Clients reports but do not update

Hi!
My problem is that our WSUS server says, correctly, that there are several
updates that are approved but not installed yet on the clients, but the
clients clearly logs that they do not find any new updates (see log file
below).

One test client installed 2 updates once, but nothing after that. The 3
other test clients have not installed anything. All clients report which
updates that are needed. I would appreciate any help very much. We are in
northeastern Cambodia, with limited internet connection and are very
dependent on the WSUS server to work in order to be able to updates all
clients.

- WSUS is installed on a PC running Windows Server 2003 Enterprise Edition
- The clients use Windows XP Pro SP2

This is a log from the last update cycle for one of the clients
(WindowsUpdate.log)
--------------------------------------------------------------------------------------
2007-09-18 17:40:18:576 1456 8a0 AU Triggering AU detection through
DetectNow API
2007-09-18 17:40:18:576 1456 8a0 AU Triggering Online detection
(non-interactive)
2007-09-18 17:40:18:576 1456 b38 AU #############
2007-09-18 17:40:18:576 1456 b38 AU ## START ## AU: Search for updates
2007-09-18 17:40:18:576 1456 b38 AU #########
2007-09-18 17:40:18:576 1456 b38 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {AFC9A0B5-2D78-414D-AC91-7EF162B22AC8}]
2007-09-18 17:40:18:576 1456 9a8 Agent *************
2007-09-18 17:40:18:576 1456 9a8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-09-18 17:40:18:576 1456 9a8 Agent *********
2007-09-18 17:40:18:576 1456 9a8 Agent * Online = Yes; Ignore download
priority = No
2007-09-18 17:40:18:576 1456 9a8 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2007-09-18 17:40:18:576 1456 9a8 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2007-09-18 17:40:18:576 1456 9a8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2007-09-18 17:40:18:596 1456 9a8 Misc Microsoft signed: Yes
2007-09-18 17:40:53:245 1456 9a8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2007-09-18 17:40:53:265 1456 9a8 Misc Microsoft signed: Yes
2007-09-18 17:40:53:315 1456 9a8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab:
2007-09-18 17:40:53:335 1456 9a8 Misc Microsoft signed: Yes
2007-09-18 17:40:53:356 1456 9a8 Setup *********** Setup: Checking whether
self-update is required ***********
2007-09-18 17:40:53:356 1456 9a8 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
= 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.0.6000.381\wuapi.dll:
target version = 7.0.6000.381, required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.0.6000.381\wuapi.dll.mui:
target version = 7.0.6000.381, required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.0.6000.381\MUI\041d\wuapi. dll.mui:
target version = 7.0.6000.381, required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.0.6000.381\MUI\0c0a\wuapi. dll.mui:
target version = 7.0.6000.381, required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\MUI\FALLBACK\041d\wuaucpl.cpl.mui: target version = 7.0.6000.381,
required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\MUI\FALLBACK\0c0a\wuaucpl.cpl.mui: target version = 7.0.6000.381,
required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\MUI\FALLBACK\041d\wuaueng.dll.mui: target version = 7.0.6000.381,
required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\MUI\FALLBACK\0c0a\wuaueng.dll.mui: target version = 7.0.6000.381,
required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\MUI\FALLBACK\041d\wucltui.dll.mui: target version = 7.0.6000.381,
required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\MUI\FALLBACK\0c0a\wucltui.dll.mui: target version = 7.0.6000.381,
required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\7.0.6000.381\wups.dll:
target version = 7.0.6000.381, required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wups2.dll\7.0.6000.381\wups2.dll:
target version = 7.0.6000.381, required version = 7.0.6000.374
2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2007-09-18 17:40:53:376 1456 9a8 Setup * IsUpdateRequired = No
2007-09-18 17:41:01:235 1456 9a8 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2007-09-18 17:41:01:235 1456 9a8 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://Server-PC-D-2/ClientWebService/client.asmx
2007-09-18 17:41:01:365 1456 9a8 PT WARNING: Cached cookie has expired or
new PID is available
2007-09-18 17:41:01:375 1456 9a8 PT Initializing simple targeting cookie,
clientId = fd589e88-edc8-4524-b401-5d6a53e65913, target group = , DNS name =
jeremiamorling.rtk2.icc.org.kh
2007-09-18 17:41:01:375 1456 9a8 PT Server URL =
http://Server-PC-D-2/SimpleAuthWebSe...impleAuth.asmx
2007-09-18 17:42:11:495 1456 9a8 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2007-09-18 17:42:11:495 1456 9a8 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://Server-PC-D-2/ClientWebService/client.asmx
2007-09-18 17:42:30:527 1456 9a8 Agent * Found 0 updates and 37 categories
in search; evaluated appl. rules of 1058 out of 1389 deployed entities
2007-09-18 17:42:30:627 1456 9a8 Agent *********
2007-09-18 17:42:30:627 1456 9a8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-09-18 17:42:30:627 1456 9a8 Agent *************
2007-09-18 17:42:30:637 1456 a74 AU >>## RESUMED ## AU: Search for updates
[CallId = {AFC9A0B5-2D78-414D-AC91-7EF162B22AC8}]
2007-09-18 17:42:30:637 1456 a74 AU # 0 updates detected
2007-09-18 17:42:30:637 1456 a74 AU #########
2007-09-18 17:42:30:637 1456 a74 AU ## END ## AU: Search for updates
[CallId = {AFC9A0B5-2D78-414D-AC91-7EF162B22AC8}]
2007-09-18 17:42:30:637 1456 a74 AU #############
2007-09-18 17:42:30:637 1456 a74 AU AU setting next detection timeout to
2007-09-19 06:20:32
2007-09-18 17:42:35:623 1456 9a8 Report REPORT EVENT:
{868572D4-E498-46DE-A235-0497EFB2C8F6} 2007-09-18
17:42:30:617+0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2007-09-18 17:42:35:623 1456 9a8 Report REPORT EVENT:
{9C5ED8B5-7A52-486D-8933-EBF011CDD3E2} 2007-09-18
17:42:30:627+0700 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
--------------------------------------------------------------------------------------

This is the client diagnostic tool log:
--------------------------------------------------------------------------------------
WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 7.0.6000.381. . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 3 : Notify Prior to Install. . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://Server-PC-D-2
WUStatusServer = http://Server-PC-D-2
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
--------------------------------------------------------------------------------------

"shogyn" <> wrote in message
news:8E94FBA4-E606-45C7-9343-...
| Hi!
| My problem is that our WSUS server says, correctly, that there are several
| updates that are approved but not installed yet on the clients, but the
| clients clearly logs that they do not find any new updates (see log file
| below).
|
| One test client installed 2 updates once, but nothing after that. The 3
| other test clients have not installed anything. All clients report which
| updates that are needed. I would appreciate any help very much. We are in
| northeastern Cambodia, with limited internet connection and are very
| dependent on the WSUS server to work in order to be able to updates all
| clients.
|
| - WSUS is installed on a PC running Windows Server 2003 Enterprise Edition
| - The clients use Windows XP Pro SP2
|
| This is a log from the last update cycle for one of the clients
| (WindowsUpdate.log):
| --------------------------------------------------------------------------------------
| 2007-09-18 17:40:18:576 1456 8a0 AU Triggering AU detection through
| DetectNow API
| 2007-09-18 17:40:18:576 1456 8a0 AU Triggering Online detection
| (non-interactive)
| 2007-09-18 17:40:18:576 1456 b38 AU #############
| 2007-09-18 17:40:18:576 1456 b38 AU ## START ## AU: Search for updates
| 2007-09-18 17:40:18:576 1456 b38 AU #########
| 2007-09-18 17:40:18:576 1456 b38 AU <<## SUBMITTED ## AU: Search for updates
| [CallId = {AFC9A0B5-2D78-414D-AC91-7EF162B22AC8}]
| 2007-09-18 17:40:18:576 1456 9a8 Agent *************
| 2007-09-18 17:40:18:576 1456 9a8 Agent ** START ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2007-09-18 17:40:18:576 1456 9a8 Agent *********
| 2007-09-18 17:40:18:576 1456 9a8 Agent * Online = Yes; Ignore download
| priority = No
| 2007-09-18 17:40:18:576 1456 9a8 Agent * Criteria = "IsHidden=0 and
| IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
| IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
| IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
| DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
| IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
| IsAssigned=1 and RebootRequired=1"
| 2007-09-18 17:40:18:576 1456 9a8 Agent * ServiceID =
| {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
| 2007-09-18 17:40:18:576 1456 9a8 Misc Validating signature for
| C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
| 2007-09-18 17:40:18:596 1456 9a8 Misc Microsoft signed: Yes
| 2007-09-18 17:40:53:245 1456 9a8 Misc Validating signature for
| C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
| 2007-09-18 17:40:53:265 1456 9a8 Misc Microsoft signed: Yes
| 2007-09-18 17:40:53:315 1456 9a8 Misc Validating signature for
| C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab:
| 2007-09-18 17:40:53:335 1456 9a8 Misc Microsoft signed: Yes
| 2007-09-18 17:40:53:356 1456 9a8 Setup *********** Setup: Checking whether
| self-update is required ***********
| 2007-09-18 17:40:53:356 1456 9a8 Setup * Inf file:
| C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
| = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.0.6000.381\wuapi.dll:
| target version = 7.0.6000.381, required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.0.6000.381\wuapi.dll.mui:
| target version = 7.0.6000.381, required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.0.6000.381\MUI\041d\wuapi. dll.mui:
| target version = 7.0.6000.381, required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.0.6000.381\MUI\0c0a\wuapi. dll.mui:
| target version = 7.0.6000.381, required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
| version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
| version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
| version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\MUI\FALLBACK\041d\wuaucpl.cpl.mui: target version = 7.0.6000.381,
| required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\MUI\FALLBACK\0c0a\wuaucpl.cpl.mui: target version = 7.0.6000.381,
| required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
| version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
| version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\MUI\FALLBACK\041d\wuaueng.dll.mui: target version = 7.0.6000.381,
