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connecting to a pc remotely...

 
 
maya
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      08-01-2007

I understand XP comes with a built-in prog to connect to a remote pc,
making it unnecessary to purchase a program like PC Anywhere.. how
about Vista? does it have a such a program built-in? I assume it
does, but not sure.. (I need this to help my mom with some stuff, do a
sort of remote 'tech-support'.... but do NOT want to network with her
computer, just connect to it with a prog similar to PC Anywhere..)

thank you

 
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David B.
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      08-01-2007
The application is called remote desktop, and it is NOT included in all
versions of Windows, only XP Pro had it, not Home Edition, and I believe
only Vista Business and Ultimate have it, but don't quote me on it. If you
mom purchased her PC at a retail store, she likely (but not definitely) has
Vista Home Premium, in which case you cannot use remote desktop.

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"maya" <> wrote in message news:f8q3dt$1bk$...
>
> I understand XP comes with a built-in prog to connect to a remote pc,
> making it unnecessary to purchase a program like PC Anywhere.. how about
> Vista? does it have a such a program built-in? I assume it does, but
> not sure.. (I need this to help my mom with some stuff, do a sort of
> remote 'tech-support'.... but do NOT want to network with her computer,
> just connect to it with a prog similar to PC Anywhere..)
>
> thank you
>


 
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Malke
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      08-01-2007
maya wrote:
>
> I understand XP comes with a built-in prog to connect to a remote pc,
> making it unnecessary to purchase a program like PC Anywhere.. how
> about Vista? does it have a such a program built-in? I assume it
> does, but not sure.. (I need this to help my mom with some stuff, do a
> sort of remote 'tech-support'.... but do NOT want to network with her
> computer, just connect to it with a prog similar to PC Anywhere..)
>
> thank you
>


In addition to the good advice David B. gave you, you don't need to
purchase pcAnywhere. You can use UltraVNC or RealVNC for free if they
are available for Vista.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
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Val
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      08-01-2007
As mentioned, full Remote Desktop is found in Business editions.

But, to provide help, you can connect remotely using Remote Assistance. In
the Start Search box, type "remote assistance" to bring up the tool, then
she will "Invite someone to help".

When you've made the connection, you the helper will have a toolbar item
that allows you to ask to take control. There you go.

Val


"maya" <> wrote in message news:f8q3dt$1bk$...

I understand XP comes with a built-in prog to connect to a remote pc,
making it unnecessary to purchase a program like PC Anywhere.. how
about Vista? does it have a such a program built-in? I assume it
does, but not sure.. (I need this to help my mom with some stuff, do a
sort of remote 'tech-support'.... but do NOT want to network with her
computer, just connect to it with a prog similar to PC Anywhere..)

thank you


 
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