"The computer restarted unexpectedly or encountered an unexpected"

It's new laptop and just was running installation (Home Vista Premium), then
suddenly a error message "the computer restarted unexpectedly or encountered
an unexpected error. Windows installation cannot proceed. To install windows,
click "OK" or restart the computer, and then restart the installation". But
no matter what I've tried, that message appears again. Has anyone encountered
the same problem? Could anyone please help? I bought it overseas, costly to
send it back. Thanks in advance.

If it is a new laptop, what Operating System did it come with?
They come pre-installed!
--
Mick Murphy - Qld - Australia


"amazone" wrote:

> It's new laptop and just was running installation (Home Vista Premium), then
> suddenly a error message "the computer restarted unexpectedly or encountered
> an unexpected error. Windows installation cannot proceed. To install windows,
> click "OK" or restart the computer, and then restart the installation". But
> no matter what I've tried, that message appears again. Has anyone encountered
> the same problem? Could anyone please help? I bought it overseas, costly to
> send it back. Thanks in advance.

If it's a new laptop, the proper response is to return it to the place of
purchase or to the manufacturer for repair or warranty work.

--
Richard G. Harper [MVP Shell/User]
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/


"amazone" <> wrote in message
news:AC4395E9-EB2B-46CA-8B77-...
> It's new laptop and just was running installation (Home Vista Premium),
> then
> suddenly a error message "the computer restarted unexpectedly or
> encountered
> an unexpected error. Windows installation cannot proceed. To install
> windows,
> click "OK" or restart the computer, and then restart the installation".
> But
> no matter what I've tried, that message appears again. Has anyone
> encountered
> the same problem? Could anyone please help? I bought it overseas, costly
> to
> send it back. Thanks in advance.

On Tue, 6 May 2008 05:22:01 -0400, "Richard G. Harper"
<> wrote:

>If it's a new laptop, the proper response is to return it to the place of
>purchase or to the manufacturer for repair or warranty work.

New laptops don't require an installation of an operating system.
Whatever the OP is doing probably has nullified any warranty.

New laptops DO require installation. Lenovo, Toshiba, HP, Acer and al
others ship the OS in a compressed format and extract/install on firs
boot. This is mostly for language reasons because the Vista license onl
supports one language. Please people, do your homework and stop givin
out bad/wrong info

--
NewJohnn
-----------------------------------------------------------------------
NewJohnny's Profile: http://forums.techarena.in/member.php?u=5287
View this thread: http://forums.techarena.in/showthread.php?t=96259

http://forums.techarena.i

I am having the same problem. I bought a new motherboard and installed Vista, but it was very unstable so I decided to reinstall.

It was on the final boot into a fresh install. Got a BSOD and then the message computer restarted unexpectedly or encountered an unexpected error vista installation, please reboot to continue, the system then just cycles through this over and over. I am using Vista 32bit Business Edition!

Config:
Pentium D 2.8 GHz. 915
2 GB DDR Geil dual channel Memory (one per slot)
Western Digital 320 gig, 7200 rpm SATA
Gigabyte GA-EP45-UD3LR/ motherboard
Power 500 Watt PSU

What can I do to resolve this? Is it safe to turn it off remove the cd and to boot? I had a previous installation can I restore that?

On 09/11/2010 04:03 AM, suzette55 wrote:
> Hi, I have this problem as well, I have a HP media center desktop pc
> recently my husband switched it off at the power point because it froze
> he didnt know the ctr alt dele, since then when I start it comes up with
> a black screen with 00 00 00 tiled all over it and then it goes into
> windows but and does nothing, I bought recovery discs and ran them but
> still nothing it just keeps starting up with the windows opening page
> and then black screen full of zeros then the dreaded error message from
> above.
> Thanks if you can help
>
>



Wow...

not a terribly coherent question===>

but the screen with all zeros on it is significant


The problem is very likely to be with the video card.

Since you guys don't know how to deal with that...
take it in to the shop...

don't take it to one of those rip-off places though
such as Geek-Squad

On Sun, 12 Sep 2010 03:36:51 -0500, suzette55 wrote:

> expertz;5056552 Wrote:
>> On of my friend also faced similar issues on his computer and to solve
>> this issue he changed the DDR voltage in the bios from “auto” to “2.0v”
>> and the system worked like a champ. He found out that the memory is
>> listed as 2.1v on the vendor site, but actually setting it to that would
>> cause hangs and various crashes. From digging around a little it seems
>> more than a few people are having issues with the combination of that
>> different motherboard and different memory.
>
> Hi I know this sounds pretty dumb, but I went into the bios but I cant
> find where to change that, can you please let me know where it is in the
> bios.
> thanks again

Not every BIOS provides that capability.

--
Gene E. Bloch (Stumbling Bloch)