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contactcoll.cache

 
 
Stefano Lanzavecchia
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      12-21-2006
The last time I asked a question (it was about the font size not being
preserved, which, as far as I know, it's still an issue), nobody answered.
Let's try with this: I am seeing Live Messenger Beta 8.1 consuming CPU time
while doing tons of reads and writes to the file contactcoll.cache. It
cannot be normal. Would anybody care to comment on the issue? For
completeness: I am running Vista x64 RTM.

If I use procexp by ex-Sysinternals and manually kill the thread inside
msnmsgr.exe that is consuming the CPU, the problem goes away, until I
restart the process.

Thank you in advance.
-- Stefano

 
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Jonathan Kay [MVP]
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      12-21-2006
Greetings,

Messenger will indeed access the contact cache file repeatedly although in the latest build
of 8.1 it does this far less than before.

Are you using build 168? Vista clients are supposed to be forced to it but it may not apply
for x64 (I don't have it installed here to check I'm afraid).

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Stefano Lanzavecchia" <> wrote in message
news:519D5859-C495-488A-BE8D-...
> The last time I asked a question (it was about the font size not being preserved, which, as
> far as I know, it's still an issue), nobody answered. Let's try with this: I am seeing Live
> Messenger Beta 8.1 consuming CPU time while doing tons of reads and writes to the file
> contactcoll.cache. It cannot be normal. Would anybody care to comment on the issue? For
> completeness: I am running Vista x64 RTM.
>
> If I use procexp by ex-Sysinternals and manually kill the thread inside msnmsgr.exe that is
> consuming the CPU, the problem goes away, until I restart the process.
>
> Thank you in advance.
> -- Stefano



 
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Stefano Lanzavecchia
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      12-22-2006
Jonathan,
I see you are always giving useful and polite replies, no matter how harsh
the tone of the request, and I thank you on behalf of the community (not
that I have any right to do so :-) ). I am indeed using build 168. One of
the things I hadn't mentioned in my post yesterday was that I am running the
Avast antivirus and it may very well be that the antivirus and MSN compete
with each other. The idea of killing the thread wasn't such a good one,
after all, because now my contact list is empty. Restarting MSN cures the
problem of the empty contact list but brings back the high CPU usage and
continuous access to the .cache file.
Now I'll try an experiment: I'll ask the antivirus to explicitely ignore the
file. Done. Alas, the antivirus is now leaving the file alone, but the CPU
consumption remains high (22% with no conversation opens on a Dual Core AMD
64 last generation...) and the bytes read/written (as reported by former
SysInternals' ProcExp) count is still very high... mmm... Ah well... Let's
wait for the next build. Good thing I've got 2 CPUs. I guess I can let half
of one take care of MSN for the while.
Merry Christmas.
--
Stefano


"Jonathan Kay [MVP]" <> wrote in message
news:773FD86A-1D91-4C2E-A5BC-...
> Greetings,
>
> Messenger will indeed access the contact cache file repeatedly although in
> the latest build of 8.1 it does this far less than before.
>
> Are you using build 168? Vista clients are supposed to be forced to it
> but it may not apply for x64 (I don't have it installed here to check I'm
> afraid).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Stefano Lanzavecchia" <> wrote in message
> news:519D5859-C495-488A-BE8D-...
>> The last time I asked a question (it was about the font size not being
>> preserved, which, as far as I know, it's still an issue), nobody
>> answered. Let's try with this: I am seeing Live Messenger Beta 8.1
>> consuming CPU time while doing tons of reads and writes to the file
>> contactcoll.cache. It cannot be normal. Would anybody care to comment on
>> the issue? For completeness: I am running Vista x64 RTM.
>>
>> If I use procexp by ex-Sysinternals and manually kill the thread inside
>> msnmsgr.exe that is consuming the CPU, the problem goes away, until I
>> restart the process.
>>
>> Thank you in advance.
>> -- Stefano

>
>


 
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Sholzan
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      02-22-2007
yeah..

im having some trouble with the constant reading from contactcoll.cache that msn
8.1 does.

my norton antivirus popups a notify message saying that msn is waiting for a virus
verification, its very annoying...

ive tried to disable norton from scanning msn, but it didnt work..

any ideais?
tkz

Jefferson
 
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