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Connected - but no Partnership

 
 
Adena
Guest
Posts: n/a

 
      09-01-2008
Complicated issue possibly.
New Mobile 6 - Blackjack2 replacing Jornada 568.
Deleted previous partnership.
Uninstalled, reinstalled AS 4.5 (from fresh new MS download)
Outlook ver Office 2007 Ultimate
XPSP3
Firewall ports open on the Windows Firewall (no others in use)
T 26675
T 5721
T 5678
T 990
U 5679
U 990 ( just in case)
allowing WCESMgr.svc - d:\progra~\msactivesync\WCESMgr.svc
allowing RAPIMGR.exe - d:\progra~\msactivesync\RAPIMGR.exe
allowing wcescomm.exe - d:\progra~\msactivesync\wcescomm.exe


Turned off Checkpoint VPN client (stopped) (thru systray)
Then I stopped the Checkpoint SecureRemote Watchdog in Services.

Apps in taskman are:
Wcesmgr.exe
wcescomme.exe
rapimgr.exe

When the USB cable is not connected to the device AS says "No partnerships"
When I plug in the device - AS says "Connecting" and just sits there...

My question:
Do I need to remove the partnership on the device (from once sucessful, but
not since having the sim card updated at the store with my old phone numbers
from my old card)?
Is there a residual partnership that I can remove on the PC somewhere as
well?

The inept Troubleshooter should be shot, it only refers me to the KB article
that mentions adding port 990 (not even mentioning UDP or TCP).


Here is details from my aslog.txt:
Pinging Desktop gateway 10.10.1.1 started
Ping echoed successfully
Pinging Device 169.254.2.2 started
Ping echoed successfully
Unable to establish a connection between the PC and the device. Get
up-to-date solutions to common connection problems. Please click the
following link:
http://go.microsoft.com/fwlink/?LinkId=65257
The device appears to be disconnected. Please connect your device to the PC
ActiveSync is performing a sync, please wait......
Searching ActiveSync log file
No errors found in ActiveSync log file
Exiting

I'm wondering if the device should have a uniquie IP address on the
network... 169.x.x.x is APIPA. I tried a static ip on my private lan - but
that made it unavailable to connect at all.

Windows Mobile-based Device#2 (where is #1? leftover in registry perhaps?)
10.28.2005 5.1.2600.2781 - driver version

I just need the partnership to connect and I think I can work out the rest
of the kinks. Any suggestions are appreciated.

Adena Wilder
MCSE+NT4, MCSE-2000, MCSA-2003 - and former (embarrassed to admit, once
supported ppc in the first early days at MS)



 
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Adena
Guest
Posts: n/a

 
      09-01-2008
I wanted to add more detail from my log file to see if it provides additional
insight that I might be overlooking...


ActiveSync Troubleshooting Utility version: 4.5.5096.0
Date/Time: 2008/08/31-21:37:59.156
Analysis started
Operating system has been qualified as Windows XP (Home or Professional) SP1
or greater
Current operating system is supported
Current version of IE is supported
ActiveSync version found is 4.5.5096
Outlook 2007 found
Current version of Outlook is supported
Exchange server found in Outlook profile 8004010f
Connection to Exchange server okay
PC is qualified
RNDIS driver has been detected.
Net start - %s
Net start - These Windows services are started:

Net start -

Net start - Application Layer Gateway Service

Net start - Automatic Updates

Net start - COM+ Event System

Net start - Computer Browser

Net start - Cryptographic Services

Net start - DCOM Server Process Launcher

Net start - DHCP Client

Net start - Distributed Link Tracking Client

Net start - DNS Client

Net start - Error Reporting Service

Net start - Event Log

Net start - Help and Support

Net start - HID Input Service

Net start - IPSEC Services

Net start - Logical Disk Manager

Net start - Network Connections

Net start - Network Location Awareness (NLA)

Net start - Plug and Play

Net start - Print Spooler

Net start - Protected Storage

Net start - Remote Access Connection Manager

Net start - Remote Procedure Call (RPC)

Net start - Remote Registry

Net start - SAP Agent

Net start - Secondary Logon

Net start - Security Accounts Manager

Net start - Security Center

Net start - SecuROM User Access Service (V7)

Net start - Server

Net start - Shell Hardware Detection

Net start - SSDP Discovery Service

Net start - System Event Notification

Net start - System Restore Service

Net start - Task Scheduler

Net start - TCP/IP NetBIOS Helper

Net start - Telephony

Net start - Terminal Services

Net start - Themes

Net start - WebClient

Net start - Windows Audio

Net start - Windows Firewall/Internet Connection Sharing (ICS)

Net start - Windows Image Acquisition (WIA)

Net start - Windows Management Instrumentation

Net start - Windows Search

Net start - Windows Time

Net start - Windows XP FUS Manager

Net start - Wireless Zero Configuration

Net start - Workstation

Net start -

Net start - The command completed successfully.

Net start -

Dumping Route information
Route -
================================================== =========================

Route - Interface List

Route - 0x1 ........................... MS TCP Loopback interface
Route - 0x2 ...00 08 a1 0a a4 01 ...... CNet PRO200WL PCI Fast Ethernet
Adapter - SecuRemote Miniport
Route - 0x70004 ...80 00 60 0f e8 00 ...... Windows Mobile-based Device #2
Route -
================================================== =========================

Route -
================================================== =========================

Route - Active Routes:

Route - Network Destination Netmask Gateway Interface
Metric

Route - 0.0.0.0 0.0.0.0 10.10.1.1 10.10.1.4
20

Route - 10.0.0.0 255.0.0.0 10.10.1.4 10.10.1.4
20

Route - 10.10.1.4 255.255.255.255 127.0.0.1 127.0.0.1
20

Route - 10.255.255.255 255.255.255.255 10.10.1.4 10.10.1.4
20

Route - 63.236.111.59 255.255.255.255 10.10.1.1 10.10.1.4
20

Route - 80.12.96.32 255.255.255.255 10.10.1.1 10.10.1.4
20

Route - 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1
1

Route - 169.254.2.0 255.255.255.0 169.254.2.2 169.254.2.2
30

Route - 169.254.2.2 255.255.255.255 127.0.0.1 127.0.0.1
30

Route - 169.254.255.255 255.255.255.255 169.254.2.2 169.254.2.2
30

Route - 207.46.16.243 255.255.255.255 10.10.1.1 10.10.1.4
20

Route - 207.46.19.190 255.255.255.255 10.10.1.1 10.10.1.4
20

Route - 224.0.0.0 240.0.0.0 10.10.1.4 10.10.1.4
20

Route - 224.0.0.0 240.0.0.0 169.254.2.2 169.254.2.2
30

Route - 255.255.255.255 255.255.255.255 10.10.1.4 10.10.1.4
1

Route - 255.255.255.255 255.255.255.255 169.254.2.2 169.254.2.2
1

Route - Default Gateway: 10.10.1.1

Route -
================================================== =========================

Route - Persistent Routes:

Route - None

Dumping Ipconfig information
Ipconfig -


Ipconfig - Windows IP Configuration


Ipconfig -


Ipconfig - Host Name . . . . . . . . . . . . : ADENAXP


Ipconfig - Primary Dns Suffix . . . . . . . :


Ipconfig - Node Type . . . . . . . . . . . . : Unknown


Ipconfig - IP Routing Enabled. . . . . . . . : No


Ipconfig - WINS Proxy Enabled. . . . . . . . : No


Ipconfig -


Ipconfig - Ethernet adapter Local Area Connection:


Ipconfig -


Ipconfig - Connection-specific DNS Suffix . :


Ipconfig - Description . . . . . . . . . . . : CNet PRO200WL PCI
Fast Ethernet Adapter


