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Catastrophic failure 0x8000FFFF

 
 
iguana_
Guest
Posts: n/a

 
      10-21-2008
>> After I've removed Windows Live Suite
and
>> installed Windows Live Suite 9 beta
>>> I couldn't sign-in to my account (Messenger) and
>>> couldn't run Windows Live Mail (I executed the program, but nothing

happened).
>> I decided to remove the beta Suite and
>>> downgrade to the older one
>>>> I couldn't run the Installer, because I got an error message

- "There was a problem with this installation.
Windows Live Suite was not installed.

System Error Details
Code: 0x8000FFFF
Description: Catastrophic failure

I've posted my problem to different forums, made everything what people say
to do, but nothing helps.



 
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Jonathan Kay [MVP]
Guest
Posts: n/a

 
      10-22-2008
Greetings,

You can manually uninstall Messenger by clicking Start, then Run (if not using Vista),
inputing the following and hitting enter:
msiexec /x {B1403D7D-C725-4858-AACC-7E5FA2D72859}

You can find the other IDs for the other parts of the latest beta applications here on my
blog:
http://messengergeek.spaces.live.com...BDA1!868.entry

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"iguana_" <iguana_@discussions.microsoft.com> wrote in message
news:B9321C38-FAF1-47A6-A1A2-...
>>> After I've removed Windows Live Suite

> and
>>> installed Windows Live Suite 9 beta
> >>> I couldn't sign-in to my account (Messenger) and
> >>> couldn't run Windows Live Mail (I executed the program, but nothing

> happened).
>>> I decided to remove the beta Suite and
> >>> downgrade to the older one
> >>>> I couldn't run the Installer, because I got an error message

> - "There was a problem with this installation.
> Windows Live Suite was not installed.
>
> System Error Details
> Code: 0x8000FFFF
> Description: Catastrophic failure
>
> I've posted my problem to different forums, made everything what people say
> to do, but nothing helps.
>
>
>


 
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divafunky
Guest
Posts: n/a

 
      10-22-2008
how do i correct this as i cannot get into messenger at all. i want out of
this beta window lives thing as it is a joke. to force people to upgrade and
then not be able to get into your contacts. wot do i do?????????


"iguana_" wrote:

> >> After I've removed Windows Live Suite

> and
> >> installed Windows Live Suite 9 beta
> >>> I couldn't sign-in to my account (Messenger) and
> >>> couldn't run Windows Live Mail (I executed the program, but nothing

> happened).
> >> I decided to remove the beta Suite and
> >>> downgrade to the older one
> >>>> I couldn't run the Installer, because I got an error message

> - "There was a problem with this installation.
> Windows Live Suite was not installed.
>
> System Error Details
> Code: 0x8000FFFF
> Description: Catastrophic failure
>
> I've posted my problem to different forums, made everything what people say
> to do, but nothing helps.
>
>
>

 
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Jonathan Kay [MVP]
Guest
Posts: n/a

 
      10-23-2008
Hi,

See my post above. Then after that, you can install 8.5:
http://messenger.jonathankay.com/redir/wlm85.asp

Please note that only previous beta versions were forced to update.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"divafunky" <> wrote in message
news:938CF106-947D-4746-8393-...
> how do i correct this as i cannot get into messenger at all. i want out of
> this beta window lives thing as it is a joke. to force people to upgrade and
> then not be able to get into your contacts. wot do i do?????????
>
>
> "iguana_" wrote:
>
>> >> After I've removed Windows Live Suite

>> and
>> >> installed Windows Live Suite 9 beta
>> >>> I couldn't sign-in to my account (Messenger) and
>> >>> couldn't run Windows Live Mail (I executed the program, but nothing

>> happened).
>> >> I decided to remove the beta Suite and
>> >>> downgrade to the older one
>> >>>> I couldn't run the Installer, because I got an error message

>> - "There was a problem with this installation.
>> Windows Live Suite was not installed.
>>
>> System Error Details
>> Code: 0x8000FFFF
>> Description: Catastrophic failure
>>
>> I've posted my problem to different forums, made everything what people say
>> to do, but nothing helps.
>>
>>
>>


 
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pup
Guest
Posts: n/a

 
      11-07-2008
i try that code and hit run and it said could not find and went itry to down
load the messenger it say i have a newer one but i don't iwent in to add and
remover but it not there

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> You can manually uninstall Messenger by clicking Start, then Run (if not using Vista),
> inputing the following and hitting enter:
> msiexec /x {B1403D7D-C725-4858-AACC-7E5FA2D72859}
>
> You can find the other IDs for the other parts of the latest beta applications here on my
> blog:
> http://messengergeek.spaces.live.com...BDA1!868.entry
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "iguana_" <iguana_@discussions.microsoft.com> wrote in message
> news:B9321C38-FAF1-47A6-A1A2-...
> >>> After I've removed Windows Live Suite

> > and
> >>> installed Windows Live Suite 9 beta
> > >>> I couldn't sign-in to my account (Messenger) and
> > >>> couldn't run Windows Live Mail (I executed the program, but nothing

> > happened).
> >>> I decided to remove the beta Suite and
> > >>> downgrade to the older one
> > >>>> I couldn't run the Installer, because I got an error message

> > - "There was a problem with this installation.
> > Windows Live Suite was not installed.
> >
> > System Error Details
> > Code: 0x8000FFFF
> > Description: Catastrophic failure
> >
> > I've posted my problem to different forums, made everything what people say
> > to do, but nothing helps.
> >
> >
> >

>
>

 
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Shadowplay
Guest
Posts: n/a

 
      11-07-2008
I've got this problem too, and it won't let me downgrade, and i've tried
deleting the Messenger beta and then try coming back on the Windows Live, but
it won't let me. Also I don't understand a word you're all saying.
Please help in English D:

"iguana_" wrote:

> >> After I've removed Windows Live Suite

> and
> >> installed Windows Live Suite 9 beta
> >>> I couldn't sign-in to my account (Messenger) and
> >>> couldn't run Windows Live Mail (I executed the program, but nothing

> happened).
> >> I decided to remove the beta Suite and
> >>> downgrade to the older one
> >>>> I couldn't run the Installer, because I got an error message

> - "There was a problem with this installation.
> Windows Live Suite was not installed.
>
> System Error Details
> Code: 0x8000FFFF
> Description: Catastrophic failure
>
> I've posted my problem to different forums, made everything what people say
> to do, but nothing helps.
>
>
>

 
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Moutaz
Guest
Posts: n/a

 
      11-13-2008
I have the same probmel and I'm using Vista

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> You can manually uninstall Messenger by clicking Start, then Run (if not using Vista),
> inputing the following and hitting enter:
> msiexec /x {B1403D7D-C725-4858-AACC-7E5FA2D72859}
>
> You can find the other IDs for the other parts of the latest beta applications here on my
> blog:
> http://messengergeek.spaces.live.com...BDA1!868.entry
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "iguana_" <iguana_@discussions.microsoft.com> wrote in message
> news:B9321C38-FAF1-47A6-A1A2-...
> >>> After I've removed Windows Live Suite

> > and
> >>> installed Windows Live Suite 9 beta
> > >>> I couldn't sign-in to my account (Messenger) and
> > >>> couldn't run Windows Live Mail (I executed the program, but nothing

> > happened).
> >>> I decided to remove the beta Suite and
> > >>> downgrade to the older one
> > >>>> I couldn't run the Installer, because I got an error message

> > - "There was a problem with this installation.
> > Windows Live Suite was not installed.
> >
> > System Error Details
> > Code: 0x8000FFFF
> > Description: Catastrophic failure
> >
> > I've posted my problem to different forums, made everything what people say
> > to do, but nothing helps.
> >
> >
> >

>
>

 
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Jamie3219
Guest
Posts: n/a

 
      12-10-2008
I have the same problem but when I use the windows clean up thing nothing
happens, so I've tried installing many different versions of windows live but
the older versions say somethign about there being newer windows live files
on my computer, and the new ones tell me i can upgrade and when i try it
brings up the error messge about catastrophic failure.. I'm using vista btw

"Shadowplay" wrote:

> Right, you must be fed up of me now but i've figured it out for XP
>
> - Control Panel
> - Add/Change Programs
> - Look for Windows Live Beta (Or something like that)
> - Click on change settings (the button)
> - Untick all the boxes in the pop up thing
> - continue
> - Wait for till it's completed
> - Go to the MSN live site to download
>
> Sorry that the explanation isn't great, but it should help a bit
>
> "Shadowplay" wrote:
>
> > I've got this problem too, and it won't let me downgrade, and i've tried
> > deleting the Messenger beta and then try coming back on the Windows Live, but
> > it won't let me. Also I don't understand a word you're all saying.
> > Please help in English D:
> >
> > "iguana_" wrote:
> >
> > > >> After I've removed Windows Live Suite
> > > and
> > > >> installed Windows Live Suite 9 beta
> > > >>> I couldn't sign-in to my account (Messenger) and
> > > >>> couldn't run Windows Live Mail (I executed the program, but nothing
> > > happened).
> > > >> I decided to remove the beta Suite and
> > > >>> downgrade to the older one
> > > >>>> I couldn't run the Installer, because I got an error message
> > > - "There was a problem with this installation.
> > > Windows Live Suite was not installed.
> > >
> > > System Error Details
> > > Code: 0x8000FFFF
> > > Description: Catastrophic failure
> > >
> > > I've posted my problem to different forums, made everything what people say
> > > to do, but nothing helps.
> > >
> > >
> > >

 
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KRX3
Guest
Posts: n/a

 
      12-26-2008


"iguana_" wrote:

> >> After I've removed Windows Live Suite

> and
> >> installed Windows Live Suite 9 beta
> >>> I couldn't sign-in to my account (Messenger) and
> >>> couldn't run Windows Live Mail (I executed the program, but nothing

> happened).
> >> I decided to remove the beta Suite and
> >>> downgrade to the older one
> >>>> I couldn't run the Installer, because I got an error message

> - "There was a problem with this installation.
> Windows Live Suite was not installed.
>
> System Error Details
> Code: 0x8000FFFF
> Description: Catastrophic failure
>
> I've posted my problem to different forums, made everything what people say
> to do, but nothing helps.
>
>
>

 
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KRX3
Guest
Posts: n/a

 
      12-26-2008
I found a solution to the Catastrophic Failure here:

http://www.groovypost.com/howto/geek...c-failure-fix/

Turns out to be a problem when you have a BETA version of Windows Live Suite
installed and you try to install a copy of Non Beta Windows Live Suite.
groovyPost.com fixed my issue.

"iguana_" wrote:

> >> After I've removed Windows Live Suite

> and
> >> installed Windows Live Suite 9 beta
> >>> I couldn't sign-in to my account (Messenger) and
> >>> couldn't run Windows Live Mail (I executed the program, but nothing

> happened).
> >> I decided to remove the beta Suite and
> >>> downgrade to the older one
> >>>> I couldn't run the Installer, because I got an error message

> - "There was a problem with this installation.
> Windows Live Suite was not installed.
>
> System Error Details
> Code: 0x8000FFFF
> Description: Catastrophic failure
>
> I've posted my problem to different forums, made everything what people say
> to do, but nothing helps.
>
>
>

 
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