Contacts added to new group don't persist

> Hello,
> I have created a group in Windows live and added contacts to it. When I log
> in a couple of days later and attempt to send an email to that group, I find
> there are no recipients.
> I have re-added contacts to the group but when I sign in a few days later,
> those contacts are gone.
>
> I have created a .csv file of the contacts and attempted to import them to
> the group, but recieve a "Internal error importing file.".
>
> Suggestions?
> thx in advance,
> Wnz

"thewanz" <> wrote in message
news:0C5C49DE-4BB4-40B6-B0E8-...
>> Hello,
>> I have created a group in Windows live and added contacts to it.
>> When I log
>> in a couple of days later and attempt to send an email to that group,
>> I find
>> there are no recipients.
>> I have re-added contacts to the group but when I sign in a few days
>> later,
>> those contacts are gone.
>>
>> I have created a .csv file of the contacts and attempted to import
>> them to
>> the group, but recieve a "Internal error importing file.".
>>
>> Suggestions?
>> thx in advance,
>> Wnz


When you sign into Live Messenger, is your identity based upon one of
the following types of email account?

@hotmail.com (or @hotmail.co.uk)
@msn.com
@live.com (or @live.co.uk)

If so, sign out from Windows Live Messenger and exit from the program.

Then, open your web browser and sign into your email account via the
webmail interface at www.hotmail.com. Click on contacts and make the
necessary adjustments to individual contacts and/or groups. Save your
changes and sign out from the webmail interface.

Restart Windows Live Messenger and sign in again. This time,
WLMessenger should synchronize all contact details (including groups)
with the relevant email account.

Ah, so clicking the mail icon while in Messenger doesn't actually sign me
into the actual hotmail web site using my unique ID? If my ID is unique, why
am I not re-directed to the sight your pointed me to, my credentials verified
and POOF! I'm where I should be?

"Bob Lucas" wrote:

> "thewanz" <> wrote in message
> news:0C5C49DE-4BB4-40B6-B0E8-...
> >> Hello,
> >> I have created a group in Windows live and added contacts to it.
> >> When I log
> >> in a couple of days later and attempt to send an email to that group,
> >> I find
> >> there are no recipients.
> >> I have re-added contacts to the group but when I sign in a few days
> >> later,
> >> those contacts are gone.
> >>
> >> I have created a .csv file of the contacts and attempted to import
> >> them to
> >> the group, but recieve a "Internal error importing file.".
> >>
> >> Suggestions?
> >> thx in advance,
> >> Wnz
>
>
> When you sign into Live Messenger, is your identity based upon one of
> the following types of email account?
>
> @hotmail.com (or @hotmail.co.uk)
> @msn.com
> @live.com (or @live.co.uk)
>
> If so, sign out from Windows Live Messenger and exit from the program.
>
> Then, open your web browser and sign into your email account via the
> webmail interface at www.hotmail.com. Click on contacts and make the
> necessary adjustments to individual contacts and/or groups. Save your
> changes and sign out from the webmail interface.
>
> Restart Windows Live Messenger and sign in again. This time,
> WLMessenger should synchronize all contact details (including groups)
> with the relevant email account.
>
>

>> "thewanz" <> wrote in message
>> news:0C5C49DE-4BB4-40B6-B0E8-...
>> >> Hello,
>> >> I have created a group in Windows live and added contacts to it.
>> >> When I log
>> >> in a couple of days later and attempt to send an email to that
>> >> group,
>> >> I find
>> >> there are no recipients.
>> >> I have re-added contacts to the group but when I sign in a few
>> >> days
>> >> later,
>> >> those contacts are gone.
>> >>
>> >> I have created a .csv file of the contacts and attempted to import
>> >> them to
>> >> the group, but recieve a "Internal error importing file.".
>> >>
>> >> Suggestions?
>> >> thx in advance,
>> >> Wnz
>>
>> "Bob Lucas" wrote:
>>
>>
>> When you sign into Live Messenger, is your identity based upon one of
>> the following types of email account?
>>
>> @hotmail.com (or @hotmail.co.uk)
>> @msn.com
>> @live.com (or @live.co.uk)
>>
>> If so, sign out from Windows Live Messenger and exit from the
>> program.
>>
>> Then, open your web browser and sign into your email account via the
>> webmail interface at www.hotmail.com. Click on contacts and make the
>> necessary adjustments to individual contacts and/or groups. Save
>> your
>> changes and sign out from the webmail interface.
>>
>> Restart Windows Live Messenger and sign in again. This time,
>> WLMessenger should synchronize all contact details (including groups)
>> with the relevant email account.
>>
>>

"thewanz" <> wrote in message
news:F3D035F9-A0C7-42F9-AA32-...
> Ah, so clicking the mail icon while in Messenger doesn't actually sign
> me
> into the actual hotmail web site using my unique ID? If my ID is
> unique, why
> am I not re-directed to the sight your pointed me to, my credentials
> verified
> and POOF! I'm where I should be?
>


It is important to remember that the definitive "Live Contacts" list is
maintained on a Microsoft server - as opposed to the hard drive of your
local computer.

