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Confirm KB908531 freezes Word file open?

 
 
BobG
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      04-12-2006
After experiencing problems with the April updates for Windows XP I began to
try them out one at a time.

Installing KB908531 brought back the problem of having Word become
non-responsive when attempting to use "file" "open"

Can others confirm the same problem with KB908531?

Thanks in advance for your time and energy!
 
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Howard
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      04-12-2006

yes, our company is having the same issue. I had to uninstall it fix it
temporarily.

Howard

"BobG" wrote:

> After experiencing problems with the April updates for Windows XP I began to
> try them out one at a time.
>
> Installing KB908531 brought back the problem of having Word become
> non-responsive when attempting to use "file" "open"
>
> Can others confirm the same problem with KB908531?
>
> Thanks in advance for your time and energy!

 
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Ian Morland
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      04-12-2006
I can confirm also - eiether a restore or removing KB908531 removes that
particualr problem

"BobG" wrote:

> After experiencing problems with the April updates for Windows XP I began to
> try them out one at a time.
>
> Installing KB908531 brought back the problem of having Word become
> non-responsive when attempting to use "file" "open"
>
> Can others confirm the same problem with KB908531?
>
> Thanks in advance for your time and energy!

 
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RH2
Guest
Posts: n/a

 
      04-12-2006


"BobG" wrote:

> After experiencing problems with the April updates for Windows XP I began to
> try them out one at a time.
>
> Installing KB908531 brought back the problem of having Word become
> non-responsive when attempting to use "file" "open"
>
> Can others confirm the same problem with KB908531?
>
> Thanks in advance for your time and energy!

 
Reply With Quote
 
RH2
Guest
Posts: n/a

 
      04-12-2006
I am having the same problem. It also won't let you perform a "save as".

"BobG" wrote:

> After experiencing problems with the April updates for Windows XP I began to
> try them out one at a time.
>
> Installing KB908531 brought back the problem of having Word become
> non-responsive when attempting to use "file" "open"
>
> Can others confirm the same problem with KB908531?
>
> Thanks in advance for your time and energy!

 
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WrongWheel
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Posts: n/a

 
      04-12-2006
For us there seems to be an issue with HP Scanning Software ( v2.x) and the
KB908531. Uninstalling ether the patch or the HP scanning software seems to
fix it. Hoping they recall and update this patch quickly.
 
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Tom Alverson
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      04-12-2006
I am also seeing this on 3 machines here. They all happen to have HP
scanners on them.


Tom


"WrongWheel" <> wrote in message
news9034D18-E482-4320-9DF8-...
> For us there seems to be an issue with HP Scanning Software ( v2.x) and
> the
> KB908531. Uninstalling ether the patch or the HP scanning software seems
> to
> fix it. Hoping they recall and update this patch quickly.



 
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RH2
Guest
Posts: n/a

 
      04-12-2006
When I attempted to uninstall the patch, I was notified that two other
patches might be affected, so I just did a system restore prior to the
patches released today. Word seems to work now. I also have an HP scanner,
but I haven't tried it. I'm a little surprised this patch is affected by a
third party software.

"WrongWheel" wrote:

> For us there seems to be an issue with HP Scanning Software ( v2.x) and the
> KB908531. Uninstalling ether the patch or the HP scanning software seems to
> fix it. Hoping they recall and update this patch quickly.

 
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BobG
Guest
Posts: n/a

 
      04-13-2006
WrongWheel's solution worked. After removing HP PrecisionScan Pro 3.1
software the Windows XP patches work with my Office applications and Windows
Explorer.

"WrongWheel" wrote:

> For us there seems to be an issue with HP Scanning Software ( v2.x) and the
> KB908531. Uninstalling ether the patch or the HP scanning software seems to
> fix it. Hoping they recall and update this patch quickly.

 
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kaz e
Guest
Posts: n/a

 
      04-13-2006
Please explain in layman's terms how i get rid of KB908351? reading on here
it could be that what's causing my problems... I keep getting a box saying "
windows explorer has encountered a problem and needs to close. send/dont send
etc.. and sometimes all my icons dissapear for a few seconds when i click on
something. thank you

"Ian Morland" wrote:

> I can confirm also - eiether a restore or removing KB908531 removes that
> particualr problem
>
> "BobG" wrote:
>
> > After experiencing problems with the April updates for Windows XP I began to
> > try them out one at a time.
> >
> > Installing KB908531 brought back the problem of having Word become
> > non-responsive when attempting to use "file" "open"
> >
> > Can others confirm the same problem with KB908531?
> >
> > Thanks in advance for your time and energy!

 
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