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Compatibility - Firewall vs. Latest automatic Windows Update

 
 
Flindell
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      07-10-2008
My Windows XP Home Edition (SP 3) was automatically updated on Wednesday 9th
July. Since the update, I have been unable to connect to the Internet while
my Firewall application, Zone Alarm free version has been active.

As a result, I am forced to turn of both Windows Firewall and my prefered
Zone Alarm Firewall in order to access to the Internet.

Is there a reason why this is occuring ? Can it be corrected ?
 
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Leonard Agoado
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      07-10-2008

"Flindell" <Flindell @discussions.microsoft.com> wrote in message
news:4EC07558-9588-4AB4-BBB8-...
> My Windows XP Home Edition (SP 3) was automatically updated on
> Wednesday 9th
> July. Since the update, I have been unable to connect to the
> Internet while
> my Firewall application, Zone Alarm free version has been
> active.
>
> As a result, I am forced to turn of both Windows Firewall and
> my prefered
> Zone Alarm Firewall in order to access to the Internet.
>
> Is there a reason why this is occuring ? Can it be corrected ?




http://download.zonealarm.com/bin/fr...cessIssue.html

Len Agoado



 
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MowGreen [MVP]
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      07-10-2008
DO NOT DISABLE the Windows Firewall !!!!!!!!!!!
Your system is at SEVERE RISK if you do.
Obtain the latest Version of ZA from Checkpoint under Recommended Actions:
http://download.zonealarm.com/bin/fr...cessIssue.html

DO NOT uninstall KB951748 as it is an IMPORTANT *Security* update,
despite what others tell you. http://www.doxpara.com/?p=1162

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Flindell wrote:

> My Windows XP Home Edition (SP 3) was automatically updated on Wednesday 9th
> July. Since the update, I have been unable to connect to the Internet while
> my Firewall application, Zone Alarm free version has been active.
>
> As a result, I am forced to turn of both Windows Firewall and my prefered
> Zone Alarm Firewall in order to access to the Internet.
>
> Is there a reason why this is occuring ? Can it be corrected ?

 
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Gary R.
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      07-10-2008
"MowGreen [MVP]" <> wrote in message
news:%...
> DO NOT DISABLE the Windows Firewall !!!!!!!!!!!
> Your system is at SEVERE RISK if you do.
> Obtain the latest Version of ZA from Checkpoint under Recommended Actions:
> http://download.zonealarm.com/bin/fr...cessIssue.html
>
> DO NOT uninstall KB951748 as it is an IMPORTANT *Security* update, despite
> what others tell you. http://www.doxpara.com/?p=1162



My grandson's computer suddenly lost internet access after an update a day
or two ago. No ZoneAlarm, just XP's firewall, and nothing I could do would
restore connectivity; I checked, disconnected, rebooted everything, the
event viewer said a computer already existed with that name (yet it
connected to the network fine, accepted an IP address, and could see other
computers that were connected to the internet through that very network.

A system restore to 8 days ago didn't help. I undid the restore, then
changed the name, no go. Ran the troubleshooters, said to call my ISP,
which is wrong. Ran the IC wizard, no good. Kicked myself for not having a
recent system backup of his computer. Then I tried a restore from 9 days
ago, and was thrilled to see it worked.

Now I look in here and find out it's an update, and so will probably
automatically ruin things again. And I shouldn't disable it because it's an
important security update? That kind of security I don't need...keeping it
from connecting to the internet at all is not the kind of security that most
of us want.

For some reason he didn't yet automatically get SP3 (XPHomeSP2); perhaps
I'll do a backup and install it, and then hope that stupid new "security"
update doesn't mess things up again.

While I agree that disabling all firewalls is practically electronic suicide
(and it may be too late), saying they need to leave the update there when it
breaks internet connection and defies repair is somewhat unreasonable, and
unlikely to be heeded unless there's a fix....I certainly wouldn't sit there
without internet, just to know that I have the latest security update...8^)

Gary


 
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Harry Johnston [MVP]
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      07-10-2008
Gary R. wrote:

> Now I look in here and find out it's an update, and so will probably
> automatically ruin things again.


Not if you install the latest update from ZoneAlarm. (Or remove ZoneAlarm and
use the Windows Firewall instead.)

Harry.
 
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