Consistently failed to install KB912919 update

I have tried to install KB912919 update online and it failed with error code
0x80070570. I then found the installation file WindowsXP-KB912919-x86-ENU.exe
and tried to install it after downloading. The error message I got came at
the end of extraction process saying "The file or directory is corrupted and
unreadable.".
I would appreciate if anyone can advise me on how should I proceed. If
anyone knew what file or directory the error is referring to, please let me
know.

Thank you.

Are there any Symantec security products installed ?

> For anyone who is having problems with update KB912919 and are using norton
> internet security 2006 I have a solution. It may work for other
> antivirus/security too im not sure.
>
> After installing it I had these problems
>
> it took a long time for my computer to close down
> Outlook express would not download emails.
>
> If you have already installed the update goto control panel and add/remove
> programs.
>
> Click the box that says show windows updates.
>
> Then scroll and remove the update
> now before restarting turn off any antivirus or internet security and
> restart and install the update again.
>
> Problem solved.
>
> This worked for me and fixed all the problems. Hope it helps
>
> Melvik

If no Symantec security products are installed, try to temporarily
disable whichever installed AV there is, and do the download manually
again. Close all open programs and then attempt to install it.


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

kwng wrote:

> I have tried to install KB912919 update online and it failed with error code
> 0x80070570. I then found the installation file WindowsXP-KB912919-x86-ENU.exe
> and tried to install it after downloading. The error message I got came at
> the end of extraction process saying "The file or directory is corrupted and
> unreadable.".
> I would appreciate if anyone can advise me on how should I proceed. If
> anyone knew what file or directory the error is referring to, please let me
> know.
>
> Thank you.

0x80070570 - ERROR_FILE_CORRUPT

The file you have downloaded and tried to install is corrupt.
Delete the previous file and redown the update.


"kwng" wrote:

> I have tried to install KB912919 update online and it failed with error code
> 0x80070570. I then found the installation file WindowsXP-KB912919-x86-ENU.exe
> and tried to install it after downloading. The error message I got came at
> the end of extraction process saying "The file or directory is corrupted and
> unreadable.".
> I would appreciate if anyone can advise me on how should I proceed. If
> anyone knew what file or directory the error is referring to, please let me
> know.
>
> Thank you.

I, too, have problems with KB912919. Only with my PC, the printer USB is now
a "virtual" port??? Needless to say, the printer won't work.
When you uninstalled KB912919, did you get a warning box which said
"Microsoft .NET framework 1.1 hot fix(KB886908)" might be disabled? That
message caused me to back off of the uninstall. Should I just go ahead and
say OK and hope for the best?
I like the fact that you turned Norton off and resolved your problem.
I am running XP SP2 Media Center Edition operating system.
Thank you
Klaus


"MowGreen [MVP]" wrote:

> Are there any Symantec security products installed ?
>
> > For anyone who is having problems with update KB912919 and are using norton
> > internet security 2006 I have a solution. It may work for other
> > antivirus/security too im not sure.
> >
> > After installing it I had these problems
> >
> > it took a long time for my computer to close down
> > Outlook express would not download emails.
> >
> > If you have already installed the update goto control panel and add/remove
> > programs.
> >
> > Click the box that says show windows updates.
> >
> > Then scroll and remove the update
> > now before restarting turn off any antivirus or internet security and
> > restart and install the update again.
> >
> > Problem solved.
> >
> > This worked for me and fixed all the problems. Hope it helps
> >
> > Melvik
>
> If no Symantec security products are installed, try to temporarily
> disable whichever installed AV there is, and do the download manually
> again. Close all open programs and then attempt to install it.
>
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> kwng wrote:
>
> > I have tried to install KB912919 update online and it failed with error code
> > 0x80070570. I then found the installation file WindowsXP-KB912919-x86-ENU.exe
> > and tried to install it after downloading. The error message I got came at
> > the end of extraction process saying "The file or directory is corrupted and
> > unreadable.".
> > I would appreciate if anyone can advise me on how should I proceed. If
> > anyone knew what file or directory the error is referring to, please let me
> > know.
> >
> > Thank you.
>

"Klausc" <> schrieb:

> I, too, have problems with KB912919.

But completly different ones (printer driver) and you've started
a thread on this already I urge you to follow up.

TIA,
Freudi