Computer won't update, automatically or manually

I took my computer to "the Geek Squad" last June because it wasn't wroking
ight. I just noticed that even though I hav it set for automatic updates,
there hasn't been one since June . I canot get it to update. I get" have
encountered a problem and cannot display the page. error ox800 2EFD
-- I contacted the Geeks, They will charge me 300.00 to fix imy computer.
NOT so now what?
Cathy

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Cathy R wrote:
> I took my computer to "the Geek Squad" last June because it wasn't wroking
> ight. I just noticed that even though I hav it set for automatic
> updates,
> there hasn't been one since June . I canot get it to update. I get" have
> encountered a problem and cannot display the page. error ox800 2EFD
> -- I contacted the Geeks, They will charge me 300.00 to fix imy computer.
> NOT so now what?
> Cathy

Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server

When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD error.
http://update.microsoft.com/windowsu...=en&IsMu=False

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
Web site or the Microsoft Update Web site
http://support.microsoft.com/?kbid=836941

Finding a solution for the 0x80072EFD error
http://www.updatexp.com/0x80072efd.html


--

====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp


"Cathy R" <> wrote in message
news:76741955-19BD-4F95-8618-...
|I took my computer to "the Geek Squad" last June because it wasn't wroking
| ight. I just noticed that even though I hav it set for automatic updates,
| there hasn't been one since June . I canot get it to update. I get" have
| encountered a problem and cannot display the page. error ox800 2EFD
| -- I contacted the Geeks, They will charge me 300.00 to fix imy computer.
| NOT so now what?
| Cathy