I was able to correct the problem I had. I was running Norton Internet
Security 2007 that came with my new computer. I installed another Internet
Security Suite from Bsafe that includes a content filter that I have been
using on my old computer. I updated the Norton Internet Security Suite to
the new version and I uninstalled the Bsafe security suite becasue I noticed
on their website they said their security suite is not 100% compatible with
Vista yet. I am now able to get updates for Norton as well as Windows.
There must have been a conflict by using both security suites at the same
time.
This may not be the same problem you are having but wanted to post what
helped correct the problem I was having.
"PCAssistNW" wrote:
> Hello,
>
> I too am experiencing the same error. I have tried everything in the MS KB
> article with no resolution. Windows Defender also is not updatable.
>
> I was able to manually download some Windows VISTA patches and fixes from the
> microsoft download site, but none of these fixes have fixed this problem.
>
> JimR
>
>
> "Joey Archer" wrote:
>
> > Respectfully sir, I think you didn't read her question right. In Windows
> > Vista you do not go the Microsoft Update Web site to update windows. Windows
> > Update is handled by the Operating System. I've tried everything they
> > mentioned in the KB article you quoted (which is for Windows XP and earlier)
> > and it hasn't solved this problem for me either.
> >
> > I cannot update Windows Vista and always get the 80072F76 error. I also get
> > it when I try to download updates for Windows Defender.
> >
> > Any ideas? I appreciate the help. I do not have any of the programs they
> > have installed that they say could possibly cause a problem.
> >
> > Joey
> >
> > "TaurArian" wrote:
> >
> > > You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
> > > 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when you
> > > try to use the Windows Update Web site or the Microsoft Update Web site
> > > http://support.microsoft.com/?kbid=836941
> > >
> > > Make sure you haven’t got anything blocking Windows Update like Nortons,
> > > Zonealarm etc
> > > Also make sure you don’t have a Web Accelerator working in the background
> > > such as NetZerio, HiSpeed, Speedband etc.
> > >
> > > How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> > > Update Services installation issues
> > > http://support.microsoft.com/default...b;en-us;906602
> > >
> > >
> > >
> > > "Al Mena" wrote:
> > >
> > > > I have been trying to update by Laptop with MS Vista and an error messege
> > > > pops after searching reading Windows could not search for new updates with
> > > > Code 80072F76. The Get help feature does not have the code error explaining
> > > > neither @ the web.
> > > >
> > > > Any explaing and trobbleshooting workaround?
> > > > Alfredo
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