"configuring updates 3 of 3. 0% complete" reboot loop in Vista - possible fix

The following is from MS PSS (paraphrased):

Issue:

After installing updates from Windows Update, you may get into a Reboot loop
where you machines gets to “configuring updates 3 of 3. 0% complete” then
reboots. The machine then continues to reboot.

Solution:

1a. Boot to the Windows DVD and choose the repair option in the lower left
hand corner, choose System Restore, and select a Restore Point predating the
attempted installation of the updates.

1b. If you don't have the DVD and the Vista came preinstalled on the
machine, boot to the Safe Mode options using F8 during startup (tutorial:
http://www.bleepingcomputer.com/tuto...l61.html#vista).

Once in Safe Mode, invoke System Restore as follows:

Start | Run | (type in) rstrui.exe | [OK]

Select an available Restore Point predating the attempted installation of
the updates.

Recommendation:

To avoid running into the same problem again, install the following update
separately and ASAP:

A software update is available for the Windows Vista installation software
feature:
http://support.microsoft.com/kb/937287

Download links for manual installation:

Vista x86 :
http://www.microsoft.com/downloads/d...e-9a1634d0cc8e

Vista x64:
http://www.microsoft.com/downloads/d...1-ef938217b285
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

I have Vista Ultimate in my Quadcore system and just just turned on the
Windows Update last nite. After downloaded updates, it started
installing/configuring...and it restarted itself to "Configuring Updates"
screen.... got stuck there forever. I waited for like 4 hours ....
Wonder if your fix is applicable for my issue but i have nothing to lose.

Wish I had XP instead

vmai3 wrote:
> I have Vista Ultimate in my Quadcore system and just just turned on the
> Windows Update last nite. After downloaded updates, it started
> installing/configuring...and it restarted itself to "Configuring Updates"
> screen.... got stuck there forever. I waited for like 4 hours ....
> Wonder if your fix is applicable for my issue but i have nothing to lose.
>
> Wish I had XP instead
>
Yes this is applicable to your situation.

Yes.

vmai3 wrote:
> I have Vista Ultimate in my Quadcore system and just just turned on the
> Windows Update last nite. After downloaded updates, it started
> installing/configuring...and it restarted itself to "Configuring Updates"
> screen.... got stuck there forever. I waited for like 4 hours ....
> Wonder if your fix is applicable for my issue but i have nothing to lose.
>
> Wish I had XP instead

"PA Bear [MS MVP]" wrote:

> The following is from MS PSS (paraphrased):
>
> Issue:
>
> After installing updates from Windows Update, you may get into a Reboot loop
> where you machines gets to “configuring updates 3 of 3. 0% complete� then
> reboots. The machine then continues to reboot.
>
> Solution:
>
> 1a. Boot to the Windows DVD and choose the repair option in the lower left
> hand corner, choose System Restore, and select a Restore Point predating the
> attempted installation of the updates.
>
> 1b. If you don't have the DVD and the Vista came preinstalled on the
> machine, boot to the Safe Mode options using F8 during startup (tutorial:
> http://www.bleepingcomputer.com/tuto...l61.html#vista).
>
> Once in Safe Mode, invoke System Restore as follows:
>
> Start | Run | (type in) rstrui.exe | [OK]
>
> Select an available Restore Point predating the attempted installation of
> the updates.
>
> Recommendation:
>
> To avoid running into the same problem again, install the following update
> separately and ASAP:
>
> A software update is available for the Windows Vista installation software
> feature:
> http://support.microsoft.com/kb/937287
>
> Download links for manual installation:
>
> Vista x86 :
> http://www.microsoft.com/downloads/d...e-9a1634d0cc8e
>
> Vista x64:
> http://www.microsoft.com/downloads/d...1-ef938217b285
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>

I've got the OEM media but no restore points. Is there a solution with this?

Jimmy


"PA Bear [MS MVP]" wrote:

> The following is from MS PSS (paraphrased):
>
> Issue:
>
> After installing updates from Windows Update, you may get into a Reboot loop
> where you machines gets to “configuring updates 3 of 3. 0% complete� then
> reboots. The machine then continues to reboot.
>
> Solution:
>
> 1a. Boot to the Windows DVD and choose the repair option in the lower left
> hand corner, choose System Restore, and select a Restore Point predating the
> attempted installation of the updates.
>
> 1b. If you don't have the DVD and the Vista came preinstalled on the
> machine, boot to the Safe Mode options using F8 during startup (tutorial:
> http://www.bleepingcomputer.com/tuto...l61.html#vista).
>
> Once in Safe Mode, invoke System Restore as follows:
>
> Start | Run | (type in) rstrui.exe | [OK]
>
> Select an available Restore Point predating the attempted installation of
> the updates.
>
> Recommendation:
>
> To avoid running into the same problem again, install the following update
> separately and ASAP:
>
> A software update is available for the Windows Vista installation software
> feature:
> http://support.microsoft.com/kb/937287
>
> Download links for manual installation:
>
> Vista x86 :
> http://www.microsoft.com/downloads/d...e-9a1634d0cc8e
>
> Vista x64:
> http://www.microsoft.com/downloads/d...1-ef938217b285
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>

