Clients not receiving Updates

I am having some problems with my wsus it was setup using the instruction i
got from microsoft. WSUS is recieving all the updates, the clients are
connecting to it but when i try to manually do updates the clients seem to be
pulling updates from microsoft servers. also if i leave it on schedule
download and install and set a deadline the clients still won't up date.

This is the output i get when i run WSUS Client Diagnostic Tool


WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 7.2.6001.788. . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy
172.16.1.1:8080
User IE ProxyByPass
<local>;
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect in use

Checking Connection to WSUS/SUS Server
WUServer = http://172.16.1.21
WUStatusServer = http:172.16.1.21
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
WUServer & WUStatusServer do not Match. . . . . . . . . FAIL
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS

"Kahlil Isaac" <Kahlil > wrote in message
news:4A578445-7155-456E-852A-...

> Checking Connection to WSUS/SUS Server
> WUServer = http://172.16.1.21
> WUStatusServer = http:172.16.1.21

> WUServer & WUStatusServer do not Match. . . . . . . . . FAIL

Your WUStatusServer is missing the double-slash after 'http:'



--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin

Thanks man. Is the simple things


"Lawrence Garvin [MVP]" wrote:

> "Kahlil Isaac" <Kahlil > wrote in message
> news:4A578445-7155-456E-852A-...
>
> > Checking Connection to WSUS/SUS Server
> > WUServer = http://172.16.1.21
> > WUStatusServer = http:172.16.1.21
>
> > WUServer & WUStatusServer do not Match. . . . . . . . . FAIL
>
> Your WUStatusServer is missing the double-slash after 'http:'
>
>
>
> --
> Lawrence Garvin, M.S., MCITP:EA, MCDBA
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin
>
>

Ok so the clients connected to the server. The server is recieving all
updates as it should. but it seems like trhe clients still not recieving
updates.

Does the user of the workstation have to be administrator to local machine?

when i type the ip of the wsus server in the browser what should i see?



"Lawrence Garvin [MVP]" wrote:

> "Kahlil Isaac" <Kahlil > wrote in message
> news:4A578445-7155-456E-852A-...
>
> > Checking Connection to WSUS/SUS Server
> > WUServer = http://172.16.1.21
> > WUStatusServer = http:172.16.1.21
>
> > WUServer & WUStatusServer do not Match. . . . . . . . . FAIL
>
> Your WUStatusServer is missing the double-slash after 'http:'
>
>
>
> --
> Lawrence Garvin, M.S., MCITP:EA, MCDBA
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin
>
>

"Kahlil Isaac" <> wrote in message
news:F983FDAE-1B2B-4389-BDB1-...

> Ok so the clients connected to the server. The server is recieving all
> updates as it should. but it seems like trhe clients still not recieving
> updates.

Next step is to review the log entries in the WindowsUpdate.log for the most
recent detection.


> Does the user of the workstation have to be administrator to local
> machine?

If the user of the workstation wishes to interactively install updates on
WinXP/Win2003, yes, that user must have administrative privileges.
Alternatively, if the policy "Allow non-admins to receive update
notifications" is enabled, then any user can interactively install updates.
Also, on Vista/Win2008, there's been a change in security rules, and all
standard users have the full ability to interact with the WUApp. If you want
to completely disable the ability to interact with the WUAgent
(WinXP/Win2003) or WUApp (Vista/Win2008), then you can enable the user
policy "Remove access to use all Windows Update features".

Note also that WSUS is not designed to have users install updates
interactively. WSUS is designed to use *scheduled* (unattended)
installations, just like machines have been doing with Automatic Updates for
the past ten years. When used in this matter, it's irrelevant whether the
logged on user of the workstation has privileges, because the updates are
installed by the WUAgent in the context of the SYSTEM account.


> when i type the ip of the wsus server in the browser what should i see?

An error message. There is no web-browsable content in a WSUS
implementation.


