04-01 20:36:05:261 1100 1214 EEHndlr EE does not support subexpression
parsing.
2007-04-01 20:36:05:261 1100 1214 EEHndlr EE Handler QI: unsupported interface
2007-04-01 20:36:05:261 1100 1214 EEHndlr EE does not support advanced
evaluation.
2007-04-01 20:36:05:261 1100 1214 EEHndlr EE does not support subexpression
parsing.
2007-04-01 20:36:05:262 1100 1214 EEHndlr EE does not support advanced
evaluation.
2007-04-01 20:36:05:262 1100 1214 DnldMgr Initializing BITS callback handler.
2007-04-01 20:36:05:262 1100 1214 DnldMgr AddRef: ref count -> 1
2007-04-01 20:36:05:262 1100 1214 DnldMgr DH Listener AddRef: ref count -> 1
2007-04-01 20:36:05:262 1100 1214 Handler CUHHandlerBase::AddRef: refcount
is 2
2007-04-01 20:36:05:271 1100 1214 Handler CUHHandlerBase::Release: refcount
is 1
2007-04-01 20:36:05:271 1100 1214 Handler CUHHandlerBase::AddRef: refcount
is 2
2007-04-01 20:36:05:271 1100 1214 Handler CUHHandlerBase::Release: refcount
is 1
2007-04-01 20:36:05:271 1100 1214 Agent ref count on CCR after AddRef is 2
2007-04-01 20:36:05:276 1100 1214 Service destination 0 subscribes for
subscription 1 with internalrouting 0
2007-04-01 20:36:05:276 1100 1214 Service destination 0 subscribes for
subscription 0 with internalrouting 0
2007-04-01 20:36:05:276 1100 1214 Service destination 0 subscribes for
subscription 14 with internalrouting 0
2007-04-01 20:36:05:276 1100 1214 Service new event 12 of type Timeout Type
added to event system
2007-04-01 20:36:05:276 1100 1214 Agent ref count on CCR after AddRef is 3
2007-04-01 20:36:05:276 1100 1214 Agent ref count on CCR after AddRef is 4
2007-04-01 20:36:05:276 1100 1214 Agent ref count on CCR after Release is 3
2007-04-01 20:36:05:276 1100 1214 Agent ref count on CCR after AddRef is 4
2007-04-01 20:36:05:276 1100 1214 Agent ref count on CCR after Release is 3
2007-04-01 20:36:05:276 1100 1214 AU AddRef: refcount is 2
2007-04-01 20:36:05:277 1100 1214 Service destination 1 subscribes for
subscription 18 with internalrouting 5
2007-04-01 20:36:05:278 1100 1214 Setup Using CBS-based selfupdate
2007-04-01 20:36:05:278 1100 1214 Service destination 3 subscribes for
subscription 18 with internalrouting 0
2007-04-01 20:36:05:278 1100 1214 Setup Initializing with selfupdate status: 0
2007-04-01 20:36:05:279 1100 1214 Setup Saving selfupdate status 0
2007-04-01 20:36:05:279 1100 1214 Service updated service status to 4
2007-04-01 20:36:05:279 1100 1214 Service Service status is now
SERVICE_RUNNING
2007-04-01 20:36:05:279 1100 1214 Service Event system starts running
2007-04-01 20:36:05:279 1100 1214 Service Updated network state. Prev Num of
Interfaces : 4, now : 4.
2007-04-01 20:36:05:279 1100 1214 Service Updated network state. Prev Num of
Interfaces : 1, now : 1.
2007-04-01 20:36:05:280 1100 1214 Service Wait object starts waiting with
timeout 44996 msecs
2007-04-01 20:36:05:280 1100 1214 Service Wait object starts waiting with
timeout 44996 msecs
2007-04-01 20:36:05:280 1100 1214 Service Network interfaces : 4
2007-04-01 20:36:05:280 1100 1214 Service Network interfaces : 1
2007-04-01 20:36:05:280 1100 1214 Service networkState = 2.
DidNetworkStatusChanged = 0, DidNetworkConnectivityOptionsChanged = 0
2007-04-01 20:36:05:280 1100 1214 Service Wait object starts waiting with
timeout 44996 msecs
2007-04-01 20:36:50:274 1100 1214 Service Event system dispatch events
2007-04-01 20:36:50:274 1100 1214 Agent start delayed initialization of WU
client
2007-04-01 20:36:50:274 1100 1214 Report Logging events locally at
C:\Windows\SoftwareDistribution\ReportingEvents.lo g.
2007-04-01 20:36:50:274 1100 1214 Report Event cache directory at
C:\Windows\SoftwareDistribution\EventCache.
2007-04-01 20:36:50:274 1100 1214 Report BatchFlushAge = 16916.
2007-04-01 20:36:50:274 1100 1214 Report BatchFlushAgeSus = 182.
2007-04-01 20:36:50:274 1100 1214 Report SamplingValue2 = 905, sampling
required = Yes
2007-04-01 20:36:50:274 1100 1214 Report Write buffer is empty. Not
scheduling a flush.
2007-04-01 20:36:50:299 1100 1214 Service Network interfaces : 4
2007-04-01 20:36:50:299 1100 1214 Service Network interfaces : 1
2007-04-01 20:36:50:299 1100 1214 Service Signal subscription event 8
2007-04-01 20:36:50:299 1100 1214 Service create subscription event for
destination 2 and routing 0
2007-04-01 20:36:50:299 1100 1214 Service destination 2 subscribes for
subscription 8 with internalrouting 0
2007-04-01 20:36:50:303 1100 1214 Service Network interfaces : 4
2007-04-01 20:36:50:304 1100 1214 Service Network interfaces : 1
2007-04-01 20:36:50:304 1100 1214 Service destination 2 subscribes for
subscription 9 with internalrouting 0