Ipconfig - Physical Address. . . . . . . . . : 00-08-A1-0A-A4-01


Ipconfig - Dhcp Enabled. . . . . . . . . . . : Yes


Ipconfig - Autoconfiguration Enabled . . . . : Yes


Ipconfig - IP Address. . . . . . . . . . . . : 10.10.1.4


Ipconfig - Subnet Mask . . . . . . . . . . . : 255.0.0.0


Ipconfig - Default Gateway . . . . . . . . . : 10.10.1.1


Ipconfig - DHCP Server . . . . . . . . . . . : 10.10.1.1


Ipconfig - DNS Servers . . . . . . . . . . . : 10.10.1.1


Ipconfig - Lease Obtained. . . . . . . . . . : Sunday, August 31,
2008 7:41:01 PM


Ipconfig - Lease Expires . . . . . . . . . . : Monday, September 01,
2008 4:11:13 PM


Ipconfig -


Ipconfig - Ethernet adapter Local Area Connection 4:


Ipconfig -


Ipconfig - Connection-specific DNS Suffix . :


Ipconfig - Description . . . . . . . . . . . : Windows Mobile-based
Device #2


Ipconfig - Physical Address. . . . . . . . . : 80-00-60-0F-E8-00


Ipconfig - Dhcp Enabled. . . . . . . . . . . : Yes


Ipconfig - Autoconfiguration Enabled . . . . : Yes


Ipconfig - IP Address. . . . . . . . . . . . : 169.254.2.2


Ipconfig - Subnet Mask . . . . . . . . . . . : 255.255.255.0


Ipconfig - Default Gateway . . . . . . . . . :


Ipconfig - DHCP Server . . . . . . . . . . . : 169.254.2.1


Ipconfig - Lease Obtained. . . . . . . . . . : Sunday, August 31,
2008 9:27:25 PM


Ipconfig - Lease Expires . . . . . . . . . . : Tuesday, September
30, 2008 9:27:25 PM


Dumping LSPs information
LSP - MSAFD Tcpip [TCP/IP]
LSP - MSAFD Tcpip [UDP/IP]
LSP - MSAFD Tcpip [RAW/IP]
LSP - RSVP UDP Service Provider
LSP - RSVP TCP Service Provider
LSP - MSAFD nwlnkipx [IPX]
LSP - MSAFD nwlnkspx [SPX]
LSP - MSAFD nwlnkspx [SPX] [Pseudo Stream]
LSP - MSAFD nwlnkspx [SPX II]
LSP - MSAFD nwlnkspx [SPX II] [Pseudo Stream]
LSP - MSAFD NetBIOS [\Device\NwlnkNb] SEQPACKET 7
LSP - MSAFD NetBIOS [\Device\NwlnkNb] DATAGRAM 7
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{065410BC-AF15-4078-9327-F3E9923AD2C4}] SEQPACKET 9
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{065410BC-AF15-4078-9327-F3E9923AD2C4}] DATAGRAM 9
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{41B6A380-77EE-44ED-B642-51CB33D6491F}] SEQPACKET 6
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{41B6A380-77EE-44ED-B642-51CB33D6491F}] DATAGRAM 6
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{DFB8AC1C-E839-40CF-ABD9-F6BF5D3B908D}] SEQPACKET 0
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{DFB8AC1C-E839-40CF-ABD9-F6BF5D3B908D}] DATAGRAM 0
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{11ADD2A2-4BE0-4EF2-ACBF-E637F9445D4F}] SEQPACKET 1
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{11ADD2A2-4BE0-4EF2-ACBF-E637F9445D4F}] DATAGRAM 1
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{693F63FE-6799-4BA8-B202-BC13C34B6DFF}] SEQPACKET 2
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{693F63FE-6799-4BA8-B202-BC13C34B6DFF}] DATAGRAM 2
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{1325C5AD-B6D2-4867-8DFE-0EB05C165939}] SEQPACKET 3
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{1325C5AD-B6D2-4867-8DFE-0EB05C165939}] DATAGRAM 3
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{0477D672-3FFA-46C5-86CE-0BF09D61D01D}] SEQPACKET 4
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{0477D672-3FFA-46C5-86CE-0BF09D61D01D}] DATAGRAM 4
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{C4443325-05AB-45B0-9365-D48D67D2FF9D}] SEQPACKET 5
LSP - MSAFD NetBIOS
[\Device\NetBT_Tcpip_{C4443325-05AB-45B0-9365-D48D67D2FF9D}] DATAGRAM 5
Dumping NSPs information
NSP - Tcpip
NSP - NTDS
NSP - Network Location Awareness (NLA) Namespace
NSP - NWLink IPX/SPX/NetBIOS Compatible Transport Protocol
Dumping NDIS information
Listing Network Protocols
---NWLink SPX/SPXII Protocol
------Binding Path 1
---------NWLink IPX/SPX/NetBIOS Compatible Transport Protocol
---NWLink NetBIOS
------Binding Path 1
---------NWLink IPX/SPX/NetBIOS Compatible Transport Protocol
---NWLink IPX/SPX/NetBIOS Compatible Transport Protocol
------Binding Path 1
---------CNet PRO200WL PCI Fast Ethernet Adapter
------Binding Path 2
---------Microsoft TV/Video Connection
------Binding Path 3
---------VPN-1 SecureClient Adapter
------Binding Path 4
---------WAN Miniport (IPX)
---Message-oriented TCP/IP Protocol (SMB session)
---WINS Client(TCP/IP) Protocol
------Binding Path 1
---------Internet Protocol (TCP/IP)
---------Windows Mobile-based Device #2
------Binding Path 2
---------Internet Protocol (TCP/IP)
---------VPN-1 SecureClient Adapter
------Binding Path 3
---------Internet Protocol (TCP/IP)
---------CNet PRO200WL PCI Fast Ethernet Adapter
------Binding Path 4
---------Internet Protocol (TCP/IP)
---------Microsoft TV/Video Connection
------Binding Path 5
---------Internet Protocol (TCP/IP)
---------WAN Miniport (IP)
---Internet Protocol (TCP/IP)
------Binding Path 1
---------Windows Mobile-based Device #2
------Binding Path 2
---------VPN-1 SecureClient Adapter
------Binding Path 3
---------CNet PRO200WL PCI Fast Ethernet Adapter
------Binding Path 4
---------Microsoft TV/Video Connection
------Binding Path 5
---------WAN Miniport (IP)
---Network Monitor Driver
------Binding Path 1
---------VPN-1 SecureClient Adapter
------Binding Path 2
---------Microsoft TV/Video Connection
------Binding Path 3
---------CNet PRO200WL PCI Fast Ethernet Adapter
------Binding Path 4
---------WAN Miniport (Network Monitor)
---NDIS Usermode I/O Protocol
------Binding Path 1
---------VPN-1 SecureClient Adapter
------Binding Path 2
---------Microsoft TV/Video Connection
------Binding Path 3
---------CNet PRO200WL PCI Fast Ethernet Adapter
---Point to Point Protocol Over Ethernet
------Binding Path 1
---------VPN-1 SecureClient Adapter
------Binding Path 2
---------Microsoft TV/Video Connection
------Binding Path 3
---------CNet PRO200WL PCI Fast Ethernet Adapter
---Point to Point Tunneling Protocol
---Layer 2 Tunneling Protocol
---Remote Access NDIS WAN Driver
------Binding Path 1
---------Direct Parallel
------Binding Path 2
---------WAN Miniport (PPPOE)
------Binding Path 3
---------WAN Miniport (PPTP)
------Binding Path 4
---------WAN Miniport (L2TP)
------Binding Path 5
---------RAS Async Adapter
Listing Network Services
---Service Advertising Protocol
---Virtual Machine Network Services
------Binding Path 1
---------CNet PRO200WL PCI Fast Ethernet Adapter
------Binding Path 2
---------RAS Async Adapter
------Binding Path 3
---------WAN Miniport (L2TP)
------Binding Path 4
---------WAN Miniport (PPTP)
------Binding Path 5
---------WAN Miniport (PPPOE)
------Binding Path 6
---------Direct Parallel
------Binding Path 7
---------Microsoft TV/Video Connection
------Binding Path 8
---------VPN-1 SecureClient Adapter
---Check Point SecuRemote
------Binding Path 1
---------CNet PRO200WL PCI Fast Ethernet Adapter
------Binding Path 2
---------VPN-1 SecureClient Adapter
------Binding Path 3
---------WAN Miniport (IP)
---QoS RSVP
---Wireless Zero Configuration
---Steelhead
---Dial-Up Server
---Remote Access Connection Manager
---Dial-Up Client
---File and Printer Sharing for Microsoft Networks
------Binding Path 1
---------NWLink NetBIOS
------Binding Path 2
---------NWLink IPX/SPX/NetBIOS Compatible Transport Protocol
------Binding Path 3
---------Message-oriented TCP/IP Protocol (SMB session)
------Binding Path 4
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------Windows Mobile-based Device #2
------Binding Path 5
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------VPN-1 SecureClient Adapter
------Binding Path 6
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------CNet PRO200WL PCI Fast Ethernet Adapter
------Binding Path 7
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------Microsoft TV/Video Connection
------Binding Path 8
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------WAN Miniport (IP)
---NetBIOS Interface
------Binding Path 1
---------NWLink NetBIOS
------Binding Path 2
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------Windows Mobile-based Device #2
------Binding Path 3
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------VPN-1 SecureClient Adapter
------Binding Path 4
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------CNet PRO200WL PCI Fast Ethernet Adapter
------Binding Path 5
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------Microsoft TV/Video Connection
------Binding Path 6
---------WINS Client(TCP/IP) Protocol
---------Internet Protocol (TCP/IP)
---------WAN Miniport (IP)
---QoS Packet Scheduler
------Binding Path 1
---------VPN-1 SecureClient Adapter
------Binding Path 2
---------CNet PRO200WL PCI Fast Ethernet Adapter
------Binding Path 3
---------WAN Miniport (Network Monitor)
------Binding Path 4
---------WAN Miniport (IP)
---Generic Packet Classifier
---Application Layer Gateway
Pinging Desktop gateway 10.10.1.1 started
Ping echoed successfully
Pinging Device 169.254.2.2 started
Ping echoed successfully
Unable to establish a connection between the PC and the device. Get
up-to-date solutions to common connection problems. Please click the
following link:
http://go.microsoft.com/fwlink/?LinkId=65257
The device appears to be disconnected. Please connect your device to the PC
ActiveSync is performing a sync, please wait......
Searching ActiveSync log file
Log start found
No errors found in ActiveSync log file
Exiting
 
