Comprehensive steps to take to fix "svchost at 100%" problem pleas

I'm trying to update a computer that never finishes checking for updates. It
eventually errors out with "0x8DDD0009" error. Svchost goes to 100%.

Please send me a comprehensive list of steps to fix this so I can do them.

Thanks, Sherman

Sherman <> wrote:

> I'm trying to update a computer that never finishes checking for
> updates. It eventually errors out with "0x8DDD0009" error. Svchost
> goes to 100%.

Before doing the items below, ensure that you have disabled all 3rd-party
anti-virus, anti-spyware, popup-blocker, download accelerator, or firewall.
If you disabled a 3rd-party firewall, then re-enable Windows Firewall for
the duration.

You might need to stop Automatic Updates while you apply these two fixes:
open a command prompt window and type the command:

net stop wuauserv

For a possible fix to the above problem, please do BOTH of the following:

1. (not for Vista) If your update history shows that you do not yet have
update KB927891 installed, then download and install update KB927891 ver3
(there are different versions for XP and 2000):
<http://support.microsoft.com/kb/927891>
and then restart Windows.

2. For 32-bit systems, download and save to hard disk, and then install:
<http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>

If this produces an error message about "Update agent already
installed", then execute the installer again manually, with parameter
/wuforce as in (at a comand prompt window):

WindowsUpdateAgent30-x86.exe /wuforce

Then visit Microsoft Update again, and report back whether your problem is
fixed.

See <http://support.microsoft.com/kb/932494> for more information.

--
Robin Walker [MVP Networking]

Hi Robin,

Step 2 fixed it. It completed the 'check for updates' in a reasonable time
(about 2 minutes), then showed me the updates to install. I worked almost all
night to fix this and was not successful on my own. Thank you very much. Now
I can report success to my customer rather than failure.

"Robin Walker [MVP]" wrote:

> Sherman <> wrote:
>
> > I'm trying to update a computer that never finishes checking for
> > updates. It eventually errors out with "0x8DDD0009" error. Svchost
> > goes to 100%.
>
> Before doing the items below, ensure that you have disabled all 3rd-party
> anti-virus, anti-spyware, popup-blocker, download accelerator, or firewall.
> If you disabled a 3rd-party firewall, then re-enable Windows Firewall for
> the duration.
>
> You might need to stop Automatic Updates while you apply these two fixes:
> open a command prompt window and type the command:
>
> net stop wuauserv
>
> For a possible fix to the above problem, please do BOTH of the following:
>
> 1. (not for Vista) If your update history shows that you do not yet have
> update KB927891 installed, then download and install update KB927891 ver3
> (there are different versions for XP and 2000):
> <http://support.microsoft.com/kb/927891>
> and then restart Windows.
>
> 2. For 32-bit systems, download and save to hard disk, and then install:
> <http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>
>
> If this produces an error message about "Update agent already
> installed", then execute the installer again manually, with parameter
> /wuforce as in (at a comand prompt window):
>
> WindowsUpdateAgent30-x86.exe /wuforce
>
> Then visit Microsoft Update again, and report back whether your problem is
> fixed.
>
> See <http://support.microsoft.com/kb/932494> for more information.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>