| required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\MUI\FALLBACK\0c0a\wuaueng.dll.mui: target version = 7.0.6000.381,
| required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
| version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
| version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\MUI\FALLBACK\041d\wucltui.dll.mui: target version = 7.0.6000.381,
| required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\MUI\FALLBACK\0c0a\wucltui.dll.mui: target version = 7.0.6000.381,
| required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\7.0.6000.381\wups.dll:
| target version = 7.0.6000.381, required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wups2.dll\7.0.6000.381\wups2.dll:
| target version = 7.0.6000.381, required version = 7.0.6000.374
| 2007-09-18 17:40:53:366 1456 9a8 Setup Update NOT required for
| C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required
| version = 7.0.6000.374
| 2007-09-18 17:40:53:376 1456 9a8 Setup * IsUpdateRequired = No
| 2007-09-18 17:41:01:235 1456 9a8 PT +++++++++++ PT: Synchronizing server
| updates +++++++++++
| 2007-09-18 17:41:01:235 1456 9a8 PT + ServiceId =
| {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
| http://Server-PC-D-2/ClientWebService/client.asmx
| 2007-09-18 17:41:01:365 1456 9a8 PT WARNING: Cached cookie has expired or
| new PID is available
| 2007-09-18 17:41:01:375 1456 9a8 PT Initializing simple targeting cookie,
| clientId = fd589e88-edc8-4524-b401-5d6a53e65913, target group = , DNS name =
| jeremiamorling.rtk2.icc.org.kh
| 2007-09-18 17:41:01:375 1456 9a8 PT Server URL =
| http://Server-PC-D-2/SimpleAuthWebSe...impleAuth.asmx
| 2007-09-18 17:42:11:495 1456 9a8 PT +++++++++++ PT: Synchronizing extended
| update info +++++++++++
| 2007-09-18 17:42:11:495 1456 9a8 PT + ServiceId =
| {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
| http://Server-PC-D-2/ClientWebService/client.asmx
| 2007-09-18 17:42:30:527 1456 9a8 Agent * Found 0 updates and 37 categories
| in search; evaluated appl. rules of 1058 out of 1389 deployed entities
| 2007-09-18 17:42:30:627 1456 9a8 Agent *********
| 2007-09-18 17:42:30:627 1456 9a8 Agent ** END ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2007-09-18 17:42:30:627 1456 9a8 Agent *************
| 2007-09-18 17:42:30:637 1456 a74 AU >>## RESUMED ## AU: Search for updates
| [CallId = {AFC9A0B5-2D78-414D-AC91-7EF162B22AC8}]
| 2007-09-18 17:42:30:637 1456 a74 AU # 0 updates detected
| 2007-09-18 17:42:30:637 1456 a74 AU #########
| 2007-09-18 17:42:30:637 1456 a74 AU ## END ## AU: Search for updates
| [CallId = {AFC9A0B5-2D78-414D-AC91-7EF162B22AC8}]
| 2007-09-18 17:42:30:637 1456 a74 AU #############
| 2007-09-18 17:42:30:637 1456 a74 AU AU setting next detection timeout to
| 2007-09-19 06:20:32
| 2007-09-18 17:42:35:623 1456 9a8 Report REPORT EVENT:
| {868572D4-E498-46DE-A235-0497EFB2C8F6} 2007-09-18
| 17:42:30:617+0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates
Success Software
| Synchronization Windows Update Client successfully detected 0 updates.
| 2007-09-18 17:42:35:623 1456 9a8 Report REPORT EVENT:
| {9C5ED8B5-7A52-486D-8933-EBF011CDD3E2} 2007-09-18
| 17:42:30:627+0700 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates
Success Pre-Deployment Check Reporting client status.
| --------------------------------------------------------------------------------------
|
| This is the client diagnostic tool log:
| --------------------------------------------------------------------------------------
| WSUS Client Diagnostics Tool
|
| Checking Machine State
| Checking for admin rights to run tool . . . . . . . . . PASS
| Automatic Updates Service is running. . . . . . . . . . PASS
| Background Intelligent Transfer Service is not running. PASS
| Wuaueng.dll version 7.0.6000.381. . . . . . . . . . . . PASS
| This version is WSUS 2.0
|
| Checking AU Settings
| AU Option is 3 : Notify Prior to Install. . . . . . . . PASS
| Option is from Policy settings
|
| Checking Proxy Configuration
| Checking for winhttp local machine Proxy settings . . . PASS
| Winhttp local machine access type
| <Direct Connection>
| Winhttp local machine Proxy. . . . . . . . . . NONE
| Winhttp local machine ProxyBypass. . . . . . . NONE
| Checking User IE Proxy settings . . . . . . . . . . . . PASS
| User IE Proxy. . . . . . . . . . . . . . . . . NONE
| User IE ProxyByPass. . . . . . . . . . . . . . NONE
| User IE AutoConfig URL Proxy . . . . . . . . . NONE
| User IE AutoDetect
| AutoDetect not in use
|
| Checking Connection to WSUS/SUS Server
| WUServer = http://Server-PC-D-2
| WUStatusServer = http://Server-PC-D-2
| UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
| --------------------------------------------------------------------------------------