<QP>
Customers who may be experiencing this issue can use system restore to
correct it or contact 1-866-PC-Safety for help troubleshooting. Additional
guidance will be available via Microsoft's free Update Support Center soon.
</QP>
Source:
http://windowsvistablog.com/blogs/wi...-kb937287.aspx
--
~PA Bear

jfn wrote:
> I've got the OEM media but no restore points. Is there a solution with
> this?
>
> Jimmy
>
>
> "PA Bear [MS MVP]" wrote:
>
>> The following is from MS PSS (paraphrased):
>>
>> Issue:
>>
>> After installing updates from Windows Update, you may get into a Reboot
>> loop where you machines gets to “configuring updates 3 of 3. 0%
>> complete� then reboots. The machine then continues to reboot.
>>
>> Solution:
>>
>> 1a. Boot to the Windows DVD and choose the repair option in the lower
>> left
>> hand corner, choose System Restore, and select a Restore Point predating
>> the attempted installation of the updates.
>>
>> 1b. If you don't have the DVD and the Vista came preinstalled on the
>> machine, boot to the Safe Mode options using F8 during startup (tutorial:
>> http://www.bleepingcomputer.com/tuto...l61.html#vista).
>>
>> Once in Safe Mode, invoke System Restore as follows:
>>
>> Start | Run | (type in) rstrui.exe | [OK]
>>
>> Select an available Restore Point predating the attempted installation of
>> the updates.
>>
>> Recommendation:
>>
>> To avoid running into the same problem again, install the following
>> update
>> separately and ASAP:
>>
>> A software update is available for the Windows Vista installation
>> software
>> feature:
>> http://support.microsoft.com/kb/937287
>>
>> Download links for manual installation:
>>
>> Vista x86 :
>> http://www.microsoft.com/downloads/d...e-9a1634d0cc8e
>>
>> Vista x64:
>> http://www.microsoft.com/downloads/d...1-ef938217b285
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/

PS:

Microsoft Update Solution Center:
http://support.microsoft.com/ph/6527


PA Bear [MS MVP] wrote:
> <QP>
> Customers who may be experiencing this issue can use system restore to
> correct it or contact 1-866-PC-Safety for help troubleshooting.
> Additional
> guidance will be available via Microsoft's free Update Support Center
> soon.
> </QP>
> Source:
> http://windowsvistablog.com/blogs/wi...-kb937287.aspx
>
> jfn wrote:
>> I've got the OEM media but no restore points. Is there a solution with
>> this?
>>
>> Jimmy
>>
>>
>> "PA Bear [MS MVP]" wrote:
>>
>>> The following is from MS PSS (paraphrased):
>>>
>>> Issue:
>>>
>>> After installing updates from Windows Update, you may get into a Reboot
>>> loop where you machines gets to “configuring updates 3 of 3. 0%
>>> complete� then reboots. The machine then continues to reboot.
>>>
>>> Solution:
>>>
>>> 1a. Boot to the Windows DVD and choose the repair option in the lower
>>> left
>>> hand corner, choose System Restore, and select a Restore Point predating
>>> the attempted installation of the updates.
>>>
>>> 1b. If you don't have the DVD and the Vista came preinstalled on the
>>> machine, boot to the Safe Mode options using F8 during startup
>>> (tutorial:
>>> http://www.bleepingcomputer.com/tuto...l61.html#vista).
>>>
>>> Once in Safe Mode, invoke System Restore as follows:
>>>
>>> Start | Run | (type in) rstrui.exe | [OK]
>>>
>>> Select an available Restore Point predating the attempted installation
>>> of
>>> the updates.
>>>
>>> Recommendation:
>>>
>>> To avoid running into the same problem again, install the following
>>> update
>>> separately and ASAP:
>>>
>>> A software update is available for the Windows Vista installation
>>> software
>>> feature:
>>> http://support.microsoft.com/kb/937287
>>>
>>> Download links for manual installation:
>>>
>>> Vista x86 :
>>> http://www.microsoft.com/downloads/d...e-9a1634d0cc8e
>>>
>>> Vista x64:
>>> http://www.microsoft.com/downloads/d...1-ef938217b285
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/

