Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
Incidentally, Norton security products are among the top three troublemakers
for Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm
Disabling the Norton program is often insufficient. If so, do a trial uninstall,
followed by using their debris removal tool:
http://service1.symantec.com/Support...05033108162039
Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products:
http://download.live.com/wlmail
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen
"Anthony" <> wrote in message news:07102E44-45A4-4B88-8CBA-...
>I cannot access my new messages. I continually get a failure message. I have
> tried all the HELP troubleshooting advice to no avail. I am running Norton
> 360 and believe it may be running some kind of interference. Does anyone have
> any suggestions?
Similar Threads
Linear Mode