--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin

Ok so i made the changes to the GP. still the clients won't download updates
although they are approved. here is part of the client log

2009-06-09 00:15:05:500 1480 2f0 AU AU deferring detection until wake-up
from hibernation
2009-06-09 00:15:17:750 1480 2f0 AU Triggering Online detection
(non-interactive)
2009-06-09 00:15:47:735 1480 2f0 AU #############
2009-06-09 00:15:47:735 1480 2f0 AU ## START ## AU: Search for updates
2009-06-09 00:15:47:735 1480 2f0 AU #########
2009-06-09 00:15:47:735 1480 2f0 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {35111FD0-4EA3-43A5-B5AF-8EEAE7C80FE9}]
2009-06-09 00:15:47:735 1480 8d8 Agent *************
2009-06-09 00:15:47:735 1480 8d8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-06-09 00:15:47:735 1480 8d8 Agent *********
2009-06-09 00:15:47:735 1480 8d8 Agent * Online = Yes; Ignore download
priority = No
2009-06-09 00:15:47:735 1480 8d8 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-06-09 00:15:47:735 1480 8d8 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-06-09 00:15:47:735 1480 8d8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2009-06-09 00:15:47:751 1480 8d8 Misc Microsoft signed: Yes
2009-06-09 00:15:47:923 1480 8d8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2009-06-09 00:15:47:923 1480 8d8 Misc Microsoft signed: Yes
2009-06-09 00:15:47:939 1480 8d8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab:
2009-06-09 00:15:47:939 1480 8d8 Misc Microsoft signed: Yes
2009-06-09 00:15:47:939 1480 8d8 Setup *********** Setup: Checking whether
self-update is required ***********
2009-06-09 00:15:47:939 1480 8d8 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
2009-06-09 00:15:47:970 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.374, required version
= 7.0.6000.374
2009-06-09 00:15:47:985 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 00:15:48:001 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 00:15:48:001 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 00:15:48:017 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 00:15:48:048 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 00:15:48:063 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 00:15:48:079 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 00:15:48:095 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 00:15:48:126 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 00:15:48:142 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.374, required version
= 7.0.6000.374
2009-06-09 00:15:48:142 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 00:15:48:157 1480 8d8 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 00:15:48:157 1480 8d8 Setup * IsUpdateRequired = No
2009-06-09 00:15:50:547 1480 8d8 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-06-09 00:15:50:547 1480 8d8 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://172.16.1.21/ClientWebService/client.asmx
2009-06-09 00:15:50:765 1480 8d8 PT WARNING: Cached cookie has expired or
new PID is available
2009-06-09 00:15:50:765 1480 8d8 PT Initializing simple targeting cookie,
clientId = 1f8fa433-23ee-4a74-8cae-d06c54c93a1f, target group = Clients, DNS
name = payroll3.cepep.local
2009-06-09 00:15:50:765 1480 8d8 PT Server URL =
http://172.16.1.21/SimpleAuthWebService/SimpleAuth.asmx
2009-06-09 00:15:56:403 1480 8d8 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2009-06-09 00:15:56:403 1480 8d8 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://172.16.1.21/ClientWebService/client.asmx
2009-06-09 00:15:58:621 1480 8d8 Agent * Found 0 updates and 50 categories
in search; evaluated appl. rules of 703 out of 889 deployed entities
2009-06-09 00:15:58:637 1480 8d8 Agent *********
2009-06-09 00:15:58:637 1480 8d8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-06-09 00:15:58:637 1480 8d8 Agent *************
2009-06-09 00:15:58:637 1480 988 AU >>## RESUMED ## AU: Search for updates
[CallId = {35111FD0-4EA3-43A5-B5AF-8EEAE7C80FE9}]
2009-06-09 00:15:58:637 1480 988 AU # 0 updates detected
2009-06-09 00:15:58:637 1480 988 AU #########
2009-06-09 00:15:58:637 1480 988 AU ## END ## AU: Search for updates
[CallId = {35111FD0-4EA3-43A5-B5AF-8EEAE7C80FE9}]