Hi,
I have been having a similar problem, with the only difference being my
system doesn't go into a reboot loop. I see the "configuring updates 1/2/3 of
3" during either shutdown or startup/welcome screen...it shows for about 15
seconds or so, then continues on with the task. According to the
instructions (below) I need to choose a restore point before the bad
update...unfortunately the bad update occurred around Apr. 8, and my restore
points don't go back that far. Any suggestions on what I should do? Thank
you for your help.
Fallstar

"PA Bear [MS MVP]" wrote:

> The following is from MS PSS (paraphrased):
>
> Issue:
>
> After installing updates from Windows Update, you may get into a Reboot loop
> where you machines gets to “configuring updates 3 of 3. 0% complete� then
> reboots. The machine then continues to reboot.
>
> Solution:
>
> 1a. Boot to the Windows DVD and choose the repair option in the lower left
> hand corner, choose System Restore, and select a Restore Point predating the
> attempted installation of the updates.
>
> 1b. If you don't have the DVD and the Vista came preinstalled on the
> machine, boot to the Safe Mode options using F8 during startup (tutorial:
> http://www.bleepingcomputer.com/tuto...l61.html#vista).
>
> Once in Safe Mode, invoke System Restore as follows:
>
> Start | Run | (type in) rstrui.exe | [OK]
>
> Select an available Restore Point predating the attempted installation of
> the updates.
>
> Recommendation:
>
> To avoid running into the same problem again, install the following update
> separately and ASAP:
>
> A software update is available for the Windows Vista installation software
> feature:
> http://support.microsoft.com/kb/937287
>
> Download links for manual installation:
>
> Vista x86 :
> http://www.microsoft.com/downloads/d...e-9a1634d0cc8e
>
> Vista x64:
> http://www.microsoft.com/downloads/d...1-ef938217b285
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>

Try the various Resolution methods in...

The update is not installed successfully, you receive a message, and the
computer restarts when you try to install an update in Windows Vista:
http://support.microsoft.com/kb/949358

Also see the section "How to avoid this problem" in KB949358!


Or avail yourself of...

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
• US:
http://support.microsoft.com/oas/def...4&gprid=500921

• CA:
http://support.microsoft.com/oas/def...4&gprid=500921

• UK:
http://support.microsoft.com/oas/def...4&gprid=500921

• AU:
http://support.microsoft.com/oas/def...4&gprid=500921

• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Fallstar wrote:
> Hi,
> I have been having a similar problem, with the only difference being my
> system doesn't go into a reboot loop. I see the "configuring updates 1/2/3
> of 3" during either shutdown or startup/welcome screen...it shows for
> about
> 15 seconds or so, then continues on with the task. According to the
> instructions (below) I need to choose a restore point before the bad
> update...unfortunately the bad update occurred around Apr. 8, and my
> restore
> points don't go back that far. Any suggestions on what I should do?
> Thank
> you for your help.
> Fallstar
>
> "PA Bear [MS MVP]" wrote:
>
>> The following is from MS PSS (paraphrased):
>>
>> Issue:
>>
>> After installing updates from Windows Update, you may get into a Reboot
>> loop where you machines gets to “configuring updates 3 of 3. 0%
>> complete� then reboots. The machine then continues to reboot.
>>
>> Solution:
>>
>> 1a. Boot to the Windows DVD and choose the repair option in the lower
>> left
>> hand corner, choose System Restore, and select a Restore Point predating
>> the attempted installation of the updates.
>>
>> 1b. If you don't have the DVD and the Vista came preinstalled on the
>> machine, boot to the Safe Mode options using F8 during startup (tutorial:
>> http://www.bleepingcomputer.com/tuto...l61.html#vista).
>>
>> Once in Safe Mode, invoke System Restore as follows:
>>
>> Start | Run | (type in) rstrui.exe | [OK]
>>
>> Select an available Restore Point predating the attempted installation of
>> the updates.
>>
>> Recommendation:
>>
>> To avoid running into the same problem again, install the following
>> update
>> separately and ASAP:
>>
>> A software update is available for the Windows Vista installation
>> software
>> feature:
>> http://support.microsoft.com/kb/937287
>>
>> Download links for manual installation:
>>
>> Vista x86 :
>> http://www.microsoft.com/downloads/d...e-9a1634d0cc8e
>>
>> Vista x64:
>> http://www.microsoft.com/downloads/d...1-ef938217b285
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/