When you boot your computer and start Windows Live Messenger,
WLMessenger will automatically download your contact details from the
central database. In theory, it should also synchronize subsequent
changes automatically, if you change any contact details in WLMessenger.
However, upward synchronization does not always seem to work properly.

Similarly, Windows Live Mail is configured by default to sign in, using
the user's Live identity. Then, WLMail synchronizes the user's contact
details with the central database. Although WLMail is a different
program from WLMessenger, it depends upon the same, central database.

I cannot provide a precise explanation for the problem you experienced.
However, I suspect that upward synchronization from Windows Live
Messenger on your local computer does not work reliably. Alternatively,
synchronization via the WLMessenger program might be delayed - and could
be "lost", if you sign out from WLMessenger before synchronization with
the Microsoft server has occurred.

In my experience, the most reliable way to edit contacts on the central
database is via the webmail interface. Furthermore, I recommend closing
all other "Live" utilities before you perform the edit, to prevent
potential conflicts if there are different local versions of the
contacts list.

Ok, thank you for your time.

"Bob Lucas" wrote:

> >> "thewanz" <> wrote in message
> >> news:0C5C49DE-4BB4-40B6-B0E8-...
> >> >> Hello,
> >> >> I have created a group in Windows live and added contacts to it.
> >> >> When I log
> >> >> in a couple of days later and attempt to send an email to that
> >> >> group,
> >> >> I find
> >> >> there are no recipients.
> >> >> I have re-added contacts to the group but when I sign in a few
> >> >> days
> >> >> later,
> >> >> those contacts are gone.
> >> >>
> >> >> I have created a .csv file of the contacts and attempted to import
> >> >> them to
> >> >> the group, but recieve a "Internal error importing file.".
> >> >>
> >> >> Suggestions?
> >> >> thx in advance,
> >> >> Wnz
> >>
> >> "Bob Lucas" wrote:
> >>
> >>
> >> When you sign into Live Messenger, is your identity based upon one of
> >> the following types of email account?
> >>
> >> @hotmail.com (or @hotmail.co.uk)
> >> @msn.com
> >> @live.com (or @live.co.uk)
> >>
> >> If so, sign out from Windows Live Messenger and exit from the
> >> program.
> >>
> >> Then, open your web browser and sign into your email account via the
> >> webmail interface at www.hotmail.com. Click on contacts and make the
> >> necessary adjustments to individual contacts and/or groups. Save
> >> your
> >> changes and sign out from the webmail interface.
> >>
> >> Restart Windows Live Messenger and sign in again. This time,
> >> WLMessenger should synchronize all contact details (including groups)
> >> with the relevant email account.
> >>
> >>
>
> "thewanz" <> wrote in message
> news:F3D035F9-A0C7-42F9-AA32-...
> > Ah, so clicking the mail icon while in Messenger doesn't actually sign
> > me
> > into the actual hotmail web site using my unique ID? If my ID is
> > unique, why
> > am I not re-directed to the sight your pointed me to, my credentials
> > verified
> > and POOF! I'm where I should be?
> >
>
>
> It is important to remember that the definitive "Live Contacts" list is
> maintained on a Microsoft server - as opposed to the hard drive of your
> local computer.
>
> When you boot your computer and start Windows Live Messenger,
> WLMessenger will automatically download your contact details from the
> central database. In theory, it should also synchronize subsequent
> changes automatically, if you change any contact details in WLMessenger.
> However, upward synchronization does not always seem to work properly.
>
> Similarly, Windows Live Mail is configured by default to sign in, using
> the user's Live identity. Then, WLMail synchronizes the user's contact
> details with the central database. Although WLMail is a different
> program from WLMessenger, it depends upon the same, central database.
>
> I cannot provide a precise explanation for the problem you experienced.
> However, I suspect that upward synchronization from Windows Live
> Messenger on your local computer does not work reliably. Alternatively,
> synchronization via the WLMessenger program might be delayed - and could
> be "lost", if you sign out from WLMessenger before synchronization with
> the Microsoft server has occurred.
>
> In my experience, the most reliable way to edit contacts on the central
> database is via the webmail interface. Furthermore, I recommend closing
> all other "Live" utilities before you perform the edit, to prevent
> potential conflicts if there are different local versions of the
> contacts list.
>
>