Computer with problems with v4 and v5 of WU

When I try to run with v4, it sits at 66% for a long time, then shows
multiple updates available in Crit/XP, but drivers is grayed out, and
if I click on on anything, it times out and I get nothing.

The error I get from Windows Update.log is 0x80072ef1.

I then tried v5. I got the "Install Now" button, then clicked on
"Custom Install". After about a minute of seeing the green bar moving
on my screen, I get error 0x80072ee2. The same error appears when I
try the "Express Install"

Going through both v4 and v5 troubleshooters found no matches to these
error numbers.

Any ideas?

Thanks.

Larry,

Have you had a look at http://support.microsoft.com/?kbid=836941 ?

Also, are you using Internet Explorer to access Windows Update?

Cheers.

-David Herman


"Larry Laffer" <> wrote in message
news:...
> When I try to run with v4, it sits at 66% for a long time, then shows
> multiple updates available in Crit/XP, but drivers is grayed out, and
> if I click on on anything, it times out and I get nothing.
>
> The error I get from Windows Update.log is 0x80072ef1.
>
> I then tried v5. I got the "Install Now" button, then clicked on
> "Custom Install". After about a minute of seeing the green bar moving
> on my screen, I get error 0x80072ee2. The same error appears when I
> try the "Express Install"
>
> Going through both v4 and v5 troubleshooters found no matches to these
> error numbers.
>
> Any ideas?
>
> Thanks.

I am using Internet Explorer.

There are no proxies or firewalls involved, so many of the suggestions
listed on the web page wouldn't apply, but I'll try the others when I
get a chance to.

Thanks

On Mon, 9 Aug 2004 21:51:42 +0100, "David Herman .:MVP:."
<_NOSPAM> wrote:

>Larry,
>
>Have you had a look at http://support.microsoft.com/?kbid=836941 ?
>
>Also, are you using Internet Explorer to access Windows Update?
>
>Cheers.
>
>-David Herman
>
>
>"Larry Laffer" <> wrote in message
>news:.. .
>> When I try to run with v4, it sits at 66% for a long time, then shows
>> multiple updates available in Crit/XP, but drivers is grayed out, and
>> if I click on on anything, it times out and I get nothing.
>>
>> The error I get from Windows Update.log is 0x80072ef1.
>>
>> I then tried v5. I got the "Install Now" button, then clicked on
>> "Custom Install". After about a minute of seeing the green bar moving
>> on my screen, I get error 0x80072ee2. The same error appears when I
>> try the "Express Install"
>>
>> Going through both v4 and v5 troubleshooters found no matches to these
>> error numbers.
>>
>> Any ideas?
>>
>> Thanks.
>

Doing a little thinking after reading a post asking about port
numbers, and someone answered "80 and 113".

I'm wondering if that might be the key to my wife's problem here.

She is using a DLink router on her DSL connection with
factory-settings (I had her hit the reset button, and do no other
configuration changes). I don't remmeber the model off hand, I can
ask her; but would a router out of the box block port 113?

"Larry Laffer" <> wrote in message
news:...
> Doing a little thinking after reading a post asking about port
> numbers, and someone answered "80 and 113".

Larry,

I think that that would have been a typo for 443 (default port for https


---


>
> I'm wondering if that might be the key to my wife's problem here.
>
> She is using a DLink router on her DSL connection with
> factory-settings (I had her hit the reset button, and do no other
> configuration changes). I don't remmeber the model off hand, I can
> ask her; but would a router out of the box block port 113?

Yea, thats my bad. Woops...

-David Herman

"Robert Aldwinckle" <> wrote in message
news:...
> "Larry Laffer" <> wrote in message
> news:...
>> Doing a little thinking after reading a post asking about port
>> numbers, and someone answered "80 and 113".
>
> Larry,
>
> I think that that would have been a typo for 443 (default port for
> https
>
>
> ---
>
>
>>
>> I'm wondering if that might be the key to my wife's problem here.
>>
>> She is using a DLink router on her DSL connection with
>> factory-settings (I had her hit the reset button, and do no other
>> configuration changes). I don't remmeber the model off hand, I can
>> ask her; but would a router out of the box block port 113?
>
>
>