2009-06-09 00:15:58:637 1480 988 AU #############
2009-06-09 00:15:58:637 1480 988 AU AU setting next detection timeout to
2009-06-09 20:58:14
2009-06-09 00:15:58:637 1480 988 AU Setting AU scheduled install time to
2009-06-09 04:00:00
2009-06-09 00:16:03:634 1480 8d8 Report REPORT EVENT:
{2319AF65-EB4C-4F19-9336-A111DE3D142D} 2009-06-09
00:15:58:637-0300 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2009-06-09 00:16:03:634 1480 8d8 Report REPORT EVENT:
{6EFC0F53-2F66-47D1-9A8A-0F71BB563033} 2009-06-09
00:15:58:637-0300 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2009-06-09 05:47:11:500 1480 2f0 AU Forced install timer expired for
scheduled install
2009-06-09 05:47:11:500 1480 2f0 AU UpdateDownloadProperties: 0 download(s)
are still in progress.
2009-06-09 05:47:11:546 1480 2f0 AU Setting AU scheduled install time to
2009-06-10 04:00:00
2009-06-09 05:47:16:203 1480 bc8 PT WARNING: Cached cookie has expired or
new PID is available
2009-06-09 05:47:16:203 1480 bc8 PT Initializing simple targeting cookie,
clientId = 1f8fa433-23ee-4a74-8cae-d06c54c93a1f, target group = Clients, DNS
name = payroll3.cepep.local
2009-06-09 05:47:16:203 1480 bc8 PT Server URL =
http://172.16.1.21/SimpleAuthWebService/SimpleAuth.asmx
2009-06-09 05:47:19:484 1480 bc8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <isa-server.cepep.local:8080> Bypass List used :
<(null)> Auth Schemes used : <>
2009-06-09 05:47:19:484 1480 bc8 PT + Last proxy send request failed with
hr = 0x80072EE7, HTTP status code = 0
2009-06-09 05:47:19:484 1480 bc8 PT + Caller provided proxy = No
2009-06-09 05:47:19:484 1480 bc8 PT + Proxy list used =
isa-server.cepep.local:8080
2009-06-09 05:47:19:484 1480 bc8 PT + Bypass list used = <NULL>
2009-06-09 05:47:19:484 1480 bc8 PT + Caller provided credentials = No
2009-06-09 05:47:19:484 1480 bc8 PT + Impersonate flags = 0
2009-06-09 05:47:19:484 1480 bc8 PT + Possible authorization schemes used =
2009-06-09 05:47:19:484 1480 bc8 PT WARNING: GetAuthorizationCookie failure,
error = 0x8024402C, soap client error = 5, soap error code = 0, HTTP status
code = 200
2009-06-09 05:47:19:484 1480 bc8 PT WARNING: Failed to initialize Simple
Targeting Cookie: 0x8024402c
2009-06-09 05:47:19:484 1480 bc8 PT WARNING: PopulateAuthCookies failed:
0x8024402c
2009-06-09 05:47:19:484 1480 bc8 PT WARNING: RefreshCookie failed: 0x8024402c
2009-06-09 05:47:19:484 1480 bc8 PT WARNING: RefreshPTState failed: 0x8024402c
2009-06-09 05:47:19:484 1480 bc8 PT WARNING: PTError: 0x8024402c
2009-06-09 05:47:19:484 1480 bc8 Report WARNING: Reporter failed to upload
events with hr = 8024402c.
2009-06-09 07:42:25:109 1480 fa4 PT WARNING: Cached cookie has expired or
new PID is available
2009-06-09 07:42:25:109 1480 fa4 PT Initializing simple targeting cookie,
clientId = 1f8fa433-23ee-4a74-8cae-d06c54c93a1f, target group = Clients, DNS
name = payroll3.cepep.local
2009-06-09 07:42:25:109 1480 fa4 PT Server URL =
http://172.16.1.21/SimpleAuthWebService/SimpleAuth.asmx
2009-06-09 07:42:34:307 1480 fa4 Report Uploading 2 events using cached
cookie, reporting URL =
http://172.16.1.21/ReportingWebServi...ebService.asmx
2009-06-09 07:42:34:322 1480 fa4 Report Reporter successfully uploaded 2
events.
2009-06-09 07:45:16:678 1480 2f0 AU AU received policy change subscription
event
2009-06-09 07:45:16:678 1480 2f0 AU AU Options changed from policy.
2009-06-09 07:45:16:678 1480 2f0 AU ########### AU: Policy change processed
###########
2009-06-09 07:45:16:678 1480 2f0 AU # Policy changed, AU refresh required
= No
2009-06-09 07:45:16:678 1480 2f0 AU # WSUS server: http://172.16.1.21
2009-06-09 07:45:16:678 1480 2f0 AU # Detection frequency: 22
2009-06-09 07:45:16:678 1480 2f0 AU # Target group: Clients
2009-06-09 07:45:16:678 1480 2f0 AU # Approval type: Scheduled (Policy)
2009-06-09 07:45:16:694 1480 2f0 AU # Scheduled install day/time: Every
day at 1:00
2009-06-09 07:45:16:694 1480 2f0 AU # Auto-install minor updates: Yes
(Policy)
2009-06-09 07:45:16:694 1480 2f0 AU AU settings changed through Policy.
2009-06-09 07:45:16:694 1480 2f0 AU ElevateNonAdmins policy changed
2009-06-09 07:45:16:709 1480 2f0 AU Setting AU scheduled install time to
2009-06-10 04:00:00
2009-06-09 17:58:14:721 1480 2f0 AU #############