Reply With Quote
 
Chris De Herrera
Guest
Posts: n/a

 
      09-01-2008
Hi,
Most VPNs are implemented to not allow you to use a split horizon which
means that all other network connections are disabled including ActiveSync.

As for the ports, there is a complete list at
http://www.pocketpcfaq.com/faqs/acti...x-firewall.htm


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

"Adena" <> wrote in message
news:8F418354-251E-428A-831C-...
> Complicated issue possibly.
> New Mobile 6 - Blackjack2 replacing Jornada 568.
> Deleted previous partnership.
> Uninstalled, reinstalled AS 4.5 (from fresh new MS download)
> Outlook ver Office 2007 Ultimate
> XPSP3
> Firewall ports open on the Windows Firewall (no others in use)
> T 26675
> T 5721
> T 5678
> T 990
> U 5679
> U 990 ( just in case)
> allowing WCESMgr.svc - d:\progra~\msactivesync\WCESMgr.svc
> allowing RAPIMGR.exe - d:\progra~\msactivesync\RAPIMGR.exe
> allowing wcescomm.exe - d:\progra~\msactivesync\wcescomm.exe
>
>
> Turned off Checkpoint VPN client (stopped) (thru systray)
> Then I stopped the Checkpoint SecureRemote Watchdog in Services.
>
> Apps in taskman are:
> Wcesmgr.exe
> wcescomme.exe
> rapimgr.exe
>
> When the USB cable is not connected to the device AS says "No
> partnerships"
> When I plug in the device - AS says "Connecting" and just sits there...
>
> My question:
> Do I need to remove the partnership on the device (from once sucessful,
> but
> not since having the sim card updated at the store with my old phone
> numbers
> from my old card)?
> Is there a residual partnership that I can remove on the PC somewhere as
> well?
>
> The inept Troubleshooter should be shot, it only refers me to the KB
> article
> that mentions adding port 990 (not even mentioning UDP or TCP).
>
>
> Here is details from my aslog.txt:
> Pinging Desktop gateway 10.10.1.1 started
> Ping echoed successfully
> Pinging Device 169.254.2.2 started
> Ping echoed successfully
> Unable to establish a connection between the PC and the device. Get
> up-to-date solutions to common connection problems. Please click the
> following link:
> http://go.microsoft.com/fwlink/?LinkId=65257
> The device appears to be disconnected. Please connect your device to the
> PC
> ActiveSync is performing a sync, please wait......
> Searching ActiveSync log file
> No errors found in ActiveSync log file
> Exiting
>
> I'm wondering if the device should have a uniquie IP address on the
> network... 169.x.x.x is APIPA. I tried a static ip on my private lan -
> but
> that made it unavailable to connect at all.
>
> Windows Mobile-based Device#2 (where is #1? leftover in registry perhaps?)
> 10.28.2005 5.1.2600.2781 - driver version
>
> I just need the partnership to connect and I think I can work out the rest
> of the kinks. Any suggestions are appreciated.
>
> Adena Wilder
> MCSE+NT4, MCSE-2000, MCSA-2003 - and former (embarrassed to admit, once
> supported ppc in the first early days at MS)
>
>
>


 
Reply With Quote
 
Adena
Guest
Posts: n/a

 
      09-01-2008
Interesting... I tried the fwkern -re in a simple batch file - and it ran,
but made no difference.
I have disabled in Services the CheckPoint Secure REmote Service, Checkpoint
Securemote Watchdog - to no avail.
I have also disabled the Windows Firewall (in services)
All the ports mentioned in your article are open/added - and did work for
the one time I got it to sync.

I think when the gal at the AT&T store transferred data from my old sim card
to my new one, she broke something?

Been talking to the Tier 3 tech's at Samsung - I have deleted the
partnership on the device, reconnected (greyed out said : No Partnerships)
then it says Connecting - and just sits there... but in Network Connections
shows up at Local Area Connection 5 - Connected - still no worky.

The log file in the device for ActiveSync says:
ConnInfo: failed 0x80004005
then a bunch of these:
AppWndProc - IDM_STOP_REPLICATION
Killing RAPI timer
IDM_STOP_REPLICATION
Netconnect ()
IDM_STOP_REPLICATION
NetConnect(): Posting Quit
a bit farther down...
WM_NETCONNECT 0
SetFwdToDesktop
IDM_STOP_REPLICATION

Not sure where to go from here.
Any other suggestions?

What about residual partnerships? Should I attempt to remove them from the
pc somewhere?




"Adena" wrote:

