carnt get beyond the next download

having trouble with one of the critical downloads kb828026,every time i try
to update windows the same update is always the same one its only started
from the 29th march so having trouble moving on to the next update please can
you help

Hi marc,

If your OS is WINXP, then see if the information here helps you resolve the
problem:
http://www3.telus.net/dandemar/828026.htm

If not WINXP, this information was posted in this newsgroup by mTIE:

"I had the same problem, and it took me a long time to figure out the fix.

First, The advice at http://www3.telus.net/dandemar/828026.htm _might_ be
usefull to people with Windows XP but it was no help to me. (I'm running
Windows ME.)

I found some good advice on these newsgroups from "Smirnoff" who says:
1. Delete all copies of WMP.DLL (There should only be one, probably in
C:\Windows\system; If you're nervous about deleting files, back it up
first,
or just rename it.)
2. Re-install Windows Media player. (I found if you just click on the
player icon after deleting WMP.DLL, it will automatically walk you thru
downloading a new copy from the web and reinstalling.)
3. Re-install 828026.

This is very good advice but VERY IMPORTANT: When you go back to Windows
update, install 828026 ONLY! Do not install any other updates at the same
time!

I went thru this routine, and when I went to Windows Update, it told me
there were two critical updates I needed: 828026 and 885492. Like a good
little sheep, I took the path of least resistence and let it install both.
This put my system back to where it was before, where Windows Update keeps
insisting that I need 828026 over and over no matter how many times I
install
it!

What I've learned is:
Installing WMP9 installs version 9.0.0.2980 of WMP.dll
Patch 828026 upgrades this to version 9.0.0.3075.
Patch 885492 upgrades this to version 9.0.0.3250.

What I think happened to you, me, and a lot of other unfortunates is we
installed both patches to WMP9 at the same time -- becuase Windows Update
told us to. WU installed the second patch first. Then the first patch
failed because WMP.dll was then newer than the one it was trying to deliver.
However, it fails without any error message and tells you that it was
successfull. But then the next time you go back to WU, it sees that you
have WMP9 but you don't have the registry entry that shows that 828026 was
installed, so it just keeps trying...."



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"marc" <> wrote in message
news:9E6133C2-90F0-49D7-8A40-...
> having trouble with one of the critical downloads kb828026,every time i
try
> to update windows the same update is always the same one its only
started
> from the 29th march so having trouble moving on to the next update please
can
> you help

Thank patti for taking the time to give a full run down of how to fix my comp
i also run m.e il come back to you if i have any more trouble cheers marc

"Patti MacLeod" wrote:

> Hi marc,
>
> If your OS is WINXP, then see if the information here helps you resolve the
> problem:
> http://www3.telus.net/dandemar/828026.htm
>
> If not WINXP, this information was posted in this newsgroup by mTIE:
>
> "I had the same problem, and it took me a long time to figure out the fix.
>
> First, The advice at http://www3.telus.net/dandemar/828026.htm _might_ be
> usefull to people with Windows XP but it was no help to me. (I'm running
> Windows ME.)
>
> I found some good advice on these newsgroups from "Smirnoff" who says:
> 1. Delete all copies of WMP.DLL (There should only be one, probably in
> C:\Windows\system; If you're nervous about deleting files, back it up
> first,
> or just rename it.)
> 2. Re-install Windows Media player. (I found if you just click on the
> player icon after deleting WMP.DLL, it will automatically walk you thru
> downloading a new copy from the web and reinstalling.)
> 3. Re-install 828026.
>
> This is very good advice but VERY IMPORTANT: When you go back to Windows
> update, install 828026 ONLY! Do not install any other updates at the same
> time!
>
> I went thru this routine, and when I went to Windows Update, it told me
> there were two critical updates I needed: 828026 and 885492. Like a good
> little sheep, I took the path of least resistence and let it install both.
> This put my system back to where it was before, where Windows Update keeps
> insisting that I need 828026 over and over no matter how many times I
> install
> it!
>
> What I've learned is:
> Installing WMP9 installs version 9.0.0.2980 of WMP.dll
> Patch 828026 upgrades this to version 9.0.0.3075.
> Patch 885492 upgrades this to version 9.0.0.3250.
>
> What I think happened to you, me, and a lot of other unfortunates is we
> installed both patches to WMP9 at the same time -- becuase Windows Update
> told us to. WU installed the second patch first. Then the first patch
> failed because WMP.dll was then newer than the one it was trying to deliver.
> However, it fails without any error message and tells you that it was
> successfull. But then the next time you go back to WU, it sees that you
> have WMP9 but you don't have the registry entry that shows that 828026 was
> installed, so it just keeps trying...."
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "marc" <> wrote in message
> news:9E6133C2-90F0-49D7-8A40-...
> > having trouble with one of the critical downloads kb828026,every time i
> try
> > to update windows the same update is always the same one its only
> started
> > from the 29th march so having trouble moving on to the next update please
> can
> > you help
>
>
>

