Dell supplies Vista through an agreement with MS. Therefore, Dell *must*
support Vista. Contact them again and do not allow them to ignore this
issue. Ask to speak to someone higher up than the tech you first get.
AFAIK, Dell's warranty includes on site support if their initial online
diagnosis fails to resolve Operating System issues.
If they refuse to honor their end of the deal, request a refund and
return the system to Dell.
MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
Kitty wrote:
> I am running Windows Vista Home Premuim 32-bit SP-1. I am receiving the
> following error when trying to update through windows update...
> "Windows could not search for update...Errors found: Code 80070005. Windows
> update encountered an unknown error." I tried ALL of the fixes listed in ALL
> of these posts. The latest was to reinstall the Windows Update Client. I
> received this error message..."Windows Update Agent Installer encountered
> unrecoverable error". I have tried shutting down windows firewall, shutting
> down all firewalls, spyware, etc, along with a lot of other "fixes". NOTHING
> WORKS!!! I contacted Dell and they put me through scandisk and a thorough
> Virus Scan, when nothing worked they said they would open a case and get
> back to me. My PC is brand new. Had it for 1 1/2 months. The "free"
> numbers for Microsoft do not pertian to computers with Windows Vista
> preinstalled. They advised me that I could pay $59.00 each issue. I already
> had to reinstall the operating system 2 weeks after buying the PC and don't
> want to have to do it again. Does anyone actually have a solution for this?
> PLEASE HELP...
>
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