> Complicated issue possibly.
> New Mobile 6 - Blackjack2 replacing Jornada 568.
> Deleted previous partnership.
> Uninstalled, reinstalled AS 4.5 (from fresh new MS download)
> Outlook ver Office 2007 Ultimate
> XPSP3
> Firewall ports open on the Windows Firewall (no others in use)
> T 26675
> T 5721
> T 5678
> T 990
> U 5679
> U 990 ( just in case)
> allowing WCESMgr.svc - d:\progra~\msactivesync\WCESMgr.svc
> allowing RAPIMGR.exe - d:\progra~\msactivesync\RAPIMGR.exe
> allowing wcescomm.exe - d:\progra~\msactivesync\wcescomm.exe
>
>
> Turned off Checkpoint VPN client (stopped) (thru systray)
> Then I stopped the Checkpoint SecureRemote Watchdog in Services.
>
> Apps in taskman are:
> Wcesmgr.exe
> wcescomme.exe
> rapimgr.exe
>
> When the USB cable is not connected to the device AS says "No partnerships"
> When I plug in the device - AS says "Connecting" and just sits there...
>
> My question:
> Do I need to remove the partnership on the device (from once sucessful, but
> not since having the sim card updated at the store with my old phone numbers
> from my old card)?
> Is there a residual partnership that I can remove on the PC somewhere as
> well?
>
> The inept Troubleshooter should be shot, it only refers me to the KB article
> that mentions adding port 990 (not even mentioning UDP or TCP).
>
>
> Here is details from my aslog.txt:
> Pinging Desktop gateway 10.10.1.1 started
> Ping echoed successfully
> Pinging Device 169.254.2.2 started
> Ping echoed successfully
> Unable to establish a connection between the PC and the device. Get
> up-to-date solutions to common connection problems. Please click the
> following link:
> http://go.microsoft.com/fwlink/?LinkId=65257
> The device appears to be disconnected. Please connect your device to the PC
> ActiveSync is performing a sync, please wait......
> Searching ActiveSync log file
> No errors found in ActiveSync log file
> Exiting
>
> I'm wondering if the device should have a uniquie IP address on the
> network... 169.x.x.x is APIPA. I tried a static ip on my private lan - but
> that made it unavailable to connect at all.
>
> Windows Mobile-based Device#2 (where is #1? leftover in registry perhaps?)
> 10.28.2005 5.1.2600.2781 - driver version
>
> I just need the partnership to connect and I think I can work out the rest
> of the kinks. Any suggestions are appreciated.
>
> Adena Wilder
> MCSE+NT4, MCSE-2000, MCSA-2003 - and former (embarrassed to admit, once
> supported ppc in the first early days at MS)
>
>
>

 
Reply With Quote
 
Chris De Herrera
Guest
Posts: n/a

 
      09-01-2008
Hi,
If you replaced your device, then you need to delete the old partnership on
the PC. This is done in ActiveSync or Windows Mobile Device Center.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

"Adena" <> wrote in message
news:BEBDA9B1-35C1-4161-9F1E-...
> Interesting... I tried the fwkern -re in a simple batch file - and it ran,
> but made no difference.
> I have disabled in Services the CheckPoint Secure REmote Service,
> Checkpoint
> Securemote Watchdog - to no avail.
> I have also disabled the Windows Firewall (in services)
> All the ports mentioned in your article are open/added - and did work for
> the one time I got it to sync.
>
> I think when the gal at the AT&T store transferred data from my old sim
> card
> to my new one, she broke something?
>
> Been talking to the Tier 3 tech's at Samsung - I have deleted the
> partnership on the device, reconnected (greyed out said : No Partnerships)
> then it says Connecting - and just sits there... but in Network
> Connections
> shows up at Local Area Connection 5 - Connected - still no worky.
>
> The log file in the device for ActiveSync says:
> ConnInfo: failed 0x80004005
> then a bunch of these:
> AppWndProc - IDM_STOP_REPLICATION
> Killing RAPI timer
> IDM_STOP_REPLICATION
> Netconnect ()
> IDM_STOP_REPLICATION
> NetConnect(): Posting Quit
> a bit farther down...
> WM_NETCONNECT 0
> SetFwdToDesktop
> IDM_STOP_REPLICATION
>
> Not sure where to go from here.
> Any other suggestions?
>
> What about residual partnerships? Should I attempt to remove them from
> the
> pc somewhere?
>
>
>
>
> "Adena" wrote:
>
>> Complicated issue possibly.
>> New Mobile 6 - Blackjack2 replacing Jornada 568.
>> Deleted previous partnership.
>> Uninstalled, reinstalled AS 4.5 (from fresh new MS download)
>> Outlook ver Office 2007 Ultimate
>> XPSP3
>> Firewall ports open on the Windows Firewall (no others in use)
>> T 26675
>> T 5721
>> T 5678
>> T 990
>> U 5679
>> U 990 ( just in case)
>> allowing WCESMgr.svc - d:\progra~\msactivesync\WCESMgr.svc
>> allowing RAPIMGR.exe - d:\progra~\msactivesync\RAPIMGR.exe
>> allowing wcescomm.exe - d:\progra~\msactivesync\wcescomm.exe
>>
>>
>> Turned off Checkpoint VPN client (stopped) (thru systray)
>> Then I stopped the Checkpoint SecureRemote Watchdog in Services.
>>
>> Apps in taskman are:
>> Wcesmgr.exe
>> wcescomme.exe
>> rapimgr.exe
>>
>> When the USB cable is not connected to the device AS says "No
>> partnerships"
>> When I plug in the device - AS says "Connecting" and just sits there...
>>
>> My question:
>> Do I need to remove the partnership on the device (from once sucessful,
>> but
>> not since having the sim card updated at the store with my old phone
>> numbers
>> from my old card)?
>> Is there a residual partnership that I can remove on the PC somewhere as
>> well?
>>
>> The inept Troubleshooter should be shot, it only refers me to the KB
>> article
>> that mentions adding port 990 (not even mentioning UDP or TCP).
>>
>>
>> Here is details from my aslog.txt:
>> Pinging Desktop gateway 10.10.1.1 started
>> Ping echoed successfully
>> Pinging Device 169.254.2.2 started
>> Ping echoed successfully
>> Unable to establish a connection between the PC and the device. Get
>> up-to-date solutions to common connection problems. Please click the
>> following link:
>> http://go.microsoft.com/fwlink/?LinkId=65257
>> The device appears to be disconnected. Please connect your device to the
>> PC
>> ActiveSync is performing a sync, please wait......
>> Searching ActiveSync log file
>> No errors found in ActiveSync log file
>> Exiting
>>
>> I'm wondering if the device should have a uniquie IP address on the
>> network... 169.x.x.x is APIPA. I tried a static ip on my private lan -
>> but
>> that made it unavailable to connect at all.
>>
>> Windows Mobile-based Device#2 (where is #1? leftover in registry
>> perhaps?)
>> 10.28.2005 5.1.2600.2781 - driver version
>>
>> I just need the partnership to connect and I think I can work out the
>> rest
>> of the kinks. Any suggestions are appreciated.
>>
>> Adena Wilder
>> MCSE+NT4, MCSE-2000, MCSA-2003 - and former (embarrassed to admit, once
>> supported ppc in the first early days at MS)
>>
>>
>>


 
Reply With Quote
 
Adena
Guest
Posts: n/a

 
      09-02-2008
OK - Everyone at Samsung is telling me that SP3 is my problem.
Obvious oversite on MS - especially with people such as myself running XP
for work use, and needing to sync my ppc.

Is there another version of ActiveSync that I can use with SP3?
An older version perhaps?
Or would the Vista sync tool work on SP3?

Thanks
Adena Wilder


"Chris De Herrera" wrote:

> Hi,
> If you replaced your device, then you need to delete the old partnership on
> the PC. This is done in ActiveSync or Windows Mobile Device Center.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.pocketpctalk.com
> http://www.tabletpctalk.com
> http://www.mobilitytalk.com
>
> "Adena" <> wrote in message
> news:BEBDA9B1-35C1-4161-9F1E-...
> > Interesting... I tried the fwkern -re in a simple batch file - and it ran,
> > but made no difference.
> > I have disabled in Services the CheckPoint Secure REmote Service,
> > Checkpoint
> > Securemote Watchdog - to no avail.
> > I have also disabled the Windows Firewall (in services)
> > All the ports mentioned in your article are open/added - and did work for
> > the one time I got it to sync.
> >
> > I think when the gal at the AT&T store transferred data from my old sim
> > card
> > to my new one, she broke something?
> >
> > Been talking to the Tier 3 tech's at Samsung - I have deleted the
> > partnership on the device, reconnected (greyed out said : No Partnerships)
> > then it says Connecting - and just sits there... but in Network
> > Connections
> > shows up at Local Area Connection 5 - Connected - still no worky.
> >
> > The log file in the device for ActiveSync says:
> > ConnInfo: failed 0x80004005
> > then a bunch of these:
> > AppWndProc - IDM_STOP_REPLICATION
> > Killing RAPI timer
> > IDM_STOP_REPLICATION
> > Netconnect ()
> > IDM_STOP_REPLICATION
> > NetConnect(): Posting Quit
> > a bit farther down...
> > WM_NETCONNECT 0
> > SetFwdToDesktop
> > IDM_STOP_REPLICATION
> >
> > Not sure where to go from here.
> > Any other suggestions?
> >
> > What about residual partnerships? Should I attempt to remove them from
> > the
> > pc somewhere?
> >
> >
> >
> >
> > "Adena" wrote:
> >
> >> Complicated issue possibly.
> >> New Mobile 6 - Blackjack2 replacing Jornada 568.
> >> Deleted previous partnership.
> >> Uninstalled, reinstalled AS 4.5 (from fresh new MS download)
> >> Outlook ver Office 2007 Ultimate
> >> XPSP3
> >> Firewall ports open on the Windows Firewall (no others in use)
> >> T 26675
> >> T 5721
> >> T 5678
> >> T 990
> >> U 5679
> >> U 990 ( just in case)
> >> allowing WCESMgr.svc - d:\progra~\msactivesync\WCESMgr.svc
> >> allowing RAPIMGR.exe - d:\progra~\msactivesync\RAPIMGR.exe
> >> allowing wcescomm.exe - d:\progra~\msactivesync\wcescomm.exe
> >>
> >>
> >> Turned off Checkpoint VPN client (stopped) (thru systray)
> >> Then I stopped the Checkpoint SecureRemote Watchdog in Services.
> >>
> >> Apps in taskman are:
> >> Wcesmgr.exe
> >> wcescomme.exe
> >> rapimgr.exe
> >>
> >> When the USB cable is not connected to the device AS says "No
> >> partnerships"
> >> When I plug in the device - AS says "Connecting" and just sits there...
> >>
> >> My question:
> >> Do I need to remove the partnership on the device (from once sucessful,
> >> but
> >> not since having the sim card updated at the store with my old phone
> >> numbers
> >> from my old card)?
> >> Is there a residual partnership that I can remove on the PC somewhere as
> >> well?
> >>
> >> The inept Troubleshooter should be shot, it only refers me to the KB
> >> article
> >> that mentions adding port 990 (not even mentioning UDP or TCP).
> >>
> >>
> >> Here is details from my aslog.txt:
> >> Pinging Desktop gateway 10.10.1.1 started
> >> Ping echoed successfully
> >> Pinging Device 169.254.2.2 started
> >> Ping echoed successfully
> >> Unable to establish a connection between the PC and the device. Get
> >> up-to-date solutions to common connection problems. Please click the
> >> following link:
> >> http://go.microsoft.com/fwlink/?LinkId=65257
> >> The device appears to be disconnected. Please connect your device to the
> >> PC
> >> ActiveSync is performing a sync, please wait......
> >> Searching ActiveSync log file
> >> No errors found in ActiveSync log file
> >> Exiting
> >>
> >> I'm wondering if the device should have a uniquie IP address on the
> >> network... 169.x.x.x is APIPA. I tried a static ip on my private lan -
> >> but
> >> that made it unavailable to connect at all.
> >>
> >> Windows Mobile-based Device#2 (where is #1? leftover in registry
> >> perhaps?)
> >> 10.28.2005 5.1.2600.2781 - driver version
> >>
> >> I just need the partnership to connect and I think I can work out the
> >> rest
> >> of the kinks. Any suggestions are appreciated.
> >>
> >> Adena Wilder
> >> MCSE+NT4, MCSE-2000, MCSA-2003 - and former (embarrassed to admit, once
> >> supported ppc in the first early days at MS)
> >>
> >>
> >>

>
>

 
Reply With Quote
 
Adena
Guest
Posts: n/a

 
      09-02-2008
Sorry Chris, but I guess we aren't going to get anywhere.
I have numerously uninstalled and reinstalled - there is no change.
I've done quite a bit of TShooting at this point.

Recently I have turned to Technet forum for a solution to this issue, even
requesting a possible Beta version of AS to use with SP3, and emailed a
former colleague at MS Las Colinas, that might be able to help.

According to 4.5 installation notes and Samsung, it would appear the real
solution is to uninstall SP3. I find that suggestion unacceptable.

Holding out for a real solution.... or taking the damn Windows phone back
this week.
Thanks for your help.
Sincerely,
Adena Wilder



"Chris De Herrera" wrote:

> Hi,
> If you replaced your device, then you need to delete the old partnership on
> the PC. This is done in ActiveSync or Windows Mobile Device Center.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.pocketpctalk.com
> http://www.tabletpctalk.com
> http://www.mobilitytalk.com
>
> "Adena" <> wrote in message
> news:BEBDA9B1-35C1-4161-9F1E-...
> > Interesting... I tried the fwkern -re in a simple batch file - and it ran,
> > but made no difference.
> > I have disabled in Services the CheckPoint Secure REmote Service,
> > Checkpoint
> > Securemote Watchdog - to no avail.
> > I have also disabled the Windows Firewall (in services)
> > All the ports mentioned in your article are open/added - and did work for
> > the one time I got it to sync.
> >
> > I think when the gal at the AT&T store transferred data from my old sim
> > card
> > to my new one, she broke something?
> >
> > Been talking to the Tier 3 tech's at Samsung - I have deleted the
> > partnership on the device, reconnected (greyed out said : No Partnerships)
> > then it says Connecting - and just sits there... but in Network
> > Connections
> > shows up at Local Area Connection 5 - Connected - still no worky.
> >
> > The log file in the device for ActiveSync says:
> > ConnInfo: failed 0x80004005
> > then a bunch of these:
> > AppWndProc - IDM_STOP_REPLICATION
> > Killing RAPI timer
> > IDM_STOP_REPLICATION
> > Netconnect ()
> > IDM_STOP_REPLICATION
> > NetConnect(): Posting Quit
> > a bit farther down...
> > WM_NETCONNECT 0
> > SetFwdToDesktop
> > IDM_STOP_REPLICATION
> >
> > Not sure where to go from here.
> > Any other suggestions?
> >
> > What about residual partnerships? Should I attempt to remove them from
> > the
> > pc somewhere?
> >
> >
> >
> >
> > "Adena" wrote:
> >
> >> Complicated issue possibly.
> >> New Mobile 6 - Blackjack2 replacing Jornada 568.
> >> Deleted previous partnership.
> >> Uninstalled, reinstalled AS 4.5 (from fresh new MS download)
> >> Outlook ver Office 2007 Ultimate
> >> XPSP3
> >> Firewall ports open on the Windows Firewall (no others in use)
> >> T 26675
> >> T 5721
> >> T 5678
> >> T 990
> >> U 5679
> >> U 990 ( just in case)
> >> allowing WCESMgr.svc - d:\progra~\msactivesync\WCESMgr.svc
> >> allowing RAPIMGR.exe - d:\progra~\msactivesync\RAPIMGR.exe
> >> allowing wcescomm.exe - d:\progra~\msactivesync\wcescomm.exe
> >>
> >>
> >> Turned off Checkpoint VPN client (stopped) (thru systray)
> >> Then I stopped the Checkpoint SecureRemote Watchdog in Services.
> >>
> >> Apps in taskman are:
> >> Wcesmgr.exe
> >> wcescomme.exe
> >> rapimgr.exe
> >>
> >> When the USB cable is not connected to the device AS says "No
> >> partnerships"
> >> When I plug in the device - AS says "Connecting" and just sits there...
> >>
> >> My question:
> >> Do I need to remove the partnership on the device (from once sucessful,
> >> but
> >> not since having the sim card updated at the store with my old phone
> >> numbers
> >> from my old card)?
> >> Is there a residual partnership that I can remove on the PC somewhere as
> >> well?
> >>
> >> The inept Troubleshooter should be shot, it only refers me to the KB
> >> article
> >> that mentions adding port 990 (not even mentioning UDP or TCP).
> >>
> >>
> >> Here is details from my aslog.txt:
> >> Pinging Desktop gateway 10.10.1.1 started
> >> Ping echoed successfully
> >> Pinging Device 169.254.2.2 started
> >> Ping echoed successfully
> >> Unable to establish a connection between the PC and the device. Get
> >> up-to-date solutions to common connection problems. Please click the
> >> following link:
> >> http://go.microsoft.com/fwlink/?LinkId=65257
> >> The device appears to be disconnected. Please connect your device to the
> >> PC
> >> ActiveSync is performing a sync, please wait......
> >> Searching ActiveSync log file
> >> No errors found in ActiveSync log file
> >> Exiting
> >>
> >> I'm wondering if the device should have a uniquie IP address on the
> >> network... 169.x.x.x is APIPA. I tried a static ip on my private lan -
> >> but
> >> that made it unavailable to connect at all.
> >>
> >> Windows Mobile-based Device#2 (where is #1? leftover in registry
> >> perhaps?)
> >> 10.28.2005 5.1.2600.2781 - driver version
> >>
> >> I just need the partnership to connect and I think I can work out the
> >> rest
> >> of the kinks. Any suggestions are appreciated.
> >>
> >> Adena Wilder
> >> MCSE+NT4, MCSE-2000, MCSA-2003 - and former (embarrassed to admit, once
> >> supported ppc in the first early days at MS)
> >>
> >>
> >>

