tikitat wrote:
> I have tried downloading this update several times. I have tried all of
> the
> trouble shooting suggestions. I still can't get the update to download.
> Does
> anyone have a resolution for this problem?
ROSES wrote:
> SOLUTION TO CODE 646?
*grin* It generally affects those whose CAPS lock key is stuck. *grin*
Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.
The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.
What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.
32 or 64-bit?
What have you tried out of the multitude of solutions out there? Try to be
specific - strangely most here are not standing physically behind you or
reading your mind, as bizarre as that may seem. ;-)
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html