Hi there,
Perhaps try the WSUS Newsgroup
http://www.microsoft.com/technet/com...pdate_services

news://msnews.microsoft.com/microsof...pdate_services
(OE client)

xposted for your convenience.


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.

> "shogyn" <> wrote in message
> news:8E94FBA4-E606-45C7-9343-...

> | My problem is that our WSUS server says, correctly, that there are several
> | updates that are approved but not installed yet on the clients, but the
> | clients clearly logs that they do not find any new updates (see log file
> | below).

Have you checked that the update files have been downloaded?

If the clients are running non-US versions of Windows, are the correct
language(s) enabled in WSUS?

Are the updates enabled for all computers, or just specific groups?

Harry.

Thank you very much for your reply.

- No, I have not checked if the update files has been downloaded. How do I
check that? Thought I do not think that they have been downloaded because I
have not seent the yellow tray icon saying that updates are beeing
downloaded, not even for a second.

- It is US versions of windows.

- All updates are approved for all computers. I do not use WSUS to be able
to test the updates first. I use it to spare our 128 kbps internet connection.

I am now downloading all windowsupdates for the server directly from the
internet to see if it would help. It seems to be something wrong with the
server, because it does not work for any client.

There are 2 more bits of information to take into account:

1. So far there has been very difficult to get licenses for software here in
Cambodia, so we have only used pirated software. We have now bought licensed
versions of windows for all our computers, and they will be installed this
weekend. This means though, that the test server I use have a pirated version
of Windows Server 2003. I do not know if that could be a couse to my problem.
In that case, the problem will be solved this weekend.

