Correction: "Windows Explorer has stopped working"

Corrected post: Over the weekend I picked up a virus, which was mostly
caught in time. I cleaned my system, deleted the three files, and rebooted.

Since then, As my computer reboots, I get a " windows explorer has stopped
working" message, then windows rexplorer reboots. Even when I start up the
computer in
safe mode, the same thing happens.

I have a dell deminsion 2500 running vista.

Thanks for any/all help!

Jeff

p.s. Posts that say "you have a virus? I'll tell Mr Gates" aren't helpful.
Go be an ass someplace else, Gordon.

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Jeff wrote:
> Corrected post: Over the weekend I picked up a virus, which was mostly
> caught in time. I cleaned my system, deleted the three files, and
> rebooted.
>
> Since then, As my computer reboots, I get a " windows explorer has stopped
> working" message, then windows rexplorer reboots. Even when I start up
> the
> computer in
> safe mode, the same thing happens.
>
> I have a dell deminsion 2500 running vista.
>
> Thanks for any/all help!
>
> Jeff
>
> p.s. Posts that say "you have a virus? I'll tell Mr Gates" aren't
> helpful.
> Go be an ass someplace else, Gordon.

Try this Windows Vista article here, may or may not help:
http://windowshelp.microsoft.com/Win...51033.mspx#ERD
Charlie



"PA Bear" wrote:

> Run a /thorough/ check for hijackware, including posting your hijackthis log
> to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_R...:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> When all else fails, HijackThis v1.99.1
> (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
> It will help you to both identify and remove any hijackware/spyware with
> assistance from an expert. **Post your log to
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://castlecops.com/forum67.html,
> http://forums.subratam.org/index.php?showforum=7,
> http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
> analysis, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
>
> Jeff wrote:
> > Corrected post: Over the weekend I picked up a virus, which was mostly
> > caught in time. I cleaned my system, deleted the three files, and
> > rebooted.
> >
> > Since then, As my computer reboots, I get a " windows explorer has stopped
> > working" message, then windows rexplorer reboots. Even when I start up
> > the
> > computer in
> > safe mode, the same thing happens.
> >
> > I have a dell deminsion 2500 running vista.
> >
> > Thanks for any/all help!
> >
> > Jeff
> >
> > p.s. Posts that say "you have a virus? I'll tell Mr Gates" aren't
> > helpful.
> > Go be an ass someplace else, Gordon.
>
>

After 16 hours I discovered that Vista, by default, restricts functions that
may help solve this problem. For me, the following fixed problems that I
encountered with programs stopping including Windows Explorer, IE7, Yahoo,
Outlook, Media Player 11 and a host of others. This was after Dell told me to
format my hard drive and reinstall XP2 then install the Vista upgrade ....
SAY WHAT?



Turn User Account Control on or off

User Account Control (UAC) can help you prevent unauthorized changes to your
computer. It works by prompting you for permission when a task requires
administrative rights, such as installing software or changing settings that
affect other users.

We don't recommend turning User Account Control off. If you do turn it off,
you should turn it back on as soon as possible.

Click to open User Accounts.

Click Turn User Account Control on or off. If you are prompted for an
administrator password or confirmation, type the password or provide
confirmation.

Select the Use User Account Control (UAC) to help protect your computer
check box to turn on UAC, or clear the check box to turn off UAC, and then
click OK.


"Jeff" wrote:

> Corrected post: Over the weekend I picked up a virus, which was mostly
> caught in time. I cleaned my system, deleted the three files, and rebooted.
>
> Since then, As my computer reboots, I get a " windows explorer has stopped
> working" message, then windows rexplorer reboots. Even when I start up the
> computer in
> safe mode, the same thing happens.
>
> I have a dell deminsion 2500 running vista.
>
> Thanks for any/all help!
>
> Jeff
>
> p.s. Posts that say "you have a virus? I'll tell Mr Gates" aren't helpful.
> Go be an ass someplace else, Gordon.
>