The checking for updates never stops

When I initiate the "Checking for latest updates for your computer" the
checking goes on for ever. It never stops. I do not get a result from the
check.
It has worked earlier but not any more. Why? What can I do?
BR
Hans B

If you have a Wireless Router:-
In the security tab, make sure you aren't blocking AcitveX.

"Checking for latest updates for your computer"
Possible reasons :-
1. Internet Explorer temporary files corrupted.
2. Background Intelligent and Event Log service not started
3. SoftwareDistribution folder has become corrupted
4. You may need to re-registered some dlls files
5. You may need to add Windows Update to the Trusted Sites Zone:
6. Spyware.
7. Third party programs running in background.
8. ActiveX controls corrupted

Suggestion 1:-
Clearing Temporary Internet files, cookies and history in Internet Explorer
Tools>Internet Options>General
You'll see Delete Cookies, Delete files, Delete History
NB: "Delete all offline content", will delete all files needed to browse the websites
offline.
Reboot and try Windows Update again.

Suggestion 2:-
1: Check that the Background Intelligent Transfer Service to is set to Automatic and
verify the Status is Started.
Click Start, Choose Run, and in the Run box, type services.msc, Click OK
Locate the Background Intelligent Transfer Service service, and right-click to select
it.
Select Properties, and in the Startup Type list, select Automatic. Verify the service
Status is Started. Click OK.

2. Check that the Set Event Log service is set to Automatic and verify that the
Status is Started
Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
Locate the Event Log service, and right-click to select it.
Select Properties., and in the Startup type list, select Automatic. Verify the
Service status is Started. Click OK.

3. Register qmgr.dll and qmgrprxy.dll
Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK.

Suggestion 3:-
It is possible that the contents of the SoftwareDistribution folder have become
corrupted, so try Renaming the SoftwareDistribution folder
Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type: %systemroot%
Click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.

Please note that your update history is contained in the "datastore" folder and when
you rename the Software Distribution folder, the history is lost but it's not
important. You can if need be, copy the contents back from the renamed
softwareDistribution.old folder. Losing the history of Windows Updates is not
important.

Suggestion 4:-
Certain files may have become unregistered, and you will need to register them
again:-
Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK.

Do the same for the other files:-
wucltui.dll
wuaueng.dll
wuapi.dll
jscript.dll
MSXML.DLL
MSXML2.DLL
MSXML3.DLL

Suggestion 5:-

Add Windows Update to the Trusted Sites Zone:
Please note that Security settings in Internet Explorer must be set to Medium or
lower for ActiveX files to correctly pass to your computer.
Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected
by the lowering of Security settings. Your current security settings for all other
Web sites will remain as they are currently configured.

Open Internet Explorer, click Tools, and then click Internet Options, Click Security.
Click Trusted Sites Zone. Click Sites.
Clear the Require server verification (https for all sites in this zone check box.
Use the Add button next to the Add this Web site to the zone box to add the following
sites:
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://download.windowsupdate.com

Suggestion 6:-
The below links assist you in checking your system for parasites:-
http://aumha.org/a/noads.htm
http://inetexplorer.mvps.org/tshoot.html
Please note that some malware may kill the internet connection when it is removed,
the program on the link below will enable you to regain the internet connection.
http://www.cexx.org/lspfix.htm

Spyware Programs links:-
http://www.microsoft.com/athome/secu...e/default.mspx (Windows
Defender)
www.lavasoftusa.com Ad-Aware
www.security.kolla.de Spybot

Suggestion 7:-
Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm
etc
Also make sure you don't have a Web Accelerator working in the background such as
NetZerio, HiSpeed, Speedband etc.

Suggestion 8:
If you need to reinstall the ActiveX controls (because they may have become
corrupt):-

Download this file and save to the desktop, then extract the files to a temporary
folder.
http://download.windowsupdate.com/v6...gent20-x86.exe


Open the temp folder, right-click Wusetup.inf, and then click Install.

Reboot.

If that hasn't help, then, Click Start, click Run, type: %windir%\System32

Delete the following files:
.. Cdm.dll
.. Iuengine.dll
.. Wuapi.dll
.. Wuauclt.exe
.. Wuauclt1.exe
.. Wuaucpl.cpl
.. Wuaueng.dll
.. Wuaueng1.dll
.. Wucltui.dll
.. Wups.dll
.. Wuweb.dll

Go back to your temporary file and again right-click Wusetup.inf and then click
install.

Reboot.




--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Hans B" <> wrote in message
news:8713D103-6F89-422A-A292-...
| When I initiate the "Checking for latest updates for your computer" the
| checking goes on for ever. It never stops. I do not get a result from the
| check.
| It has worked earlier but not any more. Why? What can I do?
| BR
| Hans B

I have a similar problem but on a different update. I have recently purchased
a new laptop, and I am constantly requested to install: MSXML 4.0 SP2
Security Update (KB927978). The update icon appears on the toolbar, and once
it is installed it reappears again and then tries to install it again. I have
lost count of the number of times it has installed the same thing. On my
desktop PC this does not happen. I've tried turning off the firewall but this
makes no difference.

Rob M

"Hans B" wrote:

> When I initiate the "Checking for latest updates for your computer" the
> checking goes on for ever. It never stops. I do not get a result from the
> check.
> It has worked earlier but not any more. Why? What can I do?
> BR
> Hans B

I'm having the exact same problem.
New laptop, Windows XP Media Center, IE7.

"Doc Rob Mc" wrote:

> I have a similar problem but on a different update. I have recently purchased
> a new laptop, and I am constantly requested to install: MSXML 4.0 SP2
> Security Update (KB927978). The update icon appears on the toolbar, and once
> it is installed it reappears again and then tries to install it again. I have
> lost count of the number of times it has installed the same thing. On my
> desktop PC this does not happen. I've tried turning off the firewall but this
> makes no difference.
>
> Rob M
>
> "Hans B" wrote:
>
> > When I initiate the "Checking for latest updates for your computer" the
> > checking goes on for ever. It never stops. I do not get a result from the
> > check.
> > It has worked earlier but not any more. Why? What can I do?
> > BR
> > Hans B

Thank you TaurArian for your help. I have tried the first three suggestions
but they did not solve the problem. It probably has to do with my Wireless
Router. I also have problems with my home network and will try to solve that
problem first.
Best regards,
Hans B


"TaurArian [MS-MVP]" wrote:

