ok, i went to the site you gave me, but i'm stuck at the first part. i can't
find either of the logs (Svcpack.log or Setupapi.log), so i'm stuck at that
part.
"MowGreen [MVP]" wrote:
> See the " Access Denied " secion here:
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
> At the very least you'll then have a clue as to which log files to check
> and their locations.
> Also, *please* read the 'Preparing for installation' section on that page.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> matrix002 wrote:
>
> > i've been having several problems when trying to update to sp2, and i've
> > fixed them by going onto microsoft. this latest problem just said access
> > denied and then i had to cancel the update. how do i fix it so that i can
> > update to sp2?
>