2009-06-09 17:58:14:721 1480 2f0 AU ## START ## AU: Search for updates
2009-06-09 17:58:14:721 1480 2f0 AU #########
2009-06-09 17:58:14:721 1480 2f0 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {9820F162-2554-4DD4-90E5-8105EA9D285E}]
2009-06-09 17:58:14:721 1480 47c Agent *************
2009-06-09 17:58:14:721 1480 47c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-06-09 17:58:14:721 1480 47c Agent *********
2009-06-09 17:58:14:721 1480 47c Agent * Online = Yes; Ignore download
priority = No
2009-06-09 17:58:14:721 1480 47c Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-06-09 17:58:14:721 1480 47c Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-06-09 17:58:14:721 1480 47c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2009-06-09 17:58:14:737 1480 47c Misc Microsoft signed: Yes
2009-06-09 17:58:14:862 1480 47c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2009-06-09 17:58:14:862 1480 47c Misc Microsoft signed: Yes
2009-06-09 17:58:14:877 1480 47c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab:
2009-06-09 17:58:14:877 1480 47c Misc Microsoft signed: Yes
2009-06-09 17:58:14:877 1480 47c Setup *********** Setup: Checking whether
self-update is required ***********
2009-06-09 17:58:14:877 1480 47c Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
2009-06-09 17:58:14:877 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.374, required version
= 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.374, required version
= 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.374, required
version = 7.0.6000.374
2009-06-09 17:58:14:908 1480 47c Setup * IsUpdateRequired = No
2009-06-09 17:58:17:439 1480 47c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-06-09 17:58:17:439 1480 47c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://172.16.1.21/ClientWebService/client.asmx
2009-06-09 17:58:17:549 1480 47c PT WARNING: Cached cookie has expired or
new PID is available
2009-06-09 17:58:17:549 1480 47c PT Initializing simple targeting cookie,
clientId = 1f8fa433-23ee-4a74-8cae-d06c54c93a1f, target group = Clients, DNS
name = payroll3.cepep.local
2009-06-09 17:58:17:549 1480 47c PT Server URL =
http://172.16.1.21/SimpleAuthWebService/SimpleAuth.asmx
2009-06-09 17:58:25:095 1480 47c PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2009-06-09 17:58:25:095 1480 47c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://172.16.1.21/ClientWebService/client.asmx
2009-06-09 17:58:26:563 1480 47c Agent * Found 0 updates and 50 categories
in search; evaluated appl. rules of 706 out of 889 deployed entities
2009-06-09 17:58:26:610 1480 47c Agent *********
2009-06-09 17:58:26:610 1480 47c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-06-09 17:58:26:610 1480 47c Agent *************
2009-06-09 17:58:26:610 1480 d10 AU >>## RESUMED ## AU: Search for updates
[CallId = {9820F162-2554-4DD4-90E5-8105EA9D285E}]
2009-06-09 17:58:26:610 1480 d10 AU # 0 updates detected
2009-06-09 17:58:26:610 1480 d10 AU #########
2009-06-09 17:58:26:610 1480 d10 AU ## END ## AU: Search for updates
[CallId = {9820F162-2554-4DD4-90E5-8105EA9D285E}]
2009-06-09 17:58:26:610 1480 d10 AU #############
2009-06-09 17:58:26:610 1480 d10 AU AU setting next detection timeout to
2009-06-10 15:22:43
2009-06-09 17:58:26:610 1480 d10 AU Setting AU scheduled install time to
2009-06-10 04:00:00
2009-06-09 17:58:31:610 1480 47c Report REPORT EVENT:
{9E68BB1B-CB19-415F-9884-9AFE6F60CF4D} 2009-06-09
17:58:26:610-0300 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2009-06-09 17:58:31:610 1480 47c Report REPORT EVENT:
{E8DED2B8-29EA-47A0-9890-6D9102EF1104} 2009-06-09
17:58:26:610-0300 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2009-06-09 18:02:48:674 1480 47c Report Uploading 2 events using cached
cookie, reporting URL =
http://172.16.1.21/ReportingWebServi...ebService.asmx
2009-06-09 18:02:48:689 1480 47c Report Reporter successfully uploaded 2
events.
2009-06-10 05:57:13:500 1480 2f0 AU Forced install timer expired for
scheduled install
2009-06-10 05:57:13:500 1480 2f0 AU UpdateDownloadProperties: 0 download(s)
are still in progress.
2009-06-10 05:57:13:500 1480 2f0 AU Setting AU scheduled install time to
2009-06-11 04:00:00
2009-06-10 08:13:56:293 1480 2f0 AU AU received policy change subscription
event