> If you have a Wireless Router:-
> In the security tab, make sure you aren't blocking AcitveX.
>
> "Checking for latest updates for your computer"
> Possible reasons :-
> 1. Internet Explorer temporary files corrupted.
> 2. Background Intelligent and Event Log service not started
> 3. SoftwareDistribution folder has become corrupted
> 4. You may need to re-registered some dlls files
> 5. You may need to add Windows Update to the Trusted Sites Zone:
> 6. Spyware.
> 7. Third party programs running in background.
> 8. ActiveX controls corrupted
>
> Suggestion 1:-
> Clearing Temporary Internet files, cookies and history in Internet Explorer
> Tools>Internet Options>General
> You'll see Delete Cookies, Delete files, Delete History
> NB: "Delete all offline content", will delete all files needed to browse the websites
> offline.
> Reboot and try Windows Update again.
>
> Suggestion 2:-
> 1: Check that the Background Intelligent Transfer Service to is set to Automatic and
> verify the Status is Started.
> Click Start, Choose Run, and in the Run box, type services.msc, Click OK
> Locate the Background Intelligent Transfer Service service, and right-click to select
> it.
> Select Properties, and in the Startup Type list, select Automatic. Verify the service
> Status is Started. Click OK.
>
> 2. Check that the Set Event Log service is set to Automatic and verify that the
> Status is Started
> Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
> Locate the Event Log service, and right-click to select it.
> Select Properties., and in the Startup type list, select Automatic. Verify the
> Service status is Started. Click OK.
>
> 3. Register qmgr.dll and qmgrprxy.dll
> Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
> Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK.
>
> Suggestion 3:-
> It is possible that the contents of the SoftwareDistribution folder have become
> corrupted, so try Renaming the SoftwareDistribution folder
> Click Start, Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Stop.
> Stopping the service will take a moment.
>
> Rename the "SoftwareDistribution" folder:
> a. Click Start, click Run, type: %systemroot%
> Click OK.
> b. Right-click the SoftwareDistribution folder, and then click Rename.
> c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
>
> Click Start. Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Start.
> Starting the service will take a moment.
>
> Please note that your update history is contained in the "datastore" folder and when
> you rename the Software Distribution folder, the history is lost but it's not
> important. You can if need be, copy the contents back from the renamed
> softwareDistribution.old folder. Losing the history of Windows Updates is not
> important.
>
> Suggestion 4:-
> Certain files may have become unregistered, and you will need to register them
> again:-
> Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK.
>
> Do the same for the other files:-
> wucltui.dll
> wuaueng.dll
> wuapi.dll
> jscript.dll
> MSXML.DLL
> MSXML2.DLL
> MSXML3.DLL
>
> Suggestion 5:-
>
> Add Windows Update to the Trusted Sites Zone:
> Please note that Security settings in Internet Explorer must be set to Medium or
> lower for ActiveX files to correctly pass to your computer.
> Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected
> by the lowering of Security settings. Your current security settings for all other
> Web sites will remain as they are currently configured.
>
> Open Internet Explorer, click Tools, and then click Internet Options, Click Security.
> Click Trusted Sites Zone. Click Sites.
> Clear the Require server verification (https for all sites in this zone check box.
> Use the Add button next to the Add this Web site to the zone box to add the following
> sites:
> http://*.windowsupdate.microsoft.com
> https://*.windowsupdate.microsoft.com
> http://download.windowsupdate.com
>
> Suggestion 6:-
> The below links assist you in checking your system for parasites:-
> http://aumha.org/a/noads.htm
> http://inetexplorer.mvps.org/tshoot.html
> Please note that some malware may kill the internet connection when it is removed,
> the program on the link below will enable you to regain the internet connection.
> http://www.cexx.org/lspfix.htm
>
> Spyware Programs links:-
> http://www.microsoft.com/athome/secu...e/default.mspx (Windows
> Defender)
> www.lavasoftusa.com Ad-Aware
> www.security.kolla.de Spybot
>
> Suggestion 7:-
> Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm
> etc
> Also make sure you don't have a Web Accelerator working in the background such as
> NetZerio, HiSpeed, Speedband etc.
>
> Suggestion 8:
> If you need to reinstall the ActiveX controls (because they may have become
> corrupt):-
>
> Download this file and save to the desktop, then extract the files to a temporary
> folder.
> http://download.windowsupdate.com/v6...gent20-x86.exe
>
>
> Open the temp folder, right-click Wusetup.inf, and then click Install.
>
> Reboot.
>
> If that hasn't help, then, Click Start, click Run, type: %windir%\System32
>
> Delete the following files:
> .. Cdm.dll
> .. Iuengine.dll
> .. Wuapi.dll
> .. Wuauclt.exe
> .. Wuauclt1.exe
> .. Wuaucpl.cpl
> .. Wuaueng.dll
> .. Wuaueng1.dll
> .. Wucltui.dll
> .. Wups.dll
> .. Wuweb.dll
>
> Go back to your temporary file and again right-click Wusetup.inf and then click
> install.
>
> Reboot.
>
>
>
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> Get Safe online: http://www.getsafeonline.org/
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "Hans B" <> wrote in message
> news:8713D103-6F89-422A-A292-...
> | When I initiate the "Checking for latest updates for your computer" the
> | checking goes on for ever. It never stops. I do not get a result from the
> | check.
> | It has worked earlier but not any more. Why? What can I do?
> | BR
> | Hans B
>
>
>

I have the same problem too .... I exchanged the laptop and I still have the
same issue, can anyone help.

Thanks

"mir" wrote:

> I'm having the exact same problem.
> New laptop, Windows XP Media Center, IE7.
>
> "Doc Rob Mc" wrote:
>
> > I have a similar problem but on a different update. I have recently purchased
> > a new laptop, and I am constantly requested to install: MSXML 4.0 SP2
> > Security Update (KB927978). The update icon appears on the toolbar, and once
> > it is installed it reappears again and then tries to install it again. I have
> > lost count of the number of times it has installed the same thing. On my
> > desktop PC this does not happen. I've tried turning off the firewall but this
> > makes no difference.
> >
> > Rob M
> >
> > "Hans B" wrote:
> >
> > > When I initiate the "Checking for latest updates for your computer" the
> > > checking goes on for ever. It never stops. I do not get a result from the
> > > check.
> > > It has worked earlier but not any more. Why? What can I do?
> > > BR
> > > Hans B