Completely remove program

I tried to uninstall a program that had no uninstall portion associated with
it.
I used the "Add / Remove Programs" in the control pannel and got a message
"Setup cannot be installed because there was a problem authenticating your
Microsoft Windows Installer."

I have the newest Microsoft recommended version of Windows Installer and it
worked / works with any and all other programs.

I e-mailed the tech support for the program and got several solutions that
did not help me to remove the program. I am now stuck with a program
which after a year of trying to remove I took it upon myself to DELETE it
from the hard drive.
I have most of it removed execpt: There are some registry items that I
cannot remove.
I get " Cannot delete -Symantec- CommonClient.ccSetMgr.SettingsService:
Error while deleting key."
This error message occurs for every leftover registry key that I try to
delete.

I can not install any part or portion of a newer version of this program or
re-install the same version of the program, when I try to install a newer
version or re-install the same version I get the message "Setup cannot be
installed because there was a problem authenticating your Microsoft Windows
Installer." .

When I go the Control Pannel the program is still listed there,when I try to
remove it I get the message "Setup cannot be installed because there was a
problem authenticating your Microsoft Windows Installer."

Ihave downloaded the WICU (Windows Installer Clean Up) and used it to remove
the Norton System Works from the list of programs in the WICU, but the
leftover remnants are still there.

Is there a way to "completely" remove the parts and portions of the program
that I attempted to delete?

Sorry guys,
Wrong news group and I can't delete the question.

"your-it" wrote:

> I tried to uninstall a program that had no uninstall portion associated with
> it.
> I used the "Add / Remove Programs" in the control pannel and got a message
> "Setup cannot be installed because there was a problem authenticating your
> Microsoft Windows Installer."
>
> I have the newest Microsoft recommended version of Windows Installer and it
> worked / works with any and all other programs.
>
> I e-mailed the tech support for the program and got several solutions that
> did not help me to remove the program. I am now stuck with a program
> which after a year of trying to remove I took it upon myself to DELETE it
> from the hard drive.
> I have most of it removed execpt: There are some registry items that I
> cannot remove.
> I get " Cannot delete -Symantec- CommonClient.ccSetMgr.SettingsService:
> Error while deleting key."
> This error message occurs for every leftover registry key that I try to
> delete.
>
> I can not install any part or portion of a newer version of this program or
> re-install the same version of the program, when I try to install a newer
> version or re-install the same version I get the message "Setup cannot be
> installed because there was a problem authenticating your Microsoft Windows
> Installer." .
>
> When I go the Control Pannel the program is still listed there,when I try to
> remove it I get the message "Setup cannot be installed because there was a
> problem authenticating your Microsoft Windows Installer."
>
> Ihave downloaded the WICU (Windows Installer Clean Up) and used it to remove
> the Norton System Works from the list of programs in the WICU, but the
> leftover remnants are still there.
>
> Is there a way to "completely" remove the parts and portions of the program
> that I attempted to delete?

Your-it

You will need to search your registry for the product and delete all
instnaceof it, but pleas backup your registry before to start

--
Isaac Oben [MCTIP, MCSE]
"your-it" <> wrote in message
newsB41AEB4-7BE2-4CD8-B701-...
> Sorry guys,
> Wrong news group and I can't delete the question.
>
> "your-it" wrote:
>
>> I tried to uninstall a program that had no uninstall portion associated
>> with
>> it.
>> I used the "Add / Remove Programs" in the control pannel and got a
>> message
>> "Setup cannot be installed because there was a problem authenticating
>> your
>> Microsoft Windows Installer."
>>
>> I have the newest Microsoft recommended version of Windows Installer and
>> it
>> worked / works with any and all other programs.
>>
>> I e-mailed the tech support for the program and got several solutions
>> that
>> did not help me to remove the program. I am now stuck with a program
>> which after a year of trying to remove I took it upon myself to DELETE it
>> from the hard drive.
>> I have most of it removed execpt: There are some registry items that I
>> cannot remove.
>> I get " Cannot delete -Symantec- CommonClient.ccSetMgr.SettingsService:
>> Error while deleting key."
>> This error message occurs for every leftover registry key that I try to
>> delete.
>>
>> I can not install any part or portion of a newer version of this program
>> or
>> re-install the same version of the program, when I try to install a newer
>> version or re-install the same version I get the message "Setup cannot be
>> installed because there was a problem authenticating your Microsoft
>> Windows
>> Installer." .
>>
>> When I go the Control Pannel the program is still listed there,when I try
>> to
>> remove it I get the message "Setup cannot be installed because there was
>> a
>> problem authenticating your Microsoft Windows Installer."
>>
>> Ihave downloaded the WICU (Windows Installer Clean Up) and used it to
>> remove
>> the Norton System Works from the list of programs in the WICU, but the
>> leftover remnants are still there.
>>
>> Is there a way to "completely" remove the parts and portions of the
>> program
>> that I attempted to delete?