ABOVE IS SOME OF MY MORE VERBOSE LOG FILE.

THIS IS WHAT THE ERROR MESSAGE RELATES TO :
0x80248014 -2145091564 WU E DS UNKNOWNSERVICE the caller has requested some
action on a service that is not known to the datastore

THE COPY OF VISTA I AM USING IS FROM AN MSDN SUBSCRIPTION. I HAVE NEVER BEEN
ABLE TO UPDATE OR RECEIVE ANY OF THE ULTIMATE EXTRAS. COULD IT BE THAT THIS
VERSION IS LIMITED AND IS NOT ABLE TO RECIEVE UPDATES? I CAN SEND THE LOG
FILE IF NEEDED.

"Sean O''Grady" <> wrote in message
news:232F22A0-FD85-4483-9E00-
....
> 2007-04-01 20:36:05:247 1100 1214 Agent Machine SID
> S-1-5-21-3907086978-537187175-871229127
> 2007-04-01 20:36:05:248 1100 1214 Setup Service NOT restarting after
> SelfUpdate


> ABOVE IS SOME OF MY MORE VERBOSE LOG FILE.
>
> THIS IS WHAT THE ERROR MESSAGE RELATES TO :
> 0x80248014 -2145091564 WU E DS UNKNOWNSERVICE the caller has requested some
> action on a service that is not known to the datastore


That's not the same error that the OP had but I still think that your symptom
will be related to permissions too. However, in your case it looks as if you
could start the service manually even if the account that the update service
is using can't.

Tip: use ProcMon to supplement to the log messages. Even with
verbose mode it will show you file and registry accesses related to the
messages that the log is reporting. Further you will then see the write
of each log message as it is done, thus allowing you to assign an accurate
timestamp to each line in the log. It's a bit more complicated than that
since you have to infer the mapping of the log messages onto the writes,
e.g. using the length of the record written. However, the large variability
of message length in log messages makes that fairly simple.


Good luck

Robert
---


>
> THE COPY OF VISTA I AM USING IS FROM AN MSDN SUBSCRIPTION. I HAVE NEVER BEEN
> ABLE TO UPDATE OR RECEIVE ANY OF THE ULTIMATE EXTRAS. COULD IT BE THAT THIS
> VERSION IS LIMITED AND IS NOT ABLE TO RECIEVE UPDATES? I CAN SEND THE LOG
> FILE IF NEEDED.

I've re-instaled 3 times and troubleshot with Dell as well as Microsoft (unsuccessfully). I also have a MSDN copy of Vista Ultimate(Retail). Also IE 7 crashes when clicking most buttons. If you find a solution please post. I'll do the same