client not appearning in wsus server

I have wsus server installed on windows server 2003 for more than 3 years.but
after three years one of my client is not showing in the wsus server admin
console.
when i run the client diagnostic utility on the client i get the following
error.


C:\wsus>clientdiag

WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://bcp001-oa00004:8530
WUStatusServer = http://bcp001-oa00004:8530
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS

WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
&downloadBuffe
r) failed with hr=0x80190194

The requested URL does not exist on the server.


Press Enter to Complete


any help would be appreciated.

thanks in advance

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mangesh.shukla wrote:
> I have wsus server installed on windows server 2003 for more than 3
> years.but after three years one of my client is not showing in the wsus
> server admin console.
> when i run the client diagnostic utility on the client i get the following
> error.
>
>
> C:\wsus>clientdiag
>
> WSUS Client Diagnostics Tool
>
> Checking Machine State
> Checking for admin rights to run tool . . . . . . . . . PASS
> Automatic Updates Service is running. . . . . . . . . . PASS
> Background Intelligent Transfer Service is running. . . PASS
> Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
> This version is WSUS 2.0
>
> Checking AU Settings
> AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
> Option is from Policy settings
>
> Checking Proxy Configuration
> Checking for winhttp local machine Proxy settings . . . PASS
> Winhttp local machine access type
> <Direct Connection>
> Winhttp local machine Proxy. . . . . . . . . . NONE
> Winhttp local machine ProxyBypass. . . . . . . NONE
> Checking User IE Proxy settings . . . . . . . . . . . . PASS
> User IE Proxy. . . . . . . . . . . . . . . . . NONE
> User IE ProxyByPass. . . . . . . . . . . . . . NONE
> User IE AutoConfig URL Proxy . . . . . . . . . NONE
> User IE AutoDetect
> AutoDetect not in use
>
> Checking Connection to WSUS/SUS Server
> WUServer = http://bcp001-oa00004:8530
> WUStatusServer = http://bcp001-oa00004:8530
> UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
> Connection to server. . . . . . . . . . . . . . . . . . PASS
>
> WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
> &downloadBuffe
> r) failed with hr=0x80190194
>
> The requested URL does not exist on the server.
>
>
> Press Enter to Complete
>
>
> any help would be appreciated.
>
> thanks in advance

"PA Bear [MS MVP]" <> wrote in message
news:...


> mangesh.shukla wrote:
>> I have wsus server installed on windows server 2003 for more than 3
>> years.but after three years one of my client is not showing in the wsus
>> server admin console.
>> when i run the client diagnostic utility on the client i get the
>> following
>> error.

Is this a *new* client?

>> Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS

The reason I ask is because it's running a Windows Update Agent version that
suggests it has *never* been connected to any update source -- except,
possibly, a WSUS 2.0 Server!.

This particular build of the WUA shipped with WSUS v2.0 RTM, or could also
be installed if using the WindowsUpdateAgent20-x86.exe installer.

It would not have been found in any released version of an OS, or in any
service pack applied.


>> Checking Connection to WSUS/SUS Server
>> WUServer = http://bcp001-oa00004:8530
>> WUStatusServer = http://bcp001-oa00004:8530
>> UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
>> Connection to server. . . . . . . . . . . . . . . . . . PASS
>>
>> WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
>> &downloadBuffe
>> r) failed with hr=0x80190194
>>
>> The requested URL does not exist on the server.

Sadly, the problem is not this client. The problem is at your server,
potentially impacting all of your clients, but perhaps only manifesting on
this particular client because the WUA is not yet updated.

The most likely cause here is that the "selfupdate" virtual directory is
missing from the "Default Web Site" and/or the "WSUS Administration" website
on your WSUS Server. If so:
1. Create a new 'selfupdate' virtual directory.
2. Set the pathname to "C:\Program Files\Update Services\selfupdate"
3. Enable anonymous access on the virtual directory.

--
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin