Folks, this is a problem caused by a recent windows update.
Please open a support call so they will fix this for everyone.
Until enough complain, they won't even admit it's their problem let alone
fix it.
Thanks,
Tom
"williameric" <> wrote in message
news:FEECF550-30FA-475C-9F79-...
>i have been trying to download and install series 9 codecs i can downoad ok
> but when i try to install it tells me the installer does not have the
> required privaliges has anyones else had this problem and can someone tell
> me
> please what the cause of the problem is and how do i fix it. i am running
> xp
> home edition with sp2
> --
> good xping and best regards
> williameric
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