Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Vista General Discussion > Computer Fails To Start When Printer Is Connected

Reply
Thread Tools Display Modes

Computer Fails To Start When Printer Is Connected

 
 
Rob
Guest
Posts: n/a

 
      05-02-2008
I bought a new Dell laptop (Vista Home Premium) 1 month ago and transfered
all my files, outlook data etc accross from my old machine. Also I installed
my scanner, digi camera, printer (HP Photosmart 7960) etc. All was fine until
yesterday.

I went to start the machine and all I got was the "Dell" screen and then a
black screen with flashing cusor top left, nothing else.

After some experimentation I noticed the machine would start normally if I
remove the USB cable connecting the printer. Once the machine has started I
can plug in the USB from the printer and it works fine but every time I try
to start it with the printer plugged in it fails.

So far I have: replaced the USB cable and uninstalled / reinstalled the
printer neither have made any difference.

Any ideas would be most welcome!
 
Reply With Quote
 
 
 
 
Synapse Syndrome
Guest
Posts: n/a

 
      05-02-2008

"Rob" <> wrote in message
news:42B236CB-9E51-4BE1-8BB8-...
>I bought a new Dell laptop (Vista Home Premium) 1 month ago and transfered
> all my files, outlook data etc accross from my old machine. Also I
> installed
> my scanner, digi camera, printer (HP Photosmart 7960) etc. All was fine
> until
> yesterday.
>
> I went to start the machine and all I got was the "Dell" screen and then a
> black screen with flashing cusor top left, nothing else.
>
> After some experimentation I noticed the machine would start normally if I
> remove the USB cable connecting the printer. Once the machine has started
> I
> can plug in the USB from the printer and it works fine but every time I
> try
> to start it with the printer plugged in it fails.
>
> So far I have: replaced the USB cable and uninstalled / reinstalled the
> printer neither have made any difference.
>
> Any ideas would be most welcome!



Maybe the computer is somehow seeing the printer as something that it can
boot from, and it is attempting to do that.

In the BIOS settings, look at your Boot order. I think you will find that
booting from a USB device may be high on the list, above your C: drive.
Remove it from the list or move it down to the bottom.

Another thing you can try is to disable USB support for legacy devices, in
the BIOS. Try this if the first suggestion does not fix it. You might need
USB legacy device support if you have a USB floppy or optical drive that you
boot from.

ss.


 
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
SP1 fails, computer doesn't start Lazlo Windows Vista Installation 2 03-19-2008 07:16 PM
WMI fails to connect to computer on Vista start Brahman Windows Vista Installation 0 01-30-2008 02:04 PM
How to set up printer to use one connected to other pc in network churin Windows Vista Networking 2 11-19-2007 04:35 PM
Computer fails to start up Johnboy Windows Vista Installation 5 08-04-2007 03:56 PM
Sharing a printer that's connected to an XP computer Alex Windows Vista Networking 4 06-12-2007 11:37 PM



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59