>
>

 
Reply With Quote
 
Paul G. Tobey [eMVP]
Guest
Posts: n/a

 
      09-02-2008
I'm not having any problems with XPSP3 and AS4.5 on my machine. I would
guess that this is related to some security software on the PC, perhaps as
part of the VPN.

Yes, the device should end up with a unique IP address, assigned statically
to the device on the network settings for the USB RNDIS device, which is
what the mobile device looks like to a PC (a network adapter). You may be
able to configure your mobile device to communicate with the PC over a
serial-over-USB connection, instead, which is likely to interfere less with
VPN stuff, etc. That's a setting in ActiveSync *on the device* (disable
Advanced Networking Services or something like that).

Paul T.


"Adena" <> wrote in message
news:A4CB9BD4-164A-4A83-AA19-...
> Sorry Chris, but I guess we aren't going to get anywhere.
> I have numerously uninstalled and reinstalled - there is no change.
> I've done quite a bit of TShooting at this point.
>
> Recently I have turned to Technet forum for a solution to this issue, even
> requesting a possible Beta version of AS to use with SP3, and emailed a
> former colleague at MS Las Colinas, that might be able to help.
>
> According to 4.5 installation notes and Samsung, it would appear the real
> solution is to uninstall SP3. I find that suggestion unacceptable.
>
> Holding out for a real solution.... or taking the damn Windows phone back
> this week.
> Thanks for your help.
> Sincerely,
> Adena Wilder
>
>
>
> "Chris De Herrera" wrote:
>
>> Hi,
>> If you replaced your device, then you need to delete the old partnership
>> on
>> the PC. This is done in ActiveSync or Windows Mobile Device Center.
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.pocketpctalk.com
>> http://www.tabletpctalk.com
>> http://www.mobilitytalk.com
>>
>> "Adena" <> wrote in message
>> news:BEBDA9B1-35C1-4161-9F1E-...
>> > Interesting... I tried the fwkern -re in a simple batch file - and it
>> > ran,
>> > but made no difference.
>> > I have disabled in Services the CheckPoint Secure REmote Service,
>> > Checkpoint
>> > Securemote Watchdog - to no avail.
>> > I have also disabled the Windows Firewall (in services)
>> > All the ports mentioned in your article are open/added - and did work
>> > for
>> > the one time I got it to sync.
>> >
>> > I think when the gal at the AT&T store transferred data from my old sim
>> > card
>> > to my new one, she broke something?
>> >
>> > Been talking to the Tier 3 tech's at Samsung - I have deleted the
>> > partnership on the device, reconnected (greyed out said : No
>> > Partnerships)
>> > then it says Connecting - and just sits there... but in Network
>> > Connections
>> > shows up at Local Area Connection 5 - Connected - still no worky.
>> >
>> > The log file in the device for ActiveSync says:
>> > ConnInfo: failed 0x80004005
>> > then a bunch of these:
>> > AppWndProc - IDM_STOP_REPLICATION
>> > Killing RAPI timer
>> > IDM_STOP_REPLICATION
>> > Netconnect ()
>> > IDM_STOP_REPLICATION
>> > NetConnect(): Posting Quit
>> > a bit farther down...
>> > WM_NETCONNECT 0
>> > SetFwdToDesktop
>> > IDM_STOP_REPLICATION
>> >
>> > Not sure where to go from here.
>> > Any other suggestions?
>> >
>> > What about residual partnerships? Should I attempt to remove them from
>> > the
>> > pc somewhere?
>> >
>> >
>> >
>> >
>> > "Adena" wrote:
>> >
>> >> Complicated issue possibly.
>> >> New Mobile 6 - Blackjack2 replacing Jornada 568.
>> >> Deleted previous partnership.
>> >> Uninstalled, reinstalled AS 4.5 (from fresh new MS download)
>> >> Outlook ver Office 2007 Ultimate
>> >> XPSP3
>> >> Firewall ports open on the Windows Firewall (no others in use)
>> >> T 26675
>> >> T 5721
>> >> T 5678
>> >> T 990
>> >> U 5679
>> >> U 990 ( just in case)
>> >> allowing WCESMgr.svc - d:\progra~\msactivesync\WCESMgr.svc
>> >> allowing RAPIMGR.exe - d:\progra~\msactivesync\RAPIMGR.exe
>> >> allowing wcescomm.exe - d:\progra~\msactivesync\wcescomm.exe
>> >>
>> >>
>> >> Turned off Checkpoint VPN client (stopped) (thru systray)
>> >> Then I stopped the Checkpoint SecureRemote Watchdog in Services.
>> >>
>> >> Apps in taskman are:
>> >> Wcesmgr.exe
>> >> wcescomme.exe
>> >> rapimgr.exe
>> >>
>> >> When the USB cable is not connected to the device AS says "No
>> >> partnerships"
>> >> When I plug in the device - AS says "Connecting" and just sits
>> >> there...
>> >>
>> >> My question:
>> >> Do I need to remove the partnership on the device (from once
>> >> sucessful,
>> >> but
>> >> not since having the sim card updated at the store with my old phone
>> >> numbers
>> >> from my old card)?
>> >> Is there a residual partnership that I can remove on the PC somewhere
>> >> as
>> >> well?
>> >>
>> >> The inept Troubleshooter should be shot, it only refers me to the KB
>> >> article
>> >> that mentions adding port 990 (not even mentioning UDP or TCP).
>> >>
>> >>
>> >> Here is details from my aslog.txt:
>> >> Pinging Desktop gateway 10.10.1.1 started
>> >> Ping echoed successfully
>> >> Pinging Device 169.254.2.2 started
>> >> Ping echoed successfully
>> >> Unable to establish a connection between the PC and the device. Get
>> >> up-to-date solutions to common connection problems. Please click the
>> >> following link:
>> >> http://go.microsoft.com/fwlink/?LinkId=65257
>> >> The device appears to be disconnected. Please connect your device to
>> >> the
>> >> PC
>> >> ActiveSync is performing a sync, please wait......
>> >> Searching ActiveSync log file
>> >> No errors found in ActiveSync log file
>> >> Exiting
>> >>
>> >> I'm wondering if the device should have a uniquie IP address on the
>> >> network... 169.x.x.x is APIPA. I tried a static ip on my private
>> >> lan -
>> >> but
>> >> that made it unavailable to connect at all.
>> >>
>> >> Windows Mobile-based Device#2 (where is #1? leftover in registry
>> >> perhaps?)
>> >> 10.28.2005 5.1.2600.2781 - driver version
>> >>
>> >> I just need the partnership to connect and I think I can work out the
>> >> rest
>> >> of the kinks. Any suggestions are appreciated.
>> >>
>> >> Adena Wilder
>> >> MCSE+NT4, MCSE-2000, MCSA-2003 - and former (embarrassed to admit,
>> >> once
>> >> supported ppc in the first early days at MS)
>> >>
>> >>
>> >>

>>
>>



 
Reply With Quote
 
Adena
Guest
Posts: n/a

 
      09-02-2008
SOLUTION FOUND!
Hard reset of the device.
powered off the phone held the up key and the power button at the same time
(after powered off) - sync'd perfectly!!!!!!!


