Hello,
we are havin problem with de connections of the clients with a wsus 3.0
sp2. The clients are windows 2000 (installed bits and wua).
Most machines (not all) connect ok the first day but actually do not
refresh information in wsus and do not install updates.
below there are the logs of clientdiag and windowsupdate.log of a example
machine. Thanks a lot!!
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 7.4.7600.226. . . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy
https=10.120.20.120:80
User IE ProxyByPass
10.120.83.109,10.120.83.110,10.120.21.211,10.120.2 1.19
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect in use
Checking Connection to WSUS/SUS Server
WUServer =
http://10.120.21.199
WUStatusServer =
http://10.120.21.199
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
-------------------------------------------------------------------------------
-11-27 13:55:16:100 1860 244 Service *************
2009-11-27 13:55:16:100 1860 244 Service ** START ** Service: Service startup
2009-11-27 13:55:16:100 1860 244 Service *********
2009-11-27 13:55:16:116 1860 244 Misc Registering binary:
C:\WINNT\system32\regsvr32.exe /s
"C:\WINNT\system32\SoftwareDistribution\Setup\Serv iceStartup\wups.dll\7.4.7600.226\wups.dll"
2009-11-27 13:55:16:132 1860 244 Misc Registering binary:
C:\WINNT\system32\regsvr32.exe /s
"C:\WINNT\system32\SoftwareDistribution\Setup\Serv iceStartup\wups2.dll\7.4.7600.226\wups2.dll"
2009-11-27 13:55:16:163 1860 244 Agent * WU client version 7.4.7600.226
2009-11-27 13:55:16:163 1860 244 Agent * Base directory:
C:\WINNT\SoftwareDistribution
2009-11-27 13:55:16:163 1860 244 Agent * Access type: No proxy
2009-11-27 13:55:16:178 1860 244 Agent * Network state: Connected
2009-11-27 13:55:17:757 1860 244 Report *********** Report: Initializing
static reporting data ***********
2009-11-27 13:55:17:757 1860 244 Report * OS Version = 5.0.2195.4.0.65536
2009-11-27 13:55:17:819 1860 244 Report * Computer Brand = Hewlett-Packard
2009-11-27 13:55:17:819 1860 244 Report * Computer Model = HP Compaq
dc7700 Convertible Minitower
2009-11-27 13:55:17:819 1860 244 Report * Bios Revision = 786E1 v01.10
2009-11-27 13:55:17:819 1860 244 Report * Bios Name = Default System BIOS
2009-11-27 13:55:17:819 1860 244 Report * Bios Release Date =
2007-04-13T00:00:00
2009-11-27 13:55:17:819 1860 244 Report * Locale ID = 1027
2009-11-27 13:55:17:835 1860 244 Service * Service restarted after self
update
2009-11-27 13:55:22:835 1860 404 Report REPORT EVENT:
{BFACD229-3B11-4F95-8D7F-90C00A82B968} 2009-11-27
13:55:17:757+0100 1 183 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 0 SelfUpdate Success Content
Install Installation Successful: Windows successfully installed the following
update: Actualizaciones automáticas
2009-11-27 13:56:02:710 1860 244 Agent *********** Agent: Initializing
Windows Update Agent ***********
2009-11-27 13:56:02:710 1860 244 Agent *********** Agent: Initializing
global settings cache ***********
2009-11-27 13:56:02:710 1860 244 Agent * WSUS server:
http://10.120.21.199
2009-11-27 13:56:02:710 1860 244 Agent * WSUS status server:
http://10.120.21.199
2009-11-27 13:56:02:710 1860 244 Agent * Target group: (Unassigned
Computers)
2009-11-27 13:56:02:710 1860 244 Agent * Windows Update access disabled: No
2009-11-27 13:56:02:710 1860 244 DnldMgr Download manager restoring 0
downloads
2009-11-27 13:56:02:710 1860 244 AU ########### AU: Initializing Automatic
Updates ###########
2009-11-27 13:56:02:710 1860 244 AU AU setting next detection timeout to
2009-11-27 12:56:02
2009-11-27 13:56:02:710 1860 244 AU AU setting next sqm report timeout to
2009-11-27 12:56:02
2009-11-27 13:56:02:710 1860 244 AU AU setting next featured software
notification timeout to 2009-11-27 12:56:02
2009-11-27 13:56:02:710 1860 244 AU AU featured software notification
sequence number is 1040, Generation Time:2009-11-27 12:56:02
2009-11-27 13:56:02:710 1860 244 AU # WSUS server:
http://10.120.21.199
2009-11-27 13:56:02:710 1860 244 AU # Detection frequency: 22
2009-11-27 13:56:02:710 1860 244 AU # Approval type: Scheduled (Policy)
2009-11-27 13:56:02:710 1860 244 AU # Scheduled install day/time: Every
day at 3:00
2009-11-27 13:56:02:710 1860 244 AU # Auto-install minor updates: Yes
(Policy)
2009-11-27 13:56:02:726 1860 244 AU Setting AU scheduled install time to
2009-11-28 02:00:00
2009-11-27 13:56:02:726 1860 244 AU Initializing featured updates
2009-11-27 13:56:02:726 1860 244 AU Found 0 cached featured updates
2009-11-27 13:56:02:726 1860 244 AU AU finished delayed initialization
