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Computer locks up randomly, need some help!

 
 
Salad1n
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Posts: n/a

 
      01-23-2009

Hello

I'm new to this forum and I came here because I am in need of some dir
help
I built a new computer about 1 month ago, my first build, it seemed t
work perfectly and I was very pleased, but recently I have been gettin
random lockups. It occured during games, during web browsing, even o
bootup. However, sometimes it works fine for hours doing games or jus
watching movies. When it does lockup, I have to reset so no error repor
shows, however, when it locked up on bootup, it BSOD and restarte
automatically and an error report was shown in Windows, I don't have i
right now since I am on my laptop but if required, I will retrive it.
I performed scan disk and scanned my computer using Sophos Antivirus
It detected some spyware/virus, which I don't know how it got there, th
only things I installed were games and some legit programs. One of th
detected spyware/virus, not sure what it is exactly, is Generic-A
believe, which I read poses a high risk. I cleaned it up along with
others and for a few days it seemed to work fine but just today i
locked up. Is it a hardware problem, overheating? I have 4 fans, 2 o
side, 1 in front and 1 in back. System temp under 50C I beleive, CPU ge
as high as 57C. Perhaps the spyware/virus did not get removed? I don'
know what to do now, perhaps reseat memory and CPU?

System specs
AMD X2 64 6000
ASRock 780GX
Sapphire HD4870 512m
2x2GB OCZ Reaper PC2 640
610w PcPower and Coolin
250gb SATA Seagat
160gb IDE Seagat

One thing I should add, I initially started off with a 250gb SATA har
drive that I bought new, but I wanted the files on my old Dell computer
so I put in the 160gb IDE hard drive. Perhaps this contributed to th
lockups? I am able to play games that were on the old hard drive in thi
new computer like Call of Duty 4

I'm getting kind of frustrated with this problem and very worried,
put quite a bit of money(for me anyways) on this computer and hate t
see it like this

Any suggestions would be appreciated

--
Salad1n
 
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Rick Rogers
Guest
Posts: n/a

 
      01-23-2009
Hi,

Random freezes with no blue screen are generally an indication of a hardware
issue. I'd start with a memory diagnostic, and then a hardware one. The
first can be done by simply typing "memory diagnostic" into the start/search
line and following the prompts. The latter can be done with a tool from the
drive manufacturer. If both these pass, you might want to do a visual
inspection of the motherboard for swollen or blown capacitors. Beyond that,
you'll need to start swapping in known good parts to isolate the problem,
and my next piece to look at would be the power supply (and if it's bad, it
could have damaged the motherboard in the process).

As a side note, it's not unusual for new hardware to fail in the first 90
days. This is why warranties and RMA's exist. Generally if hardware gets
beyond this point, it'll last for years.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Salad1n" <> wrote in message
news:...
>
> Hello,
>
> I'm new to this forum and I came here because I am in need of some dire
> help.
> I built a new computer about 1 month ago, my first build, it seemed to
> work perfectly and I was very pleased, but recently I have been getting
> random lockups. It occured during games, during web browsing, even on
> bootup. However, sometimes it works fine for hours doing games or just
> watching movies. When it does lockup, I have to reset so no error report
> shows, however, when it locked up on bootup, it BSOD and restarted
> automatically and an error report was shown in Windows, I don't have it
> right now since I am on my laptop but if required, I will retrive it.
> I performed scan disk and scanned my computer using Sophos Antivirus.
> It detected some spyware/virus, which I don't know how it got there, the
> only things I installed were games and some legit programs. One of the
> detected spyware/virus, not sure what it is exactly, is Generic-A I
> believe, which I read poses a high risk. I cleaned it up along with 2
> others and for a few days it seemed to work fine but just today it
> locked up. Is it a hardware problem, overheating? I have 4 fans, 2 on
> side, 1 in front and 1 in back. System temp under 50C I beleive, CPU get
> as high as 57C. Perhaps the spyware/virus did not get removed? I don't
> know what to do now, perhaps reseat memory and CPU?
>
> System specs:
> AMD X2 64 6000+
> ASRock 780GXE
> Sapphire HD4870 512mb
> 2x2GB OCZ Reaper PC2 6400
> 610w PcPower and Cooling
> 250gb SATA Seagate
> 160gb IDE Seagate
>
> One thing I should add, I initially started off with a 250gb SATA hard
> drive that I bought new, but I wanted the files on my old Dell computer,
> so I put in the 160gb IDE hard drive. Perhaps this contributed to the
> lockups? I am able to play games that were on the old hard drive in this
> new computer like Call of Duty 4.
>
> I'm getting kind of frustrated with this problem and very worried, I
> put quite a bit of money(for me anyways) on this computer and hate to
> see it like this.
>
> Any suggestions would be appreciated.
>
>
> --
> Salad1n


 
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