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Can't upgrade from Premium to Ultimate

 
 
XboxOmac
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      06-02-2009

I've been trying to upgrade from Home Premium to Ultimate, but the only
available button is the clean installation, which I don't want to lose
my files.

I went to the help and support and checked to see if Premium to
Ultimate was available without doing the clean installation, and yes, I
should have the upgrade button. But why don't I have it?


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XboxOmac
 
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Ian D
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      06-02-2009

"XboxOmac" <> wrote in message
news:...
>
> I've been trying to upgrade from Home Premium to Ultimate, but the only
> available button is the clean installation, which I don't want to lose
> my files.
>
> I went to the help and support and checked to see if Premium to
> Ultimate was available without doing the clean installation, and yes, I
> should have the upgrade button. But why don't I have it?
>
>
> --
> XboxOmac


The Ultimate isn't x64, or OEM is it? Either of those will require
a clean install.


 
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Rick Rogers
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      06-02-2009
Hi,

Upgrade will not be available if a) you are moving from 32 to 64 bit (or the
reverse) or b) if the disk is not a retail disk but rather OEM. Either
requires a clean installation, but you don't have to format unless you don't
have sufficient room on the drive (<15GB). You can simply install without
doing that to preserve existing data (though programs will need to be
reinstalled). The existing installation will be moved to a windows.old
folder on the root of the drive. You can delete it after recovering data.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"XboxOmac" <> wrote in message
news:...
>
> I've been trying to upgrade from Home Premium to Ultimate, but the only
> available button is the clean installation, which I don't want to lose
> my files.
>
> I went to the help and support and checked to see if Premium to
> Ultimate was available without doing the clean installation, and yes, I
> should have the upgrade button. But why don't I have it?
>
>
> --
> XboxOmac


 
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XboxOmac
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      06-02-2009

Ok, thanks.

What is the difference between 32bit and x64?


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XboxOmac
 
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Tony
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      06-02-2009
here this link should sum it up for you
http://www.microsoft.com/Windows/win...ns/64-bit.aspx

"XboxOmac" <> wrote in message
news:...
>
> Ok, thanks.
>
> What is the difference between 32bit and x64?
>
>
> --
> XboxOmac


 
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