Hi--
I don't see the original post so I don't know your original problem. You
get to the memory diagnostic by using the DVD and setting your bios so your
pc will boot from it or in the case of most laptop, notebooks, and netbooks
hitting a key to give you the choice to boot from the DVD--for many pcs but
not all it's tapping the Esc key at the upper left of the keyboard when
starting the pc.
How to Use the Vista Memory Diagnostic Tool with Screenshots
http://www.bleepingcomputer.com/tuto...torial146.html
Good luck,
CH
"dpatterson" <> wrote in message
news:...
>
> hotsizzle;2982246 Wrote:
>> i fixed it, u have to do a memory diagnostic then it will bring u to the
>> desktop and if u w8 a while than u go to install and click on the drive
>> and erase the installation and retry
>
> How do you get to the memory diagnostic? Not able to get there in my
> case. It is a brand new laptop that never finished the initial install.
>
>
> --
> dpatterson
> ------------------------------------------------------------------------
> dpatterson's Profile: http://forums.techarena.in/members/88725.htm
> View this thread:
> http://forums.techarena.in/vista-set...all/767215.htm
>
> http://forums.techarena.in
>