Computer locks up

HI can anyone help me?? When I go to the windows update site and click on
either the express or custom option, the computer totally becomes non
responsive, even Ctrl, Alt, Del doesn't work. I have to hit the reboot
button. Seems to have happened after the new validation tool KB892130 was
downloaded. Thanks for any help.

galdhrim wrote:
> HI can anyone help me?? When I go to the windows update site and click on
> either the express or custom option, the computer totally becomes non
> responsive, even Ctrl, Alt, Del doesn't work. I have to hit the reboot
> button. Seems to have happened after the new validation tool KB892130 was
> downloaded. Thanks for any help.

Likewise. Look in this group at a thread entitled "Express or Custom for
Windows Updates" - there are a few people with the same problem.

Welcome to the club.

The other thread is here:

http://www.microsoft.com/communities...9-ddb431d91fe2

or http://tinyurl.com/l2sd8

I have spent a week trying to solve this with MS techs in the UK,
CASE_ID_NUM: SRQ060302600093

My system has been run riot with a wide range of potential fixes, suggested
by the MS tech I have been dealing with.

On Tuesday I spent nearly the whole day on the phone trying to solve this.

Guess work sums it up.

Ended up doing a XP repair and that didn't work either.

The last suggestion was to perform a parallel install of windows to another
folder on my PC but I refused to do this as the whole thing has turned into
trial and error, with me, the paying customer suffering all consequences.

The more people who post, the more likely this problem will get resolved.

The most interesting and frightening comment I have read so far is how this
is even affecting BRAND NEW PCs!!!

From the other thread:

""I have just experienced the same symptom as I prepared a brand new PC for
one of my customers. Right after WGA is installed and I select Custom or
Express the system locks.

This is a fresh install of WinXP Pro SP2 on a Foxconn NF4UK8AA motherboard
with nVidia nForce chipset and network controller. Any chance the hardware
is a problem?""





"mabster" wrote:

> galdhrim wrote:
> > HI can anyone help me?? When I go to the windows update site and click on
> > either the express or custom option, the computer totally becomes non
> > responsive, even Ctrl, Alt, Del doesn't work. I have to hit the reboot
> > button. Seems to have happened after the new validation tool KB892130 was
> > downloaded. Thanks for any help.
>
> Likewise. Look in this group at a thread entitled "Express or Custom for
> Windows Updates" - there are a few people with the same problem.
>