Computer Management & Event Viewer consoles dont open after SP1 in

Clicking on Computer Management or Event Viewer icons in my Administrative
Tools (or anywhere else) does nothing. I checked the msc and exe files and
they appear to be OK, so it does not appear as if the problem is a result of
something wrong with those files. To me, it appears as if the computer is not
successfully comunicating with these objects . I did some probing around to
see what services these actions needed in order to complete their funciton
and it seems as if (maybe) ktmrm is needed. Unfortunately I am not an OS
guru, so I am guessing here (cuz I am more of a hardware guy). Anyways, I try
to manually start the ktmrm service but it fails with a negative return, and
that is all. And since my event viewer does not work I don't know how to get
any more details about this issue. I attempted system restore to before the
SP1 update but that fails, and I don't have a valid backup to go to. So, I
need to fix this problem, or re-install (which I really do not want to do).
Any assistance with resolving this issue is greatly appreciated. Thanks!

Some Windows Vista functions may not work, or Windows Vista may stop
responding: http://support.microsoft.com/kb/929833

SFC should take care of that.

--
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Mark L. Ferguson

..
"dbwillotree" <> wrote in message
news:83E1D1D6-EFC7-49CD-90D9-...
> Clicking on Computer Management or Event Viewer icons in my Administrative
> Tools (or anywhere else) does nothing. I checked the msc and exe files and
> they appear to be OK, so it does not appear as if the problem is a result
> of
> something wrong with those files. To me, it appears as if the computer is
> not
> successfully comunicating with these objects . I did some probing around
> to
> see what services these actions needed in order to complete their funciton
> and it seems as if (maybe) ktmrm is needed. Unfortunately I am not an OS
> guru, so I am guessing here (cuz I am more of a hardware guy). Anyways, I
> try
> to manually start the ktmrm service but it fails with a negative return,
> and
> that is all. And since my event viewer does not work I don't know how to
> get
> any more details about this issue. I attempted system restore to before
> the
> SP1 update but that fails, and I don't have a valid backup to go to. So, I
> need to fix this problem, or re-install (which I really do not want to
> do).
> Any assistance with resolving this issue is greatly appreciated. Thanks!

Hi Mark,

Thanks for trying, but the System File Checker did not resolve the problem.

I ran sfc /SCANNOW and apparently I have some corruption in my files
because, when it finished (the program ran for almost 20 minutes) I looked in
the CBS.log and saw a LOT of activity stating that it was able to fix several
files. However it also said that it was unable to fix all issues and there
were 2 files that it was unable to repair. They were..

spsreng.dll = a speech engine
cryptnet.dll = i am not sure what this is

And I still have the exact same problem that I had before.

Some additional information about the problem... the task manager also will
not open/respond (exactly as Computer Management and Event Viewer). And also,
the network connetcion icon in the system tray has an red X over it and it
says "Not Connected. You are currently not connected to any networks." Which
is obviously not totally correct because I am on the internet right now.

Anyway, thanks again, and I am hoping that you (or someone else) may have
another idea.

Thanks,
Dave

"Mark L. Ferguson" wrote:

> Some Windows Vista functions may not work, or Windows Vista may stop
> responding: http://support.microsoft.com/kb/929833
>
> SFC should take care of that.
>
> --
> Was this helpful? Then click the "Yes" Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales....htm#RateAPost
>
> Mark L. Ferguson
>
> .
> "dbwillotree" <> wrote in message
> news:83E1D1D6-EFC7-49CD-90D9-...
> > Clicking on Computer Management or Event Viewer icons in my Administrative
> > Tools (or anywhere else) does nothing. I checked the msc and exe files and
> > they appear to be OK, so it does not appear as if the problem is a result
> > of
> > something wrong with those files. To me, it appears as if the computer is
> > not
> > successfully comunicating with these objects . I did some probing around
> > to
> > see what services these actions needed in order to complete their funciton
> > and it seems as if (maybe) ktmrm is needed. Unfortunately I am not an OS
> > guru, so I am guessing here (cuz I am more of a hardware guy). Anyways, I
> > try
> > to manually start the ktmrm service but it fails with a negative return,
> > and
> > that is all. And since my event viewer does not work I don't know how to
> > get
> > any more details about this issue. I attempted system restore to before
> > the
> > SP1 update but that fails, and I don't have a valid backup to go to. So, I
> > need to fix this problem, or re-install (which I really do not want to
> > do).
> > Any assistance with resolving this issue is greatly appreciated. Thanks!
>

One possibility is hard disk corruption. You can boot to the recovery
Console, and run the command :

CHKDSK /R

to fix that.
You should try taking ownership of those problem files listed.
There is a gigantic download of tools that let to mount your image and
repair files. I've not tried it.
Stop error when you try to download updates from Windows Update on a
computer that is running Windows Vista 0x80070246:
http://support.microsoft.com/default...b;EN-US;942968
This gives you the:
Windows Automated Installation Kit (Windows AIK)
and lets you replace files from the original Vista install image.

I only mention this method, since the takeown and copy method in the
previous article didn't seem to do it.
--
Was this helpful? Then click the "Yes" Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales....htm#RateAPost

Mark L. Ferguson

..
"dbwillotree" <> wrote in message
news18CEB19-5F31-4F54-9FEA-...
> Hi Mark,
>
> Thanks for trying, but the System File Checker did not resolve the
> problem.
>
> I ran sfc /SCANNOW and apparently I have some corruption in my files
> because, when it finished (the program ran for almost 20 minutes) I looked
> in
> the CBS.log and saw a LOT of activity stating that it was able to fix
> several
> files. However it also said that it was unable to fix all issues and there
> were 2 files that it was unable to repair. They were..
>
> spsreng.dll = a speech engine
> cryptnet.dll = i am not sure what this is
>
> And I still have the exact same problem that I had before.
>
> Some additional information about the problem... the task manager also
> will
> not open/respond (exactly as Computer Management and Event Viewer). And
> also,
> the network connetcion icon in the system tray has an red X over it and it
> says "Not Connected. You are currently not connected to any networks."
> Which
> is obviously not totally correct because I am on the internet right now.
>
> Anyway, thanks again, and I am hoping that you (or someone else) may have
> another idea.
>
> Thanks,
> Dave
>
> "Mark L. Ferguson" wrote:
>
>> Some Windows Vista functions may not work, or Windows Vista may stop
>> responding: http://support.microsoft.com/kb/929833
>>
>> SFC should take care of that.
>>
>> --
>> Was this helpful? Then click the "Yes" Ratings button. Voting helps the
>> web
>> interface.
>> http://www.microsoft.com/wn3/locales....htm#RateAPost
>>
>> Mark L. Ferguson
>>
>> .
>> "dbwillotree" <> wrote in message
>> news:83E1D1D6-EFC7-49CD-90D9-...
>> > Clicking on Computer Management or Event Viewer icons in my
>> > Administrative
>> > Tools (or anywhere else) does nothing. I checked the msc and exe files
>> > and
>> > they appear to be OK, so it does not appear as if the problem is a
>> > result
>> > of
>> > something wrong with those files. To me, it appears as if the computer
>> > is
>> > not
>> > successfully comunicating with these objects . I did some probing
>> > around
>> > to
>> > see what services these actions needed in order to complete their
>> > funciton
>> > and it seems as if (maybe) ktmrm is needed. Unfortunately I am not an
>> > OS
>> > guru, so I am guessing here (cuz I am more of a hardware guy). Anyways,
>> > I
>> > try
>> > to manually start the ktmrm service but it fails with a negative
>> > return,
>> > and
>> > that is all. And since my event viewer does not work I don't know how
>> > to
>> > get
>> > any more details about this issue. I attempted system restore to before
>> > the
>> > SP1 update but that fails, and I don't have a valid backup to go to.
>> > So, I
>> > need to fix this problem, or re-install (which I really do not want to
>> > do).
>> > Any assistance with resolving this issue is greatly appreciated.
>> > Thanks!
>>

Mark,

Well, for some reason, the 'takedown' command is not a recognizable internal
or external command on my computer. Anyways, that is the reply that I get
when I attempt to use the command from an elevated command prompt (as system
administrator).

Also, I attempted to install the Windows AIK , I downloaded the 992mb img
file from that link, but there is no program on my PC that will allow me to
do anything
with that img file. I have Roxio Easy Media Creator and it does not
recognize it as an "image" file.

Anyway, I like that idea of yours. I think if I can get that to work I can
simply replace the files that are corrupted (or missing) and get this issue
resolved.

Of course, I will be very grateful if you have any additional information
regarding the format of the img file that I downloaded from...

http://support.microsoft.com/default...b;EN-US;942968


Thanks again,
Dave

"Mark L. Ferguson" wrote:

> One possibility is hard disk corruption. You can boot to the recovery
> Console, and run the command :
>
> CHKDSK /R
>
> to fix that.
> You should try taking ownership of those problem files listed.
> There is a gigantic download of tools that let to mount your image and
> repair files. I've not tried it.
> Stop error when you try to download updates from Windows Update on a
> computer that is running Windows Vista 0x80070246:
> http://support.microsoft.com/default...b;EN-US;942968
> This gives you the:
> Windows Automated Installation Kit (Windows AIK)
> and lets you replace files from the original Vista install image.
>
> I only mention this method, since the takeown and copy method in the
> previous article didn't seem to do it.
> --
> Was this helpful? Then click the "Yes" Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales....htm#RateAPost
>
> Mark L. Ferguson
>
> ..
> "dbwillotree" <> wrote in message
> news18CEB19-5F31-4F54-9FEA-...
> > Hi Mark,
> >
> > Thanks for trying, but the System File Checker did not resolve the
> > problem.
> >
> > I ran sfc /SCANNOW and apparently I have some corruption in my files
> > because, when it finished (the program ran for almost 20 minutes) I looked
> > in
> > the CBS.log and saw a LOT of activity stating that it was able to fix
> > several
> > files. However it also said that it was unable to fix all issues and there
> > were 2 files that it was unable to repair. They were..
> >
> > spsreng.dll = a speech engine
> > cryptnet.dll = i am not sure what this is
> >
> > And I still have the exact same problem that I had before.
> >
> > Some additional information about the problem... the task manager also
> > will
> > not open/respond (exactly as Computer Management and Event Viewer). And
> > also,
> > the network connetcion icon in the system tray has an red X over it and it
> > says "Not Connected. You are currently not connected to any networks."
> > Which
> > is obviously not totally correct because I am on the internet right now.
> >
> > Anyway, thanks again, and I am hoping that you (or someone else) may have
> > another idea.
> >
> > Thanks,
> > Dave
> >
> > "Mark L. Ferguson" wrote:
> >
> >> Some Windows Vista functions may not work, or Windows Vista may stop
> >> responding: http://support.microsoft.com/kb/929833
> >>
> >> SFC should take care of that.
> >>
> >> --
> >> Was this helpful? Then click the "Yes" Ratings button. Voting helps the
> >> web
> >> interface.
> >> http://www.microsoft.com/wn3/locales....htm#RateAPost
> >>
> >> Mark L. Ferguson
> >>
> >> .
> >> "dbwillotree" <> wrote in message
> >> news:83E1D1D6-EFC7-49CD-90D9-...
> >> > Clicking on Computer Management or Event Viewer icons in my
> >> > Administrative
> >> > Tools (or anywhere else) does nothing. I checked the msc and exe files
> >> > and
> >> > they appear to be OK, so it does not appear as if the problem is a
> >> > result
> >> > of
> >> > something wrong with those files. To me, it appears as if the computer
> >> > is
> >> > not
> >> > successfully comunicating with these objects . I did some probing
> >> > around
> >> > to
> >> > see what services these actions needed in order to complete their
> >> > funciton
> >> > and it seems as if (maybe) ktmrm is needed. Unfortunately I am not an
> >> > OS
> >> > guru, so I am guessing here (cuz I am more of a hardware guy). Anyways,
> >> > I
> >> > try
> >> > to manually start the ktmrm service but it fails with a negative
> >> > return,
> >> > and
> >> > that is all. And since my event viewer does not work I don't know how
> >> > to
> >> > get
> >> > any more details about this issue. I attempted system restore to before
> >> > the
> >> > SP1 update but that fails, and I don't have a valid backup to go to.
> >> > So, I
> >> > need to fix this problem, or re-install (which I really do not want to
> >> > do).
> >> > Any assistance with resolving this issue is greatly appreciated.
> >> > Thanks!
> >>
>
>

IMG and ISO are the same format. You can rename it. If no help, you can
create a Virtual CD and 'mount' the ISO.
Download and run this exe. Run the VCDControlPanel.exe. Load the .sys
driver, and add a drive (Z). Restart windows, and re-add Z: if necessary,
then 'mount' the ISO, making it 'persist'. Restart to find a new CD drive
that has the files on it. Locate the utility in the resource Kit.
Virtual CD drive download:
http://download.microsoft.com/downlo...olpanel_21.exe

(The TakeOwn utility has no 'd' in it, you typed TakeDown)

--
Was this helpful? Then click the "Yes" Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales....htm#RateAPost

Mark L. Ferguson

..
"dbwillotree" <> wrote in message
news:F8A08D26-8D74-4666-A27A-...
> Mark,
>
> Well, for some reason, the 'takedown' command is not a recognizable
> internal
> or external command on my computer. Anyways, that is the reply that I get
> when I attempt to use the command from an elevated command prompt (as
> system
> administrator).
>
> Also, I attempted to install the Windows AIK , I downloaded the 992mb img
> file from that link, but there is no program on my PC that will allow me
> to
> do anything
> with that img file. I have Roxio Easy Media Creator and it does not
> recognize it as an "image" file.
>
> Anyway, I like that idea of yours. I think if I can get that to work I can
> simply replace the files that are corrupted (or missing) and get this
> issue
> resolved.
>
> Of course, I will be very grateful if you have any additional information
> regarding the format of the img file that I downloaded from...
>
> http://support.microsoft.com/default...b;EN-US;942968
>
>
> Thanks again,
> Dave
>
> "Mark L. Ferguson" wrote:
>
>> One possibility is hard disk corruption. You can boot to the recovery
>> Console, and run the command :
>>
>> CHKDSK /R
>>
>> to fix that.
>> You should try taking ownership of those problem files listed.
>> There is a gigantic download of tools that let to mount your image and
>> repair files. I've not tried it.
>> Stop error when you try to download updates from Windows Update on a
>> computer that is running Windows Vista 0x80070246:
>> http://support.microsoft.com/default...b;EN-US;942968
>> This gives you the:
>> Windows Automated Installation Kit (Windows AIK)
>> and lets you replace files from the original Vista install image.
>>
>> I only mention this method, since the takeown and copy method in the
>> previous article didn't seem to do it.
>> --
>> Was this helpful? Then click the "Yes" Ratings button. Voting helps the
>> web
>> interface.
>> http://www.microsoft.com/wn3/locales....htm#RateAPost
>>
>> Mark L. Ferguson
>>
>> ..
>> "dbwillotree" <> wrote in message
>> news18CEB19-5F31-4F54-9FEA-...
>> > Hi Mark,
>> >
>> > Thanks for trying, but the System File Checker did not resolve the
>> > problem.
>> >
>> > I ran sfc /SCANNOW and apparently I have some corruption in my files
>> > because, when it finished (the program ran for almost 20 minutes) I
>> > looked
>> > in
>> > the CBS.log and saw a LOT of activity stating that it was able to fix
>> > several
>> > files. However it also said that it was unable to fix all issues and
>> > there
>> > were 2 files that it was unable to repair. They were..
>> >
>> > spsreng.dll = a speech engine
>> > cryptnet.dll = i am not sure what this is
>> >
>> > And I still have the exact same problem that I had before.
>> >
>> > Some additional information about the problem... the task manager also
>> > will
>> > not open/respond (exactly as Computer Management and Event Viewer). And
>> > also,
>> > the network connetcion icon in the system tray has an red X over it and
>> > it
>> > says "Not Connected. You are currently not connected to any networks."
>> > Which
>> > is obviously not totally correct because I am on the internet right
>> > now.
>> >
>> > Anyway, thanks again, and I am hoping that you (or someone else) may
>> > have
>> > another idea.
>> >
>> > Thanks,
>> > Dave
>> >
>> > "Mark L. Ferguson" wrote:
>> >
>> >> Some Windows Vista functions may not work, or Windows Vista may stop
>> >> responding: http://support.microsoft.com/kb/929833
>> >>
>> >> SFC should take care of that.
>> >>
>> >> --
>> >> Was this helpful? Then click the "Yes" Ratings button. Voting helps
>> >> the
>> >> web
>> >> interface.
>> >> http://www.microsoft.com/wn3/locales....htm#RateAPost
>> >>
>> >> Mark L. Ferguson
>> >>
>> >> .
>> >> "dbwillotree" <> wrote in message
>> >> news:83E1D1D6-EFC7-49CD-90D9-...
>> >> > Clicking on Computer Management or Event Viewer icons in my
>> >> > Administrative
>> >> > Tools (or anywhere else) does nothing. I checked the msc and exe
>> >> > files
>> >> > and
>> >> > they appear to be OK, so it does not appear as if the problem is a
>> >> > result
>> >> > of
>> >> > something wrong with those files. To me, it appears as if the
>> >> > computer
>> >> > is
>> >> > not
>> >> > successfully comunicating with these objects . I did some probing
>> >> > around
>> >> > to
>> >> > see what services these actions needed in order to complete their
>> >> > funciton
>> >> > and it seems as if (maybe) ktmrm is needed. Unfortunately I am not
>> >> > an
>> >> > OS
>> >> > guru, so I am guessing here (cuz I am more of a hardware guy).
>> >> > Anyways,
>> >> > I
>> >> > try
>> >> > to manually start the ktmrm service but it fails with a negative
>> >> > return,
>> >> > and
>> >> > that is all. And since my event viewer does not work I don't know
>> >> > how
>> >> > to
>> >> > get
>> >> > any more details about this issue. I attempted system restore to
>> >> > before
>> >> > the
>> >> > SP1 update but that fails, and I don't have a valid backup to go to.
>> >> > So, I
>> >> > need to fix this problem, or re-install (which I really do not want
>> >> > to
>> >> > do).
>> >> > Any assistance with resolving this issue is greatly appreciated.
>> >> > Thanks!
>> >>
>>
>>