Computer freezes whilst installing XP SP2

Hi, hope someone can help.

I am trying to update my PC, SP2 downloads fine from the update website and
will commence install without a problem.

However, when the install gets to the 'running processes' part, it freezes,
the computer is still operable though so I can abort the installation process.

Any help help or pointers would be greatly appreciated.

"Al" <Al @discussions.microsoft.com> wrote in message
news:7580F013-CB4E-4BBC-9887-...

> I am trying to update my PC, SP2 downloads fine from the update website
> and
> will commence install without a problem.
>
> However, when the install gets to the 'running processes' part, it
> freezes,
> the computer is still operable though so I can abort the installation
> process.
>
> Any help help or pointers would be greatly appreciated.

Make sure to shut down any background applications, including anti-virus.

CTRL+ALT+DEL then click the Processes tab, end anything that is running
under your username (don't touch system or services) - just be sure to save
any unsaved data first!

Try the install then.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.windowsresource.net/

*Remove 'nospam.' to reply by e-mail*

Many thanks.

Will try this evening.

"Paul Smith" wrote:

> "Al" <Al @discussions.microsoft.com> wrote in message
> news:7580F013-CB4E-4BBC-9887-...
>
> > I am trying to update my PC, SP2 downloads fine from the update website
> > and
> > will commence install without a problem.
> >
> > However, when the install gets to the 'running processes' part, it
> > freezes,
> > the computer is still operable though so I can abort the installation
> > process.
> >
> > Any help help or pointers would be greatly appreciated.
>
> Make sure to shut down any background applications, including anti-virus.
>
> CTRL+ALT+DEL then click the Processes tab, end anything that is running
> under your username (don't touch system or services) - just be sure to save
> any unsaved data first!
>
> Try the install then.
>
> --
> Paul Smith,
> Yeovil, UK.
> Microsoft MVP Windows Shell/User.
> http://www.windowsresource.net/
>
> *Remove 'nospam.' to reply by e-mail*
>
>
>