"el" <> wrote in message
news:325E9005-0EEC-4A31-9CB1-...
> I already brought it back to factory settings and you can still not
> install it.
"it"? There is nowhere in here any context quoted to know what you are
having trouble with. There is some implication that "it" is an update but
*which* one?...
3/19/2008 9:19 AM PST
http://www.microsoft.com/communities...8-12db2e10fd99
<quote>
I am trying install the update for Windows Vista KB929777
</quote>
http://support.microsoft.com/kb/929777
<quote>
To resolve this problem, obtain the latest service pack for Windows Vista.
</quote>
Have you done that? This update is so old that perhaps by now "the latest
service pack" will also include the update so then you wouldn't have any
trouble installing it because it wouldn't be offered to you. ; )
HTH
Robert Aldwinckle
---
>
> "markdale" wrote:
>
>> Hi
>>
>> I have the same problem and it's driving me crazy. I have tried both
>> Dell
>> support and Microsoft support and I am getting nowhere other than having
>> to
>> take my new laptop back to a factory image which means having to back up
>> everything and install all software again apart what came from the
>> factory.
>> This is nuts. If anyone has an answer or how we can escalate this it
>> would
>> be appreciated.
>>
>> "MOYLER" wrote:
>>
>> > Hello everyone - I can definitely add a resounding YES to this issue -
>> > my
>> > poor brand new DELL has been trying to download this update since I got
>> > the
>> > new machine in January - thus, it has failed on numerous attempts, with
>> > the
>> > same error codes. I am going to look into the attempts to fix it as
>> > I've
>> > been reading on this post for a while now, and thanks for the comedy
>> > 'MOWGREEN' - the Apple comment was priceless!
>> >
>> > But seriously, if anyone discovers if this da-- update is truly
>> > essential,
>> > and/or it isn't, I will have it hidden, as this is pretty
>> > baffling...thanks.
>> >
>> > "Adagio" wrote:
>> >
>> > > This looks like a Microsoft problem to me. A lot of people are having
>> > > the
>> > > exact same problem. Anyone agree?