===========

"Paul G. Tobey [eMVP]" wrote:

> I'm not having any problems with XPSP3 and AS4.5 on my machine. I would
> guess that this is related to some security software on the PC, perhaps as
> part of the VPN.
>
> Yes, the device should end up with a unique IP address, assigned statically
> to the device on the network settings for the USB RNDIS device, which is
> what the mobile device looks like to a PC (a network adapter). You may be
> able to configure your mobile device to communicate with the PC over a
> serial-over-USB connection, instead, which is likely to interfere less with
> VPN stuff, etc. That's a setting in ActiveSync *on the device* (disable
> Advanced Networking Services or something like that).
>
> Paul T.
>
>
> "Adena" <> wrote in message
> news:A4CB9BD4-164A-4A83-AA19-...
> > Sorry Chris, but I guess we aren't going to get anywhere.
> > I have numerously uninstalled and reinstalled - there is no change.
> > I've done quite a bit of TShooting at this point.
> >
> > Recently I have turned to Technet forum for a solution to this issue, even
> > requesting a possible Beta version of AS to use with SP3, and emailed a
> > former colleague at MS Las Colinas, that might be able to help.
> >
> > According to 4.5 installation notes and Samsung, it would appear the real
> > solution is to uninstall SP3. I find that suggestion unacceptable.
> >
> > Holding out for a real solution.... or taking the damn Windows phone back
> > this week.
> > Thanks for your help.
> > Sincerely,
> > Adena Wilder
> >
> >
> >
> > "Chris De Herrera" wrote:
> >
> >> Hi,
> >> If you replaced your device, then you need to delete the old partnership
> >> on
> >> the PC. This is done in ActiveSync or Windows Mobile Device Center.
> >>
> >>
> >> --
> >> Chris De Herrera
> >> http://www.pocketpcfaq.com
> >> http://www.pocketpctalk.com
> >> http://www.tabletpctalk.com
> >> http://www.mobilitytalk.com
> >>
> >> "Adena" <> wrote in message
> >> news:BEBDA9B1-35C1-4161-9F1E-...
> >> > Interesting... I tried the fwkern -re in a simple batch file - and it
> >> > ran,
> >> > but made no difference.
> >> > I have disabled in Services the CheckPoint Secure REmote Service,
> >> > Checkpoint
> >> > Securemote Watchdog - to no avail.
> >> > I have also disabled the Windows Firewall (in services)
> >> > All the ports mentioned in your article are open/added - and did work
> >> > for
> >> > the one time I got it to sync.
> >> >
> >> > I think when the gal at the AT&T store transferred data from my old sim
> >> > card
> >> > to my new one, she broke something?
> >> >
> >> > Been talking to the Tier 3 tech's at Samsung - I have deleted the
> >> > partnership on the device, reconnected (greyed out said : No
> >> > Partnerships)
> >> > then it says Connecting - and just sits there... but in Network
> >> > Connections
> >> > shows up at Local Area Connection 5 - Connected - still no worky.
> >> >
> >> > The log file in the device for ActiveSync says:
> >> > ConnInfo: failed 0x80004005
> >> > then a bunch of these:
> >> > AppWndProc - IDM_STOP_REPLICATION
> >> > Killing RAPI timer
> >> > IDM_STOP_REPLICATION
> >> > Netconnect ()
> >> > IDM_STOP_REPLICATION
> >> > NetConnect(): Posting Quit
> >> > a bit farther down...
> >> > WM_NETCONNECT 0
> >> > SetFwdToDesktop
> >> > IDM_STOP_REPLICATION
> >> >
> >> > Not sure where to go from here.
> >> > Any other suggestions?
> >> >
> >> > What about residual partnerships? Should I attempt to remove them from
> >> > the
> >> > pc somewhere?
> >> >
> >> >
> >> >
> >> >
> >> > "Adena" wrote:
> >> >
> >> >> Complicated issue possibly.
> >> >> New Mobile 6 - Blackjack2 replacing Jornada 568.
> >> >> Deleted previous partnership.
> >> >> Uninstalled, reinstalled AS 4.5 (from fresh new MS download)
> >> >> Outlook ver Office 2007 Ultimate
> >> >> XPSP3
> >> >> Firewall ports open on the Windows Firewall (no others in use)
> >> >> T 26675
> >> >> T 5721
> >> >> T 5678
> >> >> T 990
> >> >> U 5679
> >> >> U 990 ( just in case)
> >> >> allowing WCESMgr.svc - d:\progra~\msactivesync\WCESMgr.svc
> >> >> allowing RAPIMGR.exe - d:\progra~\msactivesync\RAPIMGR.exe
> >> >> allowing wcescomm.exe - d:\progra~\msactivesync\wcescomm.exe
> >> >>
> >> >>
> >> >> Turned off Checkpoint VPN client (stopped) (thru systray)
> >> >> Then I stopped the Checkpoint SecureRemote Watchdog in Services.
> >> >>
> >> >> Apps in taskman are:
> >> >> Wcesmgr.exe
> >> >> wcescomme.exe
> >> >> rapimgr.exe
> >> >>
> >> >> When the USB cable is not connected to the device AS says "No
> >> >> partnerships"
> >> >> When I plug in the device - AS says "Connecting" and just sits
> >> >> there...
> >> >>
> >> >> My question:
> >> >> Do I need to remove the partnership on the device (from once
> >> >> sucessful,
> >> >> but
> >> >> not since having the sim card updated at the store with my old phone
> >> >> numbers
> >> >> from my old card)?
> >> >> Is there a residual partnership that I can remove on the PC somewhere
> >> >> as
> >> >> well?
> >> >>
> >> >> The inept Troubleshooter should be shot, it only refers me to the KB
> >> >> article
> >> >> that mentions adding port 990 (not even mentioning UDP or TCP).
> >> >>
> >> >>
> >> >> Here is details from my aslog.txt:
> >> >> Pinging Desktop gateway 10.10.1.1 started
> >> >> Ping echoed successfully
> >> >> Pinging Device 169.254.2.2 started
> >> >> Ping echoed successfully
> >> >> Unable to establish a connection between the PC and the device. Get
> >> >> up-to-date solutions to common connection problems. Please click the
> >> >> following link:
> >> >> http://go.microsoft.com/fwlink/?LinkId=65257
> >> >> The device appears to be disconnected. Please connect your device to
> >> >> the
> >> >> PC
> >> >> ActiveSync is performing a sync, please wait......
> >> >> Searching ActiveSync log file
> >> >> No errors found in ActiveSync log file
> >> >> Exiting
> >> >>
> >> >> I'm wondering if the device should have a uniquie IP address on the
> >> >> network... 169.x.x.x is APIPA. I tried a static ip on my private
> >> >> lan -
> >> >> but
> >> >> that made it unavailable to connect at all.
> >> >>
> >> >> Windows Mobile-based Device#2 (where is #1? leftover in registry
> >> >> perhaps?)
> >> >> 10.28.2005 5.1.2600.2781 - driver version
> >> >>
> >> >> I just need the partnership to connect and I think I can work out the
> >> >> rest
> >> >> of the kinks. Any suggestions are appreciated.
> >> >>
> >> >> Adena Wilder
> >> >> MCSE+NT4, MCSE-2000, MCSA-2003 - and former (embarrassed to admit,
> >> >> once
> >> >> supported ppc in the first early days at MS)
> >> >>
> >> >>
> >> >>
> >>
> >>

>
>
>

 
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Adena
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Posts: n/a

 
      09-02-2008
RESOLVED!
Fix was definitely related to the transfer of data from my old sim card to
the new one. It somehow corrupted the partnership. I was unable to clean it
out within the OS where it would work.
Here are the steps to my final fix:

Created additional exceptions in Windows Firewall:
999 TCP
990 TCP
26675 TCP
5721 TCP
5679 UDP
There will be residual exceptions created by the Activesnyc installer
referring ot the WCESmgr.exe and RAPIMgr.exe

Stopped Checkpoint VPN client services in services snap-in mmc - there were
only 2.
I will test connection with them enabled at a later time to see if that was
even necessary.

