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Continous Failed Updates, 9 in Total

 
 
CoolPix
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      02-26-2008
Could it be that Fsecure is blocking the updates from installing?

If so, what is being blocked by the firewall?

Anyhelp would be much appreicated, I have gone through all the procedures as
per the help guide, but no luck in getting the updates to install.

Thanks in Advance
CoolPix
 
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Engel
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      02-26-2008
Hello CoolPix,

I need more information here - What OS are you running?
<http://dts-l.net/goodpost.htm >

Do a manual visit to Windows Update with Internet Explorer.
[ Start > Windows Update or open IE, click Tools, Windows Update ]
When the installations fail, close IE.
Now go to Start > Run > type in

%windir%\windowsupdate.log
Click OK or press Enter
Please post the last 50 or so lines of the WindowsUpdate.log

I,m sure more knowledgeable people will be along soon.

Good luck
- -- ---

"CoolPix" wrote:

> Could it be that Fsecure is blocking the updates from installing?
>
> If so, what is being blocked by the firewall?
>
> Anyhelp would be much appreicated, I have gone through all the procedures as
> per the help guide, but no luck in getting the updates to install.
>
> Thanks in Advance
> CoolPix

 
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CoolPix
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      02-26-2008


"Engel" wrote:

> Hello CoolPix,
>
> I need more information here - What OS are you running?
> <http://dts-l.net/goodpost.htm >
>
> Do a manual visit to Windows Update with Internet Explorer.
> [ Start > Windows Update or open IE, click Tools, Windows Update ]
> When the installations fail, close IE.
> Now go to Start > Run > type in
>
> %windir%\windowsupdate.log
> Click OK or press Enter
> Please post the last 50 or so lines of the WindowsUpdate.log
>
> I,m sure more knowledgeable people will be along soon.
>
> Good luck
> - -- ---
>
> "CoolPix" wrote:
>
> > Could it be that Fsecure is blocking the updates from installing?
> >
> > If so, what is being blocked by the firewall?
> >
> > Anyhelp would be much appreicated, I have gone through all the procedures as
> > per the help guide, but no luck in getting the updates to install.
> >
> > Thanks in Advance
> > CoolPix



Hi Engel, thanks for replying here is some of the log

I am running windows Vista, I have Fsecure security package running from my
isp.

2008-02-20 03:08:10:881 1136 14b0 Agent *************
2008-02-20 03:08:10:881 1136 1478 AU Setting AU scheduled install time to
2008-02-21 08:00:00
2008-02-20 03:08:10:893 1136 14b0 DnldMgr *************
2008-02-20 03:08:10:893 1136 14b0 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2008-02-20 03:08:10:893 1136 14b0 DnldMgr *********
2008-02-20 03:08:10:893 1136 14b0 DnldMgr * Call ID =
{4C3FA9DC-1F52-4FF3-8CFA-544926A50B9F}
2008-02-20 03:08:10:893 1136 14b0 DnldMgr * Priority = 2, Interactive = 0,
Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-02-20 03:08:10:893 1136 14b0 DnldMgr * Updates to download = 1
2008-02-20 03:08:10:893 1136 14b0 Agent * Title = Update for Windows
Vista (KB943899)
2008-02-20 03:08:10:893 1136 14b0 Agent * UpdateId =
{DA9C3893-B0BE-46DA-8574-11458DAC38A1}.100
2008-02-20 03:08:10:893 1136 14b0 Agent * Bundles 1 updates:
2008-02-20 03:08:10:893 1136 14b0 Agent *
{58F38947-60EB-415E-9614-A1E3DF91169B}.100
2008-02-20 03:08:10:893 1136 14b0 DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-02-20 03:08:10:893 1136 14b0 DnldMgr * Regulation call complete.
0x00000000
2008-02-20 03:08:10:895 1136 14b0 DnldMgr *********** DnldMgr: New download
job [UpdateId = {58F38947-60EB-415E-9614-A1E3DF91169B}.100] ***********
2008-02-20 03:08:10:896 1136 14b0 DnldMgr * Queueing update for download
handler request generation.
2008-02-20 03:08:10:896 1136 14b0 DnldMgr Generating download request for
update {58F38947-60EB-415E-9614-A1E3DF91169B}.100
2008-02-20 03:08:14:421 1136 14b0 Handler Generating request for CBS update
58F38947-60EB-415E-9614-A1E3DF91169B in sandbox
C:\Windows\SoftwareDistribution\Download\a099f3ff1 c537d94194d004d586db2ce
 
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CoolPix
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      02-26-2008


"CoolPix" wrote:

> Could it be that Fsecure is blocking the updates from installing?
>
> If so, what is being blocked by the firewall?
>
> Anyhelp would be much appreicated, I have gone through all the procedures as
> per the help guide, but no luck in getting the updates to install.
>
> Thanks in Advance
> CoolPix


The only 2 error codes that are showing up are 80070057 and 800700002 for
the 9 updates since December.
 
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Engel
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      02-26-2008
Hi CoolPix,

You may want to look into

Windows Vista Help: Windows Update error 80070002:

<http://windowshelp.microsoft.com/Windows/en-US/Help/c5f4d9e0-3eb6-426b-8118-0cedf489a75f1033.mspx>

You receive a "0x80070002" or "0x80070003" error code after you download an
update from Windows Update, from Microsoft Update, or from Windows Server
Update Services:

<http://support.microsoft.com/?kbid=910336>

Google
<http://www.google.com/search?hl=en&q=80070002&btnG=Search>

<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=80070002&dg=microsoft.public.wi ndowsupdate&cat=en_US_56d1dd45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US&pt=&catlist=&dglist=&pt list=&exp=&sloc=en-us>


I am out of answers for 80070057. Sorry I couldn't help

Google
http://www.google.com/search?hl=en&q...57&btnG=Search

<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=80070057&dg=microsoft.public.wi ndowsupdate&cat=en_US_56d1dd45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US&pt=&catlist=&dglist=&pt list=&exp=&sloc=en-us>

I'd recommend resubmitting your post here:
Help and Support
<http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=9860>

OR

I'd recommend calling 1-866-pcsafety if you are in the U.S. or Canada.
Elsewhere, call your local Microsoft subsidiary, or the number for paid
support in your locale--and ask for the free help with virus, updates or
security-patch related issues. This help extends to spyware removal as well.

Other than that, I'm about out of ideas, so good luck with it.

Let us know how it works ºut.
- -- --


"CoolPix" wrote:

>
>
> "CoolPix" wrote:
>
> > Could it be that Fsecure is blocking the updates from installing?
> >
> > If so, what is being blocked by the firewall?
> >
> > Anyhelp would be much appreicated, I have gone through all the procedures as
> > per the help guide, but no luck in getting the updates to install.
> >
> > Thanks in Advance
> > CoolPix

>
> The only 2 error codes that are showing up are 80070057 and 800700002 for
> the 9 updates since December.

 
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