What are the specifics of the fault information for that crash according to
the Problem Reports and Solutions Center control panel?
http://zachd.com/pss/pss.html#bucket
--
Speaking for myself only.
See
http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"jaff" <> wrote in message
news:...
>
> ::Hi Everyone:::
>
> ::I have read many of the posts on the \"Com Surrogate has stopped
> working\" error and I::
> ::am having the same error when opening folders containing .avi
> files.::
> ::I do not have Nero installed (I did have it installed a year ago or
> so)::
> ::I have updated Divx::
> ::I downloaded "InstalledCodec" program (the replacement for
> MMCompView) and disabled all Nero items on the list.::
>
> ::Is there any way to know which codec is causing a problem or narrow
> it down? Maybe from details of Com surrogate error? ::
>
> ::I thought the installed /modified date would be a hint but it shows
> no changes in past month and the problem is only days old. I would
> rather not disable DEP::
>
> ::Would appreciate any suggestions::
>
> ::Thanks::
>
> ::::::Jaff::
>
>
> --
> jaff