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can't upgrade to Ultimate

 
 
JBall
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      10-16-2007
I am trying to upgrade a HP Pavilion a1777c desktop from Home Premium to
Ultimate. I purchase an upgrade to Ultimate, there was a (or some) files
downloaded to the computer. I am trying to use the upgrade anytime disk that
came with the system. It looks likes the upgrade is almost done, but then
stops and rolls back saying some system application could not be configured,
but does not indicate which application. Upgrade adviser reports no problems
except there is no status on my HP 1020 printer, so I re-tried the upgrade
after deleting the printer, with the same results.

I also looked at the two files in \panther, setupact looks like it written
from the initial Vista install, in March of this year. setuperr is empty. I
used notepad to look at them. I found a file named setuperr in /windows/logs.
It looks like my attempts at upgrading have been recording to this file. The
last entry is:

2007-10-09 14:18:22, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Downl oad\ff1234b533551aed9b465f6e291a4d6a\$dpx$.tmp\job .xml, Error:0x80070002

All other entries for other attempts look simular except for the base 16
type looking number in the middle after "Download". Any suggestions what
this means or how I fix what ever problem there is? Thanks, Joe

 
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Antioch
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      10-16-2007

"JBall" <> wrote in message
news:F04BF5E0-CA8B-4708-9D40-...
>I am trying to upgrade a HP Pavilion a1777c desktop from Home Premium to
> Ultimate. I purchase an upgrade to Ultimate, there was a (or some) files
> downloaded to the computer. I am trying to use the upgrade anytime disk
> that
> came with the system. It looks likes the upgrade is almost done, but then
> stops and rolls back saying some system application could not be
> configured,
> but does not indicate which application. Upgrade adviser reports no
> problems
> except there is no status on my HP 1020 printer, so I re-tried the upgrade
> after deleting the printer, with the same results.
>
> I also looked at the two files in \panther, setupact looks like it written
> from the initial Vista install, in March of this year. setuperr is empty.
> I
> used notepad to look at them. I found a file named setuperr in
> /windows/logs.
> It looks like my attempts at upgrading have been recording to this file.
> The
> last entry is:
>
> 2007-10-09 14:18:22, Error CreateFileW failed,
> FileName:\\?\C:\Windows\SoftwareDistribution\Downl oad\ff1234b533551aed9b465f6e291a4d6a\$dpx$.tmp\job .xml,
> Error:0x80070002
>
> All other entries for other attempts look simular except for the base 16
> type looking number in the middle after "Download". Any suggestions what
> this means or how I fix what ever problem there is? Thanks, Joe
>


Try one of the Vista groups in that web interface discussion group where you
have posted.
You have somehow come into windows.updates group - which handles all
problems concerning security/critical updates - the ones you get every Black
Tuesday.
Good luck

Antioch


 
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PA Bear
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Posts: n/a

 
      10-16-2007
We're all about Windows *Update* here, not *upgrading* Windows.

Vista-specific newsgroups include:

microsoft.public.windows.vista.general
microsoft.public.windows.vista.administration_acco unt
microsoft.public.windows.vista.hardware_devices
microsoft.public.windows.vista.installation_setup
microsoft.public.windows.vista.mail
microsoft.public.windows.vista.networking_sharing
microsoft.public.windows.vista.performance_mainten ance
microsoft.public.windows.vista.print_fax_scan
microsoft.public.windows.vista.security
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


JBall wrote:
> I am trying to upgrade a HP Pavilion a1777c desktop from Home Premium to
> Ultimate. I purchase an upgrade to Ultimate, there was a (or some) files
> downloaded to the computer. I am trying to use the upgrade anytime disk
> that
> came with the system. It looks likes the upgrade is almost done, but then
> stops and rolls back saying some system application could not be
> configured,
> but does not indicate which application. Upgrade adviser reports no
> problems
> except there is no status on my HP 1020 printer, so I re-tried the upgrade
> after deleting the printer, with the same results.
>
> I also looked at the two files in \panther, setupact looks like it written
> from the initial Vista install, in March of this year. setuperr is empty.
> I
> used notepad to look at them. I found a file named setuperr in
> /windows/logs.
> It looks like my attempts at upgrading have been recording to this file.
> The
> last entry is:
>
> 2007-10-09 14:18:22, Error CreateFileW failed,
> FileName:\\?\C:\Windows\SoftwareDistribution\Downl oad\ff1234b533551aed9b465f6e291a4d6a\$dpx$.tmp\job .xml,
> Error:0x80070002
>
> All other entries for other attempts look simular except for the base 16
> type looking number in the middle after "Download". Any suggestions what
> this means or how I fix what ever problem there is? Thanks, Joe


 
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Greg
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Posts: n/a

 
      10-21-2007
Thanks your message gave me enough to figure this one out....

This is what I did to get Anytime to work. I stopped the Windows Update
service and nuked the c:\windows\Software distribution folder (the error you
mentioned below is related to files downloaded to update the
installation/setup.exe), this folder is recreated when the update service is
restarted (It's a temporary data store for Windows Upddate). Then I removed
the Microsoft C++ redistribed extensions through add remove programs,
uninstall it, I targeted this because the "Error:0x80070002" is exclusive to
this software... Then I autoran the install from the Anytime DVD, and
bypassed the update installation files (recommended), that did.. In about an
hour I have upgraded Vista Home Premium to Ultimate on an HP m8200n

"JBall" wrote:

> I am trying to upgrade a HP Pavilion a1777c desktop from Home Premium to
> Ultimate. I purchase an upgrade to Ultimate, there was a (or some) files
> downloaded to the computer. I am trying to use the upgrade anytime disk that
> came with the system. It looks likes the upgrade is almost done, but then
> stops and rolls back saying some system application could not be configured,
> but does not indicate which application. Upgrade adviser reports no problems
> except there is no status on my HP 1020 printer, so I re-tried the upgrade
> after deleting the printer, with the same results.
>
> I also looked at the two files in \panther, setupact looks like it written
> from the initial Vista install, in March of this year. setuperr is empty. I
> used notepad to look at them. I found a file named setuperr in /windows/logs.
> It looks like my attempts at upgrading have been recording to this file. The
> last entry is:
>
> 2007-10-09 14:18:22, Error CreateFileW failed,
> FileName:\\?\C:\Windows\SoftwareDistribution\Downl oad\ff1234b533551aed9b465f6e291a4d6a\$dpx$.tmp\job .xml, Error:0x80070002
>
> All other entries for other attempts look simular except for the base 16
> type looking number in the middle after "Download". Any suggestions what
> this means or how I fix what ever problem there is? Thanks, Joe
>

 
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