click custom install no action

when i hover over the custom install link, i see shortcut to
javascriptarent.FnScan();. when i click on the link, i get the sound but
nothing happens, no popup, no errors, etc.the site shows "trusted". i've
reinstalled SP2 for XP but with no success. the same thing happens for
express install. this only happens to one of my computers. what next?

"gwr" <> wrote in message
news:47187E87-C882-4D64-8B4A-...
> when i hover over the custom install link, i see shortcut to
> javascriptarent.FnScan();. when i click on the link, i get the sound but
> nothing happens, no popup, no errors, etc.the site shows "trusted". i've
> reinstalled SP2 for XP but with no success. the same thing happens for
> express install. this only happens to one of my computers. what next?


Check your security level for that zone.
I can reproduce your symptom by setting the slider to High
(which disables Active Scripting among other necessary things
for that site). Try clicking on the Default Level... button which
sets the slider to Low and thus re-enables those features.


---

"Robert Aldwinckle" wrote:

> "gwr" <> wrote in message
> news:47187E87-C882-4D64-8B4A-...
> > when i hover over the custom install link, i see shortcut to
> > javascriptarent.FnScan();. when i click on the link, i get the sound but
> > nothing happens, no popup, no errors, etc.the site shows "trusted". i've
> > reinstalled SP2 for XP but with no success. the same thing happens for
> > express install. this only happens to one of my computers. what next?
>
>
> Check your security level for that zone.
> I can reproduce your symptom by setting the slider to High
> (which disables Active Scripting among other necessary things
> for that site). Try clicking on the Default Level... button which
> sets the slider to Low and thus re-enables those features.
>
>
> ---
>
>
> i changed the setting to Default Level (for Trusted sites) and still have the same problem. i've turned off all security software. i've restarted IE and restarted the computer. i've checked whether javascript will run by visiting other links referred to in the faq. i've updated java. i've put all microsft sites into the trusted sites security group with the Default Level (low). is there something wrong with the IE settings that haved to be changed in the registry?

> i've put all microsft sites into the trusted sites security group with the Default Level (low).

That could be a problem. FWIW I have frequently had problems
mysteriously clear up by deleting the site name from Trusted Sites
and then just letting them get Default level security in the Internet zone.


---


"gwr" <> wrote in message
news:CF952CB2-4591-4542-9ADC-...
>
>
> "Robert Aldwinckle" wrote:
>
>> "gwr" <> wrote in message
>> news:47187E87-C882-4D64-8B4A-...
>> > when i hover over the custom install link, i see shortcut to
>> > javascriptarent.FnScan();. when i click on the link, i get the sound but
>> > nothing happens, no popup, no errors, etc.the site shows "trusted". i've
>> > reinstalled SP2 for XP but with no success. the same thing happens for
>> > express install. this only happens to one of my computers. what next?
>>
>>
>> Check your security level for that zone.
>> I can reproduce your symptom by setting the slider to High
>> (which disables Active Scripting among other necessary things
>> for that site). Try clicking on the Default Level... button which
>> sets the slider to Low and thus re-enables those features.
>>
>>
>> ---
>>
>>
>>

i changed the setting to Default Level (for Trusted sites) and still have the same problem. i've turned off all security software.
i've restarted IE and restarted the computer. i've checked whether javascript will run by visiting other links referred to in the
faq. i've updated java. i've put all microsft sites into the trusted sites security group with the Default Level (low). is there
something wrong with the IE settings that haved to be changed in the registry?