Final step was a HARD RESET on the phone itself.
Power off unit.
Push the up button, holding it while pushing the power button at the same
time - for a few seconds - then a black screen, similiar to a dos screen will
come up - and the reset will be complete.
Be aware you will lose any data on the phone when you do this. So email, or
transfer through other methods anything you wish to keep prior to this final
step.

Thanks guys for all your help.
Adena Wilder

"Paul G. Tobey [eMVP]" wrote:

> I'm not having any problems with XPSP3 and AS4.5 on my machine. I would
> guess that this is related to some security software on the PC, perhaps as
> part of the VPN.
>
> Yes, the device should end up with a unique IP address, assigned statically
> to the device on the network settings for the USB RNDIS device, which is
> what the mobile device looks like to a PC (a network adapter). You may be
> able to configure your mobile device to communicate with the PC over a
> serial-over-USB connection, instead, which is likely to interfere less with
> VPN stuff, etc. That's a setting in ActiveSync *on the device* (disable
> Advanced Networking Services or something like that).
>
> Paul T.
>
>
> "Adena" <> wrote in message
> news:A4CB9BD4-164A-4A83-AA19-...
> > Sorry Chris, but I guess we aren't going to get anywhere.
> > I have numerously uninstalled and reinstalled - there is no change.
> > I've done quite a bit of TShooting at this point.
> >
> > Recently I have turned to Technet forum for a solution to this issue, even
> > requesting a possible Beta version of AS to use with SP3, and emailed a
> > former colleague at MS Las Colinas, that might be able to help.
> >
> > According to 4.5 installation notes and Samsung, it would appear the real
> > solution is to uninstall SP3. I find that suggestion unacceptable.
> >
> > Holding out for a real solution.... or taking the damn Windows phone back
> > this week.
> > Thanks for your help.
> > Sincerely,
> > Adena Wilder
> >
> >
> >
> > "Chris De Herrera" wrote:
> >
> >> Hi,
> >> If you replaced your device, then you need to delete the old partnership
> >> on
> >> the PC. This is done in ActiveSync or Windows Mobile Device Center.
> >>
> >>
> >> --
> >> Chris De Herrera
> >> http://www.pocketpcfaq.com
> >> http://www.pocketpctalk.com
> >> http://www.tabletpctalk.com
> >> http://www.mobilitytalk.com
> >>
> >> "Adena" <> wrote in message
> >> news:BEBDA9B1-35C1-4161-9F1E-...
> >> > Interesting... I tried the fwkern -re in a simple batch file - and it
> >> > ran,
> >> > but made no difference.
> >> > I have disabled in Services the CheckPoint Secure REmote Service,
> >> > Checkpoint
> >> > Securemote Watchdog - to no avail.
> >> > I have also disabled the Windows Firewall (in services)
> >> > All the ports mentioned in your article are open/added - and did work
> >> > for
> >> > the one time I got it to sync.
> >> >
> >> > I think when the gal at the AT&T store transferred data from my old sim
> >> > card
> >> > to my new one, she broke something?
> >> >
> >> > Been talking to the Tier 3 tech's at Samsung - I have deleted the
> >> > partnership on the device, reconnected (greyed out said : No
> >> > Partnerships)
> >> > then it says Connecting - and just sits there... but in Network
> >> > Connections
> >> > shows up at Local Area Connection 5 - Connected - still no worky.
> >> >
> >> > The log file in the device for ActiveSync says:
> >> > ConnInfo: failed 0x80004005
> >> > then a bunch of these:
> >> > AppWndProc - IDM_STOP_REPLICATION
> >> > Killing RAPI timer
> >> > IDM_STOP_REPLICATION
> >> > Netconnect ()
> >> > IDM_STOP_REPLICATION
> >> > NetConnect(): Posting Quit
> >> > a bit farther down...
> >> > WM_NETCONNECT 0
> >> > SetFwdToDesktop
> >> > IDM_STOP_REPLICATION
> >> >
> >> > Not sure where to go from here.
> >> > Any other suggestions?
> >> >
> >> > What about residual partnerships? Should I attempt to remove them from
> >> > the
> >> > pc somewhere?
> >> >
> >> >
> >> >
> >> >
> >> > "Adena" wrote:
> >> >
> >> >> Complicated issue possibly.
> >> >> New Mobile 6 - Blackjack2 replacing Jornada 568.
> >> >> Deleted previous partnership.
> >> >> Uninstalled, reinstalled AS 4.5 (from fresh new MS download)
> >> >> Outlook ver Office 2007 Ultimate
> >> >> XPSP3
> >> >> Firewall ports open on the Windows Firewall (no others in use)
> >> >> T 26675
> >> >> T 5721
> >> >> T 5678
> >> >> T 990
> >> >> U 5679
> >> >> U 990 ( just in case)
> >> >> allowing WCESMgr.svc - d:\progra~\msactivesync\WCESMgr.svc
> >> >> allowing RAPIMGR.exe - d:\progra~\msactivesync\RAPIMGR.exe
> >> >> allowing wcescomm.exe - d:\progra~\msactivesync\wcescomm.exe
> >> >>
> >> >>
> >> >> Turned off Checkpoint VPN client (stopped) (thru systray)
> >> >> Then I stopped the Checkpoint SecureRemote Watchdog in Services.
> >> >>
> >> >> Apps in taskman are:
> >> >> Wcesmgr.exe
> >> >> wcescomme.exe
> >> >> rapimgr.exe
> >> >>
> >> >> When the USB cable is not connected to the device AS says "No
> >> >> partnerships"
> >> >> When I plug in the device - AS says "Connecting" and just sits
> >> >> there...
> >> >>
> >> >> My question:
> >> >> Do I need to remove the partnership on the device (from once
> >> >> sucessful,
> >> >> but
> >> >> not since having the sim card updated at the store with my old phone
> >> >> numbers
> >> >> from my old card)?
> >> >> Is there a residual partnership that I can remove on the PC somewhere
> >> >> as
> >> >> well?
> >> >>
> >> >> The inept Troubleshooter should be shot, it only refers me to the KB
> >> >> article
> >> >> that mentions adding port 990 (not even mentioning UDP or TCP).
> >> >>
> >> >>
> >> >> Here is details from my aslog.txt:
> >> >> Pinging Desktop gateway 10.10.1.1 started
> >> >> Ping echoed successfully
> >> >> Pinging Device 169.254.2.2 started
> >> >> Ping echoed successfully
> >> >> Unable to establish a connection between the PC and the device. Get
> >> >> up-to-date solutions to common connection problems. Please click the
> >> >> following link:
> >> >> http://go.microsoft.com/fwlink/?LinkId=65257
> >> >> The device appears to be disconnected. Please connect your device to
> >> >> the
> >> >> PC
> >> >> ActiveSync is performing a sync, please wait......
> >> >> Searching ActiveSync log file
> >> >> No errors found in ActiveSync log file
> >> >> Exiting
> >> >>
> >> >> I'm wondering if the device should have a uniquie IP address on the
> >> >> network... 169.x.x.x is APIPA. I tried a static ip on my private
> >> >> lan -
> >> >> but
> >> >> that made it unavailable to connect at all.
> >> >>
> >> >> Windows Mobile-based Device#2 (where is #1? leftover in registry
> >> >> perhaps?)
> >> >> 10.28.2005 5.1.2600.2781 - driver version
> >> >>
> >> >> I just need the partnership to connect and I think I can work out the
> >> >> rest
> >> >> of the kinks. Any suggestions are appreciated.
> >> >>
> >> >> Adena Wilder
> >> >> MCSE+NT4, MCSE-2000, MCSA-2003 - and former (embarrassed to admit,
> >> >> once
> >> >> supported ppc in the first early days at MS)
> >> >>
> >> >>
> >> >>
> >>
> >>

>
>
>

 
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