2. This is the first time I do this, so there is a possibility that I did
the wrong settings in the Group Policy. These are my current settings:

- Do not display 'Install Updates and Shut Down' option in Shut Down Windows
dialog box: Not configured
- Do not adjust default option to 'Install Updates and Shut Down' in Shut
Down Windows dialog box: Not configured
- Configure Automatic Upates: Enabled
Configuare Automatic Updating: 3 - Auto download and notify for install
- Specify intranet Microsoft update service location: Enabled
Set the intranet update service for detecting updates: http://Server-PC-D-2
Set the intranet statistics server: http://Server-PC-D-2
- Enable Client side targeting: Disabled
- Reschedule Automatic Updates scheduled installations: Enabled
Wait after system startup (minutes): 2
No auto-restart for scheduled Automatic Updates installations: Enabled
- Automatic Updates detection frequency: Not configured
- Allow Automatic Updates immediate installation: Enabled
- Delay Restart for scheduled installations: Not configured
- Re-prompt for restart with scheduled installations: Not configured
- Allow non-administrators to receive update notifications: Enabled
- Enable recommende4d updates via Automatic Udates: Enabled
- Enabling Windows Updates Power Management to automatically wake up the
system to install scheduled updates: Not configured
- Allow signed content from intranet Microsoft update service location:
Enabled

Thanks again!
---------------------------------
Jeremia Mörling
RIDE IT Advisor
International Cooperation Cambodia

"Harry Johnston" wrote:

> > "shogyn" <> wrote in message
> > news:8E94FBA4-E606-45C7-9343-...
>
> > | My problem is that our WSUS server says, correctly, that there are several
> > | updates that are approved but not installed yet on the clients, but the
> > | clients clearly logs that they do not find any new updates (see log file
> > | below).
>
> Have you checked that the update files have been downloaded?
>
> If the clients are running non-US versions of Windows, are the correct
> language(s) enabled in WSUS?
>
> Are the updates enabled for all computers, or just specific groups?
>
> Harry.
>

shogyn wrote:

> - No, I have not checked if the update files has been downloaded. How do I
> check that? Thought I do not think that they have been downloaded because I
> have not seent the yellow tray icon saying that updates are beeing
> downloaded, not even for a second.

I meant to ask if they had been downloaded on the server, not on the clients.
In the update services console, in the updates view, the File Status column will
show an icon, hovering the mouse over the icon will say "Ready for installation"
or "Ready for installation (files not downloaded)".

Or you can look under "Download status" on the front page of the update services
console, it will show how many updates are still missing files.

> - All updates are approved for all computers. I do not use WSUS to be able
> to test the updates first. I use it to spare our 128 kbps internet connection.

In order to conserve your internet connection, it would be best to only approve
updates you actually need.

Harry.

Thank you for having patiense with me.

The file status shows that "The update is downloading" and the download
status shows that I have about 12 GB left to download. The test environment
is not connected to the rest of the network (and therefore not connected to
the internet either).

I thought the files downloaded during synchronization, which would mean that
the files were finished downloading when a synchronization succeded. The file
status did not show when opening an update to view the report for it and I
did not think about the possibility to add additional columns to the console
view. So I guess a successfull synchronization only means that WSUS has
downloaded all the information about the updates, not the updates themselves.

The solution was as easy as I thought and I am very greatful for you help!

Best regards, Jeremia

"Harry Johnston" wrote:

> shogyn wrote:
>
> > - No, I have not checked if the update files has been downloaded. How do I
> > check that? Thought I do not think that they have been downloaded because I
> > have not seent the yellow tray icon saying that updates are beeing
> > downloaded, not even for a second.
>
> I meant to ask if they had been downloaded on the server, not on the clients.
> In the update services console, in the updates view, the File Status column will
> show an icon, hovering the mouse over the icon will say "Ready for installation"
> or "Ready for installation (files not downloaded)".
>
> Or you can look under "Download status" on the front page of the update services
> console, it will show how many updates are still missing files.
>
> > - All updates are approved for all computers. I do not use WSUS to be able
> > to test the updates first. I use it to spare our 128 kbps internet connection.
>
> In order to conserve your internet connection, it would be best to only approve
> updates you actually need.
>
> Harry.
>

shogyn wrote:

> So I guess a successfull synchronization only means that WSUS has
> downloaded all the information about the updates, not the updates themselves.

Yep. The updates are only downloaded once you approve them.

Harry.