2009-11-27 13:56:02:726 1860 244 AU #############
2009-11-27 13:56:02:726 1860 244 AU ## START ## AU: Search for updates
2009-11-27 13:56:02:726 1860 244 AU #########
2009-11-27 13:56:02:726 1860 244 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {E050965F-CEA2-4328-9719-54457C311E2A}]
2009-11-27 13:56:02:726 1860 404 Agent *************
2009-11-27 13:56:02:726 1860 404 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-11-27 13:56:02:726 1860 404 Agent *********
2009-11-27 13:56:02:726 1860 404 Agent * Online = Yes; Ignore download
priority = No
2009-11-27 13:56:02:726 1860 404 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-11-27 13:56:02:726 1860 404 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2009-11-27 13:56:02:726 1860 404 Agent * Search Scope = {Machine}
2009-11-27 13:56:02:726 1860 404 Setup Agent skipping selfupdate check
following a successful selfupdate
2009-11-27 13:56:03:023 1860 404 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-11-27 13:56:03:023 1860 404 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://10.120.21.199/ClientWebService/client.asmx
2009-11-27 13:56:03:054 1860 404 PT WARNING: GetConfig failure, error =
0x80244017, soap client error = 10, soap error code = 0, HTTP status code =
401
2009-11-27 13:56:03:054 1860 404 PT WARNING: PTError: 0x80244017
2009-11-27 13:56:03:054 1860 404 PT WARNING: GetConfig_WithRecovery failed:
0x80244017
2009-11-27 13:56:03:054 1860 404 PT WARNING: RefreshConfig failed: 0x80244017
2009-11-27 13:56:03:054 1860 404 PT WARNING: RefreshPTState failed: 0x80244017
2009-11-27 13:56:03:054 1860 404 PT WARNING: Sync of Updates: 0x80244017
2009-11-27 13:56:03:054 1860 404 PT WARNING: SyncServerUpdatesInternal
failed: 0x80244017
2009-11-27 13:56:03:054 1860 404 Agent * WARNING: Failed to synchronize,
error = 0x80244017
2009-11-27 13:56:03:054 1860 404 Agent * WARNING: Exit code = 0x80244017
2009-11-27 13:56:03:054 1860 404 Agent *********
2009-11-27 13:56:03:054 1860 404 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-11-27 13:56:03:054 1860 404 Agent *************
2009-11-27 13:56:03:054 1860 404 Agent WARNING: WU client failed Searching
for update with error 0x80244017
2009-11-27 13:56:03:054 1860 408 AU >>## RESUMED ## AU: Search for updates
[CallId = {E050965F-CEA2-4328-9719-54457C311E2A}]
2009-11-27 13:56:03:054 1860 408 AU # WARNING: Search callback failed,
result = 0x80244017
2009-11-27 13:56:03:054 1860 408 AU # WARNING: Failed to find updates with
error code 80244017
2009-11-27 13:56:03:054 1860 408 AU #########
2009-11-27 13:56:03:054 1860 408 AU ## END ## AU: Search for updates
[CallId = {E050965F-CEA2-4328-9719-54457C311E2A}]
2009-11-27 13:56:03:054 1860 408 AU #############
2009-11-27 13:56:03:054 1860 408 AU AU setting next detection timeout to
2009-11-27 17:56:03
2009-11-27 13:56:03:054 1860 408 AU Setting AU scheduled install time to
2009-11-28 02:00:00
2009-11-27 13:56:07:726 1860 404 Report REPORT EVENT:
{4FB4FD15-3F04-4AB7-811C-346CAF23BE58} 2009-11-27
13:56:03:054+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80244017 AutomaticUpdates Failure Software
Synchronization Windows Update Client failed to detect with error 0x80244017.
2009-11-27 14:02:41:075 1860 404 PT WARNING: GetConfig failure, error =
0x80244017, soap client error = 10, soap error code = 0, HTTP status code =
401
2009-11-27 14:02:41:075 1860 404 PT WARNING: PTError: 0x80244017
2009-11-27 14:02:41:075 1860 404 PT WARNING: GetConfig_WithRecovery failed:
0x80244017
2009-11-27 14:02:41:075 1860 404 PT WARNING: RefreshConfig failed: 0x80244017
2009-11-27 14:02:41:075 1860 404 PT WARNING: RefreshPTState failed: 0x80244017
2009-11-27 14:02:41:075 1860 404 PT WARNING: PTError: 0x80244017
2009-11-27 14:02:41:075 1860 404 Report WARNING: Reporter failed to upload
events with hr = 80244017.
2009-11-27 14:26:07:312 1860 244 AU AU received policy change subscription
event
2009-11-27 14:31:22:316 1860 404 PT WARNING: GetConfig failure, error =
0x80244017, soap client error = 10, soap error code = 0, HTTP status code =
401
2009-11-27 14:31:22:316 1860 404 PT WARNING: PTError: 0x80244017
2009-11-27 14:31:22:316 1860 404 PT WARNING: GetConfig_WithRecovery failed:
0x80244017
2009-11-27 14:31:22:316 1860 404 PT WARNING: RefreshConfig failed: 0x80244017
2009-11-27 14:31:22:316 1860 404 PT WARNING: RefreshPTState failed: 0x80244017
2009-11-27 14:31:22:316 1860 404 PT WARNING: PTError: 0x80244017
2009-11-27 14:31:22:316 1860 404 Report WARNING: Reporter failed to upload
events with hr = 80244017.