"Kahlil Isaac" <> wrote in message
news:94A15EE2-7932-4F78-A333-...

> Ok so i made the changes to the GP. still the clients won't download
> updates
> although they are approved. here is part of the client log

Okay.. so let's talk about a couple of things....

One, I'm sure I noted this before, but if not I'm noting it now.

The WSUS Server really needs to be upgraded to Service Pack 1!


> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
> 2009-06-09 00:15:47:970 1480 8d8 Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.374, required
> version
> = 7.0.6000.374

This client version tells me that the WSUS Server is not at SP1.


> 2009-06-09 00:15:58:621 1480 8d8 Agent * Found 0 updates and 50
> categories
> in search; evaluated appl. rules of 703 out of 889 deployed entities

Second, the client is finding *zero* updates to detect/download. This could
be for a number of reasons, but if that's not what is expected, you might
want to verify the approvals on the WSUS Server. Since the original issue is
"clients not receiving updates", the fact that no updates are available to
the client could be a significant point of this issue.

> 2009-06-09 05:47:16:203 1480 bc8 PT Server URL =
> http://172.16.1.21/SimpleAuthWebService/SimpleAuth.asmx
> 2009-06-09 05:47:19:484 1480 bc8 Misc WARNING: SendRequest failed with hr
> =
> 80072ee7. Proxy List used: <isa-server.cepep.local:8080> Bypass List used
> :
> <(null)> Auth Schemes used : <>

Here you got an 0x80072ee7 (NAME NOT RESOLVED) -- which is an interesting
response against a physical IP Address. This may reflect an issue in your
ISA Server, or may be a manifestation of how that traffic is being routed
through port 8080 on the proxy server.

Possibly a more significant question is whether this client-to-server
traffic should even be going through the ISA Server!?


> 2009-06-09 05:47:19:484 1480 bc8 PT WARNING: GetAuthorizationCookie
> failure,
> error = 0x8024402C, soap client error = 5, soap error code = 0, HTTP
> status
> code = 200

Then, you also get this 0x8024402c error...

0x8024402C
WU_E_PT_WINHTTP_NAME_NOT_RESOLVED
ERROR_WINHTTP_NAME_NOT_RESOLVED - the proxy server or target server
name cannot be resolved.



And that gets me thinking. maybe the earlier '2ee7' error is complaining
about the IP Address, but about the hostname configured as the proxy server.

Perhaps this hostname: isa-server.cepep.local is not resolvable?


--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin