copy/paste no workie

aw, crap,... my copy paste function works,...sometimes,...mostly not,...
coincidentially ? after several updates were installed feb 15, 4 days ago.
(xp, sp 2). first noticed it in msn mail, copy paste into new message yields
only a "snapshot" of new message page. later noticed problem surfing on
fleabay. I would like it to be there for me 100% of the time.
whadda ya think??
--
thank you,
chuck

What are you copy/pasting when it doesn't work?

What updates did you install on the 15th? Did they include an upgrade to
IE7?

If you uninstall the updates via Add/Remove Programs, does the behavior
persist?

Please see this page http://dts-l.net/goodpost.htm then post back to this
thread with the information we'd need to be able to assist you properly.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


chuck wrote:
> aw, crap,... my copy paste function works,...sometimes,...mostly not,...
> coincidentially ? after several updates were installed feb 15, 4 days ago.
> (xp, sp 2). first noticed it in msn mail, copy paste into new message
> yields
> only a "snapshot" of new message page. later noticed problem surfing on
> fleabay. I would like it to be there for me 100% of the time.
> whadda ya think??

pa bear,
problem first displayed when I attempted to copy part of a received e mail
and paste it into a "new message"

I have not tried the uninstall route, yet.



these are the auto updates installed, that I question, all since friday.
could this be a driver problem?

KB936782 media player 11 update
KB943055 security update xp
KB939683 media player 11 update
KB944533 security update, IE7
KB929399 media format 11 sdk
KB941569 security update xp w/media format runtime 9.5 and 11
KB946026 " " "
KB890830 malicious software removal tool
KB939683 media player 11 update

--
thank you,
chuck


"PA Bear [MS MVP]" wrote:

> What are you copy/pasting when it doesn't work?
>
> What updates did you install on the 15th? Did they include an upgrade to
> IE7?
>
> If you uninstall the updates via Add/Remove Programs, does the behavior
> persist?
>
> Please see this page http://dts-l.net/goodpost.htm then post back to this
> thread with the information we'd need to be able to assist you properly.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> chuck wrote:
> > aw, crap,... my copy paste function works,...sometimes,...mostly not,...
> > coincidentially ? after several updates were installed feb 15, 4 days ago.
> > (xp, sp 2). first noticed it in msn mail, copy paste into new message
> > yields
> > only a "snapshot" of new message page. later noticed problem surfing on
> > fleabay. I would like it to be there for me 100% of the time.
> > whadda ya think??
>
>

At this point, I expect the IE7 update (KB944533) may be the issue.

1a. Disable your anti-virus application, any real-time protection provided
by an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: Do not connect the machine to the internet without the Windows Firewall
enabled!!

1b. Also disable Automatic Updates temporarily (Control Panel | Automatic
Updates).

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #3-#5 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB944533)"
via Add/Remove Programs (make sure Show Updates box is checked at top right)
and reboot.

3. Confirm that the copy/paste issues does NOT persist. Don't do ANYTHING
else online! Even if the issues do persist, proceed as follows...

4. Re-do #1 above.

5. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
additional security.

6. Reboot > Make sure everything in #1a and #1b above is enabled again and,
if applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~PA Bear


chuck wrote:
> pa bear,
> problem first displayed when I attempted to copy part of a received e mail
> and paste it into a "new message"
>
> I have not tried the uninstall route, yet.
>
> these are the auto updates installed, that I question, all since friday.
> could this be a driver problem?
>
> KB936782 media player 11 update
> KB943055 security update xp
> KB939683 media player 11 update
> KB944533 security update, IE7
> KB929399 media format 11 sdk
> KB941569 security update xp w/media format runtime 9.5 and 11
> KB946026 " " "
> KB890830 malicious software removal tool
> KB939683 media player 11 update
>
>
>> What are you copy/pasting when it doesn't work?
>>
>> What updates did you install on the 15th? Did they include an upgrade to
>> IE7?
>>
>> If you uninstall the updates via Add/Remove Programs, does the behavior
>> persist?
>>
>> Please see this page http://dts-l.net/goodpost.htm then post back to this
>> thread with the information we'd need to be able to assist you properly.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> chuck wrote:
>>> aw, crap,... my copy paste function works,...sometimes,...mostly not,...
>>> coincidentially ? after several updates were installed feb 15, 4 days
>>> ago.
>>> (xp, sp 2). first noticed it in msn mail, copy paste into new message
>>> yields
>>> only a "snapshot" of new message page. later noticed problem surfing on
>>> fleabay. I would like it to be there for me 100% of the time.
>>> whadda ya think??

will do it, time permitting next day or so. dead tired,...up since 4am.
thank you for your assistance.
will post result.
--
thank you,
chuck


"PA Bear [MS MVP]" wrote:

> At this point, I expect the IE7 update (KB944533) may be the issue.
>
> 1a. Disable your anti-virus application, any real-time protection provided
> by an anti-spyware application (except for Windows Defender; includes Spybot
> Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> third-party firewall AND enable the Windows Firewall.
>
> NB: Do not connect the machine to the internet without the Windows Firewall
> enabled!!
>
> 1b. Also disable Automatic Updates temporarily (Control Panel | Automatic
> Updates).
>
> NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
> browsing; reading email; chatting) except #3-#5 below until your anti-virus
> application has been re-enabled! If you're running ZA Free firewall, you
> may need to uninstall it instead of disabling it.
>
> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB944533)"
> via Add/Remove Programs (make sure Show Updates box is checked at top right)
> and reboot.
>
> 3. Confirm that the copy/paste issues does NOT persist. Don't do ANYTHING
> else online! Even if the issues do persist, proceed as follows...
>
> 4. Re-do #1 above.
>
> 5. Go to http://windowsupdate.microsoft.com and install any Critical Updates
> offered. If "Root Certificates" update is listed in the Optional Updates
> category, you might install it, too, to take full advantage of IE7's
> additional security.
>
> 6. Reboot > Make sure everything in #1a and #1b above is enabled again and,
> if applicable, disable the Windows Firewall and enable your third-party
> firewall.
> --
> ~PA Bear
>
>
> chuck wrote:
> > pa bear,
> > problem first displayed when I attempted to copy part of a received e mail
> > and paste it into a "new message"
> >
> > I have not tried the uninstall route, yet.
> >
> > these are the auto updates installed, that I question, all since friday.
> > could this be a driver problem?
> >
> > KB936782 media player 11 update
> > KB943055 security update xp
> > KB939683 media player 11 update
> > KB944533 security update, IE7
> > KB929399 media format 11 sdk
> > KB941569 security update xp w/media format runtime 9.5 and 11
> > KB946026 " " "
> > KB890830 malicious software removal tool
> > KB939683 media player 11 update
> >
> >
> >> What are you copy/pasting when it doesn't work?
> >>
> >> What updates did you install on the 15th? Did they include an upgrade to
> >> IE7?
> >>
> >> If you uninstall the updates via Add/Remove Programs, does the behavior
> >> persist?
> >>
> >> Please see this page http://dts-l.net/goodpost.htm then post back to this
> >> thread with the information we'd need to be able to assist you properly.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> chuck wrote:
> >>> aw, crap,... my copy paste function works,...sometimes,...mostly not,...
> >>> coincidentially ? after several updates were installed feb 15, 4 days
> >>> ago.
> >>> (xp, sp 2). first noticed it in msn mail, copy paste into new message
> >>> yields
> >>> only a "snapshot" of new message page. later noticed problem surfing on
> >>> fleabay. I would like it to be there for me 100% of the time.
> >>> whadda ya think??
>
>

pa bear,
thanks for the try,...regimen was followed, still no workie. will live with
it for a while,...have bigger fish to fry.
thanks, again,
chuck
--
thank you,
chuck


"PA Bear [MS MVP]" wrote:

> At this point, I expect the IE7 update (KB944533) may be the issue.
>
> 1a. Disable your anti-virus application, any real-time protection provided
> by an anti-spyware application (except for Windows Defender; includes Spybot
> Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> third-party firewall AND enable the Windows Firewall.
>
> NB: Do not connect the machine to the internet without the Windows Firewall
> enabled!!
>
> 1b. Also disable Automatic Updates temporarily (Control Panel | Automatic
> Updates).
>
> NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
> browsing; reading email; chatting) except #3-#5 below until your anti-virus
> application has been re-enabled! If you're running ZA Free firewall, you
> may need to uninstall it instead of disabling it.
>
> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB944533)"
> via Add/Remove Programs (make sure Show Updates box is checked at top right)
> and reboot.
>
> 3. Confirm that the copy/paste issues does NOT persist. Don't do ANYTHING
> else online! Even if the issues do persist, proceed as follows...
>
> 4. Re-do #1 above.
>
> 5. Go to http://windowsupdate.microsoft.com and install any Critical Updates
> offered. If "Root Certificates" update is listed in the Optional Updates
> category, you might install it, too, to take full advantage of IE7's
> additional security.
>
> 6. Reboot > Make sure everything in #1a and #1b above is enabled again and,
> if applicable, disable the Windows Firewall and enable your third-party
> firewall.
> --
> ~PA Bear
>
>
> chuck wrote:
> > pa bear,
> > problem first displayed when I attempted to copy part of a received e mail
> > and paste it into a "new message"
> >
> > I have not tried the uninstall route, yet.
> >
> > these are the auto updates installed, that I question, all since friday.
> > could this be a driver problem?
> >
> > KB936782 media player 11 update
> > KB943055 security update xp
> > KB939683 media player 11 update
> > KB944533 security update, IE7
> > KB929399 media format 11 sdk
> > KB941569 security update xp w/media format runtime 9.5 and 11
> > KB946026 " " "
> > KB890830 malicious software removal tool
> > KB939683 media player 11 update
> >
> >
> >> What are you copy/pasting when it doesn't work?
> >>
> >> What updates did you install on the 15th? Did they include an upgrade to
> >> IE7?
> >>
> >> If you uninstall the updates via Add/Remove Programs, does the behavior
> >> persist?
> >>
> >> Please see this page http://dts-l.net/goodpost.htm then post back to this
> >> thread with the information we'd need to be able to assist you properly.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> chuck wrote:
> >>> aw, crap,... my copy paste function works,...sometimes,...mostly not,...
> >>> coincidentially ? after several updates were installed feb 15, 4 days
> >>> ago.
> >>> (xp, sp 2). first noticed it in msn mail, copy paste into new message
> >>> yields
> >>> only a "snapshot" of new message page. later noticed problem surfing on
> >>> fleabay. I would like it to be there for me 100% of the time.
> >>> whadda ya think??
>
>

