Color printer only prints in black and white

::I have a HP4650 that is connected to a PC running Windows XP-SP3. I am
printing from a laptop running Windows Vista Business 64. I am using the
\"HP PCL5 Universal Print Driver\" (I have the same results if I use the
\"HP PCL6 Universal Print Driver\"). These are the drivers for Vista 64
from HP's website. The printer is connected to the Vista laptop as a
local printer, using a local port similar to '\\officedell\HP4650'
(file://\\officedell\HP4650). (If I don't use the local port approach,
printing is extremely slow... 3+ minutes to display the printer's
Properties dialog).::

::When I print from any program on the Vista laptop, even the Test Page
from Properties, the printing is in black and white (no color). When I
print from the computer that is connected directly to the printer, or
from any other computer on the network, the printout is in color. Note
that the color option **is** enabled in the printer's Properties on the
Vista computer. I have unloaded and reloaded the drivers repeatedly.::

Help!


--
sachelis

When you uninstalled, did you include Step 4?
http://www.coribright.com/windows/Article_One.htm

(written for XP but exactly the same procedure in Vista)

If you omitted it, all you did was reinstall the old drivers once more.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows


"sachelis" <> wrote in message
news:...
>
> ::I have a HP4650 that is connected to a PC running Windows XP-SP3. I am
> printing from a laptop running Windows Vista Business 64. I am using the
> \"HP PCL5 Universal Print Driver\" (I have the same results if I use the
> \"HP PCL6 Universal Print Driver\"). These are the drivers for Vista 64
> from HP's website. The printer is connected to the Vista laptop as a
> local printer, using a local port similar to '\\officedell\HP4650'
> (file://\\officedell\HP4650). (If I don't use the local port approach,
> printing is extremely slow... 3+ minutes to display the printer's
> Properties dialog).::
>
> ::When I print from any program on the Vista laptop, even the Test Page
> from Properties, the printing is in black and white (no color). When I
> print from the computer that is connected directly to the printer, or
> from any other computer on the network, the printout is in color. Note
> that the color option **is** enabled in the printer's Properties on the
> Vista computer. I have unloaded and reloaded the drivers repeatedly.::
>
> Help!
>
>
> --
> sachelis

Can you go into control panel-classic view-printers-select the printer by
left clicking on it then right click on it and select run as
administrator-properties and you will have to look around for the color and
grayscale or black & white options usually under printing preferences and
print quality and change it to color.

sachelis;1026567 Wrote:
> It turned out that I needed to use the "HP Universal Printing PS (v4.7)"
> print driver. Very frustrating, as HP had told me (and the site lists)
> the HP PCL print drivers for my OS, Vista Business 64. Go figure.


I tried that universal driver for my HP2840 networked printer, and it
will only print in B&W. I had to use the Windows 2800 series pritner,
but now it takes 5-10 minutes to print a page from a PDF document.


--
asg

asg;1040679 Wrote:
> > sachelis;1026567 Wrote:
> > It turned out that I needed to use the "HP Universal Printing PS (v4.7)"
> > print driver. Very frustrating, as HP had told me (and the site lists)
> > the HP PCL print drivers for my OS, Vista Business 64. Go figure.> >
>
>
> I tried that universal driver for my HP2840 networked printer, and it
> will only print in B&W. I had to use the Windows 2800 series pritner,
> but now it takes 5-10 minutes to print a page from a PDF document.

Are you on a network and if so, did you install it as a local printer?


--
sachelis

sachelis;1041127 Wrote:
> > asg;1040679 Wrote:
> > > > sachelis;1026567 Wrote:
> > > It turned out that I needed to use the "HP Universal Printing PS (v4.7)"
> > > print driver. Very frustrating, as HP had told me (and the site lists)
> > > the HP PCL print drivers for my OS, Vista Business 64. Go figure.> > > >
> >
> >
> > I tried that universal driver for my HP2840 networked printer, and
> > it will only print in B&W. I had to use the Windows 2800 series
> > pritner, but now it takes 5-10 minutes to print a page from a PDF
> > document.> >
>
> Are you on a network and if so, did you install it as a local
> printer?


I am on a home network and the printer was installed as a network
printer, not as a local printer.

I am not having any problems printing out of any other program, just
problems with adobe acrobat.


--
asg