certain user account can't accept webcam request/reply

I have tested two different Live ID on my Live Messenger (latest version)
with exactly the same configuration on one computer:

Connected directly to .NET Messenger Service, using wired connection,
through UPnP IP restricted NAT (administrator).

One of my account is able to receive and send webcam fine. The other account:
- If my friend send the webcam request/invitation, it will never reach me.
- If I send the request/invitation, they will see it, but when they accept,
the confirmation never reach me.

Since I have no problem at all with the other account, it seems the problem
lies on that specific account. Anything I can look at? Thanks.

i am having the same trouble, the connections take ages and time out before
actually connecting, any ideas?


"edwinlie" wrote:

> I have tested two different Live ID on my Live Messenger (latest version)
> with exactly the same configuration on one computer:
>
> Connected directly to .NET Messenger Service, using wired connection,
> through UPnP IP restricted NAT (administrator).
>
> One of my account is able to receive and send webcam fine. The other account:
> - If my friend send the webcam request/invitation, it will never reach me.
> - If I send the request/invitation, they will see it, but when they accept,
> the confirmation never reach me.
>
> Since I have no problem at all with the other account, it seems the problem
> lies on that specific account. Anything I can look at? Thanks.

I'd like to take a look at your connection log. Can you do the following:

1) Enable connection logging (this will log out to msnmsgr.txt).
2) Sign in with the account that works.
3) Receive a webcam request and accept it. Let it connect.
4) Sign out and sign in with the account that doesn't work.
5) Receive a webcam request and accept it.
6) Email the msnmsgr.txt log to . Please note the
email address that works and the email address that does not work.

Thanks,

- Duoc Nguyen [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

"edwinlie" <> wrote in message
news:0207B6BE-F2A0-4665-8E55-...
>I have tested two different Live ID on my Live Messenger (latest version)
> with exactly the same configuration on one computer:
>
> Connected directly to .NET Messenger Service, using wired connection,
> through UPnP IP restricted NAT (administrator).
>
> One of my account is able to receive and send webcam fine. The other
> account:
> - If my friend send the webcam request/invitation, it will never reach me.
> - If I send the request/invitation, they will see it, but when they
> accept,
> the confirmation never reach me.
>
> Since I have no problem at all with the other account, it seems the
> problem
> lies on that specific account. Anything I can look at? Thanks.