Computer Crashed-BSOD! Help!

Hi...
I got my laptop in July. It's an HP Pavilion dv9429us running Vista
Premium w/2GB of RAM. Tonight while playing a game on Pogo it locked up. I
got a sound loop type thing (it sounded like a stuck record). I rebooted and
all was fine, went back and played the game for a bit and the same thing
happend again, only this time I also got a BSOD that said "a clock interrupt
was not received on a secondary processor within the allocated time
interval". Can someone explain in plain English what this means and what,
if anything I need to fix? I haven't changed or installed anything new, I
always use it on a hard surface, and I don't use it for games (except for
Pogo). This has never happened before and the only thing new was the game I
was playing-it was one I hadn't played before. Help!

Sue,

Are you running 32bit or 64 bit Vista?

I've done some of your homework for you at the HP site and went through 18
pages for that error and found nothing. However, a Google search reviled
several hits and two that pops out were Overclocking your processor and/or
one part of the core could be going bad.

Do a Google search for the following and include the quotes for...

"a clock interrupt was not received on a secondary processor within the
allocated time interval"

Read through some of the hits and you might find something to help you out.

--
All the best,
SG
How to Write a Newsgroup Post:
http://www.elephantboycomputers.com/page2.html#Usenet



"Sue" <> wrote in message
news:7253C8A0-C471-4A60-AF9A-...
> Hi...
> I got my laptop in July. It's an HP Pavilion dv9429us running Vista
> Premium w/2GB of RAM. Tonight while playing a game on Pogo it locked up. I
> got a sound loop type thing (it sounded like a stuck record). I rebooted
> and all was fine, went back and played the game for a bit and the same
> thing happend again, only this time I also got a BSOD that said "a clock
> interrupt was not received on a secondary processor within the allocated
> time interval". Can someone explain in plain English what this means and
> what, if anything I need to fix? I haven't changed or installed anything
> new, I always use it on a hard surface, and I don't use it for games
> (except for Pogo). This has never happened before and the only thing new
> was the game I was playing-it was one I hadn't played before. Help!

32bit and no overclocking here. I wouldn't know how! Is it really possible
that the processor in a 5 month old laptop could go bad? I sure hope not! I
looked through the HP site myself and Google. I posted here to try and get
some plain english answers. Is it possible for a processor to overclock
itself? I checked the error log Vista created and it said it was caused by
the video card? I was playing a game on Pogo and had a video playing at the
same time so maybe the video card got overloaded?

Sue


"SG" <> wrote in message
news:...
> Sue,
>
> Are you running 32bit or 64 bit Vista?
>
> I've done some of your homework for you at the HP site and went through 18
> pages for that error and found nothing. However, a Google search reviled
> several hits and two that pops out were Overclocking your processor and/or
> one part of the core could be going bad.
>
> Do a Google search for the following and include the quotes for...
>
> "a clock interrupt was not received on a secondary processor within the
> allocated time interval"
>
> Read through some of the hits and you might find something to help you
> out.
>
> --
> All the best,
> SG
> How to Write a Newsgroup Post:
> http://www.elephantboycomputers.com/page2.html#Usenet

Hi Sue,

Yes it is possible for a processor to go bad in six months, but I doubt that
is your problem given the Error Log you quoted. Now as for the Video Card is
another scenario. This all may be some kind of quirk between your playing
Pogo and playing video at the same time. BTW you didn't mention this in your
first post.

Try the Pogo game again and this time have nothing else playing, does it
give this error now?

--
All the best,
SG
How to Write a Newsgroup Post:
http://www.elephantboycomputers.com/page2.html#Usenet



"Sue" <> wrote in message
news:F13D5666-9DB9-4B42-A886-...
> 32bit and no overclocking here. I wouldn't know how! Is it really possible
> that the processor in a 5 month old laptop could go bad? I sure hope not!
> I looked through the HP site myself and Google. I posted here to try and
> get some plain english answers. Is it possible for a processor to
> overclock itself? I checked the error log Vista created and it said it was
> caused by the video card? I was playing a game on Pogo and had a video
> playing at the same time so maybe the video card got overloaded?
>
> Sue
>
>
> "SG" <> wrote in message
> news:...
>> Sue,
>>
>> Are you running 32bit or 64 bit Vista?
>>
>> I've done some of your homework for you at the HP site and went through
>> 18 pages for that error and found nothing. However, a Google search
>> reviled several hits and two that pops out were Overclocking your
>> processor and/or one part of the core could be going bad.
>>
>> Do a Google search for the following and include the quotes for...
>>
>> "a clock interrupt was not received on a secondary processor within the
>> allocated time interval"
>>
>> Read through some of the hits and you might find something to help you
>> out.
>>
>> --
>> All the best,
>> SG
>> How to Write a Newsgroup Post:
>> http://www.elephantboycomputers.com/page2.html#Usenet
>

Sue;530949 Wrote:
> 32bit and no overclocking here. I wouldn't know how! Is it really
> possible that the processor in a 5 month old laptop could go bad? I sure
> hope not! I looked through the HP site myself and Google. I posted here
> to try and get some plain english answers. Is it possible for a
> processor to overclock itself? I checked the error log Vista created and
> it said it was caused by the video card? I was playing a game on Pogo
> and had a video playing at the same time so maybe the video card got
> overloaded?

Seing as the error log says the problem was caused by the Video Card,
then perhaps you should try updating your drivers.

Click here to get them from HP:
'http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=34 46945&lang=en#'
(http://h10025.www1.hp.com/ewfrf/wc/s...6945&lang=en)#

And yes, it is possible that a material defect could be causing the CPU
(or any other component) to fail prematurely. I've had cases where I've
built a computer for a customer and everything seemed fine. It was only
after the machine left the workshop and was put into use "in the wild"
that the problems started showing up. Sometimes I was lucky that the
problems show up after a few days and that it could be resolved quickly
before any major data loss could occur. In some case, it can take months
for this to happen, and those are much harder to fix, as the problems
could be either material defects or damage caused by the environment or
even the users themselves.

But try the link I gave you above to download and install a new Video
Driver. If the link doesn't work, just go to 'HP United States -
Computers, Laptops, Servers, Printers & more' (http://www.hp.com), click
"Drivers and Downloads", and do a search for "dv9429us". Then select
Windows Vista as your OS. That will also take you to the downloads page.


--
dzomlija

____________________________________
Peter Alexander Dzomlija
Do you hear, huh? The Alpha and The Omega? Death and Rebirth? -And as
you die, so shall I be Reborn-...

- ASUS A8N32-SLI-Deluxe
- AMD Atlon 64 Dual-Core 4800+
- 4GB DDR400
- 128MB ASUS nVidia 6600 PCI-Express
- Thermaltake Tai-Chi Watercooled Chassis
- 1207GB Total Formatted Storage
- Vista Ultimate x64
- CodeGear Delphi 2007'http://dzomlija.spaces.live.com/' (http://dzomlija.spaces.live.com/)

Thank you for the help. I'll try that. It's been 4hrs and everything is
stable. I did try playing the game again and no problems, but I only played
for a few minutes. I also contacted HP tech support as this laptop is still
under warranty. I am not rough with my laptop- it stays on my desk 99% and
has only left the house once (in a well padded laptop case). I'm sure it
wasn't caused by user abuse! :-) It never happened before tonight and
hopefully won't again. :-) I will keep you posted!

Sue



"dzomlija" <> wrote in message
news:...

> > Seing as the error log says the problem was caused by the Video Card,
> then perhaps you should try updating your drivers.
>
> Click here to get them from HP:
> 'http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=34 46945&lang=en#'
> (http://h10025.www1.hp.com/ewfrf/wc/s...6945&lang=en)#
>
> And yes, it is possible that a material defect could be causing the CPU
> (or any other component) to fail prematurely. I've had cases where I've
> built a computer for a customer and everything seemed fine. It was only
> after the machine left the workshop and was put into use "in the wild"
> that the problems started showing up. Sometimes I was lucky that the
> problems show up after a few days and that it could be resolved quickly
> before any major data loss could occur. In some case, it can take months
> for this to happen, and those are much harder to fix, as the problems
> could be either material defects or damage caused by the environment or
> even the users themselves.
>
> But try the link I gave you above to download and install a new Video
> Driver. If the link doesn't work, just go to 'HP United States -
> Computers, Laptops, Servers, Printers & more' (http://www.hp.com), click
> "Drivers and Downloads", and do a search for "dv9429us". Then select
> Windows Vista as your OS. That will also take you to the downloads page.
>
>
> --
> dzomlija
>
> ____________________________________
> Peter Alexander Dzomlija
> Do you hear, huh? The Alpha and The Omega? Death and Rebirth? -And as
> you die, so shall I be Reborn-...
>
> - ASUS A8N32-SLI-Deluxe
> - AMD Atlon 64 Dual-Core 4800+
> - 4GB DDR400
> - 128MB ASUS nVidia 6600 PCI-Express
> - Thermaltake Tai-Chi Watercooled Chassis
> - 1207GB Total Formatted Storage
> - Vista Ultimate x64
> - CodeGear Delphi 2007'http://dzomlija.spaces.live.com/'
> (http://dzomlija.spaces.live.com/)

Sorry about that. I didn't check the log until after I posted! I tried the
Pogo game and all seemed fine for the few minutes I played. I imagine if the
problem had been caused by a failing processor or motherboard it would have
been noted in the log, right?

Sue


"SG" <> wrote in message
news:uvwtQZ%...
> Hi Sue,
>
> Yes it is possible for a processor to go bad in six months, but I doubt
> that is your problem given the Error Log you quoted. Now as for the Video
> Card is another scenario. This all may be some kind of quirk between your
> playing Pogo and playing video at the same time. BTW you didn't mention
> this in your first post.
>
> Try the Pogo game again and this time have nothing else playing, does it
> give this error now?
>
> --
> All the best,
> SG
> How to Write a Newsgroup Post:
> http://www.elephantboycomputers.com/page2.html#Usenet

Sue;530991 Wrote:
> Sorry about that. I didn't check the log until after I posted! I tried
> the Pogo game and all seemed fine for the few minutes I played. I
> imagine if the problem had been caused by a failing processor or
> motherboard it would have been noted in the log, right?

Out of curiosity, I decided to checkout Pogo myself, and found
something there that got me intersted: Sims Pinball!

But Pogo just flatly refuses to let me create a new account. It say my
screen name is already in use. I'm only one of five people in the world
that shares the name "Dzomlija", and I'm pretty much sure I'm the only
one with internet access.

When I say send my password after providing the screen name, it says
the screen name is not registered. Same when I provide the email address
to which I want to have the password sent!

But when I try to create an account using "dzomlija" for a screen name,
it says it's already in use.

What gives?


--
dzomlija

____________________________________
Peter Alexander Dzomlija
Do you hear, huh? The Alpha and The Omega? Death and Rebirth? -And as
you die, so shall I be Reborn-...

- ASUS A8N32-SLI-Deluxe
- AMD Atlon 64 Dual-Core 4800+
- 4GB DDR400
- 128MB ASUS nVidia 6600 PCI-Express
- Thermaltake Tai-Chi Watercooled Chassis
- 1207GB Total Formatted Storage
- Vista Ultimate x64
- CodeGear Delphi 2007'http://dzomlija.spaces.live.com/' (http://dzomlija.spaces.live.com/)

Sue wrote:

> Thank you for the help. I'll try that. It's been 4hrs and everything is
> stable. I did try playing the game again and no problems, but I only
> played for a few minutes. I also contacted HP tech support as this laptop
> is still under warranty. I am not rough with my laptop- it stays on my
> desk 99% and has only left the house once (in a well padded laptop case).
> I'm sure it wasn't caused by user abuse! :-) It never happened before
> tonight and hopefully won't again. :-) I will keep you posted!
>
You never know Sue. Frankie Boy spends most of his time in a well padded
room. When his mom lets him out, he shows up here and suffers a BSOD**. Of
course, he's going to stalk this posting and utter some more of his
brain-damaged retorts. But he is a Vista expert, so my posting might just
draw him here and he'll be able to offer you the assistance you require.

Cheers.

** Bullshit in Over Drive

PS. Frank, when you read this ... do remember what your mom told
you ... "Don't take the cork off your fork, it's there to protect you!"

--
Remove Vista Activation Completely ...
http://tinyurl.com/2w8qqo

Frank - seek help immediately! Visit ...
http://www.binsa.org/