You're very welcome, marc :-)



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"marc" <> wrote in message
news:9AA43E32-4D1E-4242-BD68-...
> Thank patti for taking the time to give a full run down of how to fix my
comp
> i also run m.e il come back to you if i have any more trouble cheers marc
>
> "Patti MacLeod" wrote:
>
> > Hi marc,
> >
> > If your OS is WINXP, then see if the information here helps you resolve
the
> > problem:
> > http://www3.telus.net/dandemar/828026.htm
> >
> > If not WINXP, this information was posted in this newsgroup by mTIE:
> >
> > "I had the same problem, and it took me a long time to figure out the
fix.
> >
> > First, The advice at http://www3.telus.net/dandemar/828026.htm _might_
be
> > usefull to people with Windows XP but it was no help to me. (I'm
running
> > Windows ME.)
> >
> > I found some good advice on these newsgroups from "Smirnoff" who says:
> > 1. Delete all copies of WMP.DLL (There should only be one, probably
in
> > C:\Windows\system; If you're nervous about deleting files, back it up
> > first,
> > or just rename it.)
> > 2. Re-install Windows Media player. (I found if you just click on the
> > player icon after deleting WMP.DLL, it will automatically walk you thru
> > downloading a new copy from the web and reinstalling.)
> > 3. Re-install 828026.
> >
> > This is very good advice but VERY IMPORTANT: When you go back to
Windows
> > update, install 828026 ONLY! Do not install any other updates at the
same
> > time!
> >
> > I went thru this routine, and when I went to Windows Update, it told me
> > there were two critical updates I needed: 828026 and 885492. Like a
good
> > little sheep, I took the path of least resistence and let it install
both.
> > This put my system back to where it was before, where Windows Update
keeps
> > insisting that I need 828026 over and over no matter how many times I
> > install
> > it!
> >
> > What I've learned is:
> > Installing WMP9 installs version 9.0.0.2980 of WMP.dll
> > Patch 828026 upgrades this to version 9.0.0.3075.
> > Patch 885492 upgrades this to version 9.0.0.3250.
> >
> > What I think happened to you, me, and a lot of other unfortunates is we
> > installed both patches to WMP9 at the same time -- becuase Windows
Update
> > told us to. WU installed the second patch first. Then the first patch
> > failed because WMP.dll was then newer than the one it was trying to
deliver.
> > However, it fails without any error message and tells you that it was
> > successfull. But then the next time you go back to WU, it sees that
you
> > have WMP9 but you don't have the registry entry that shows that 828026
was
> > installed, so it just keeps trying...."
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "marc" <> wrote in message
> > news:9E6133C2-90F0-49D7-8A40-...
> > > having trouble with one of the critical downloads kb828026,every time
i
> > try
> > > to update windows the same update is always the same one its only
> > started
> > > from the 29th march so having trouble moving on to the next update
please
> > can
> > > you help
> >
> >
> >