OK, so we've ruled out the update being the cause of the behavior. One
down, several more to go.

1. Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
all toolbars and (c) all third-party Windows Themes (including Window
Blinds) and do NOT reinstall IE7, does this behavior persist?

Uninstalling IE7
[ignore any references to Vista]
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx

If the behavior DOES persist in IE6, do NOT reinstall IE7, but post back to
this thread. Otherwise...

4. Required reading IMHO before reinstalling IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/dow.../getitnow.mspx as the
installation source, not Automatic/Windows Update.]

Make *certain* that you check in at Windows Update immediately after
reinstalling IE7 to install any critical updates offered. If Optional
Updates category offers Root Certificates update, I recommend installing it
to take full advantage of IE7's additional security.



chuck wrote:
> pa bear,
> thanks for the try,...regimen was followed, still no workie. will live
> with
> it for a while,...have bigger fish to fry.
> thanks, again,
> chuck
>
>> At this point, I expect the IE7 update (KB944533) may be the issue.
>>
>> 1a. Disable your anti-virus application, any real-time protection
>> provided
>> by an anti-spyware application (except for Windows Defender; includes
>> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
>> third-party firewall AND enable the Windows Firewall.
>>
>> NB: Do not connect the machine to the internet without the Windows
>> Firewall
>> enabled!!
>>
>> 1b. Also disable Automatic Updates temporarily (Control Panel | Automatic
>> Updates).
>>
>> NB: You're "working without a net" now: Don't to ANYTHING else online
>> (e.g., browsing; reading email; chatting) except #3-#5 below until your
>> anti-virus application has been re-enabled! If you're running ZA Free
>> firewall, you may need to uninstall it instead of disabling it.
>>
>> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB944533)"
>> via Add/Remove Programs (make sure Show Updates box is checked at top
>> right) and reboot.
>>
>> 3. Confirm that the copy/paste issues does NOT persist. Don't do
>> ANYTHING
>> else online! Even if the issues do persist, proceed as follows...
>>
>> 4. Re-do #1 above.
>>
>> 5. Go to http://windowsupdate.microsoft.com and install any Critical
>> Updates offered. If "Root Certificates" update is listed in the Optional
>> Updates category, you might install it, too, to take full advantage of
>> IE7's additional security.
>>
>> 6. Reboot > Make sure everything in #1a and #1b above is enabled again
>> and,
>> if applicable, disable the Windows Firewall and enable your third-party
>> firewall.
>> --
>> ~PA Bear
>>
>>
>> chuck wrote:
>>> pa bear,
>>> problem first displayed when I attempted to copy part of a received e
>>> mail
>>> and paste it into a "new message"
>>>
>>> I have not tried the uninstall route, yet.
>>>
>>> these are the auto updates installed, that I question, all since friday.
>>> could this be a driver problem?
>>>
>>> KB936782 media player 11 update
>>> KB943055 security update xp
>>> KB939683 media player 11 update
>>> KB944533 security update, IE7
>>> KB929399 media format 11 sdk
>>> KB941569 security update xp w/media format runtime 9.5 and 11
>>> KB946026 " " "
>>> KB890830 malicious software removal tool
>>> KB939683 media player 11 update
>>>
>>>
>>>> What are you copy/pasting when it doesn't work?
>>>>
>>>> What updates did you install on the 15th? Did they include an upgrade
>>>> to
>>>> IE7?
>>>>
>>>> If you uninstall the updates via Add/Remove Programs, does the behavior
>>>> persist?
>>>>
>>>> Please see this page http://dts-l.net/goodpost.htm then post back to
>>>> this
>>>> thread with the information we'd need to be able to assist you
>>>> properly.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>>
>>>> chuck wrote:
>>>>> aw, crap,... my copy paste function works,...sometimes,...mostly
>>>>> not,...
>>>>> coincidentially ? after several updates were installed feb 15, 4 days
>>>>> ago.
>>>>> (xp, sp 2). first noticed it in msn mail, copy paste into new message
>>>>> yields
>>>>> only a "snapshot" of new message page. later noticed problem surfing
>>>>> on
>>>>> fleabay. I would like it to be there for me 100% of the time.
>>>>> whadda ya think??