Corrupt password?

My son's password for Messenger seems to be corrupt, (he swears he didn't
change it). On every PC that the password is saved on he has the same
problem, it won't log him in because of a wrong password. The other problem
is that he's given his Hotmail address as the one to send the password
reminder to, but obviously he can't log in to retreive it! Also he's
forgotten the answer to his memorable information. Is there anything he can
do to get back into his account?

Greetings,

Contact Windows Live ID/Passport services here:
https://accountservices.passport.net...actUsPPN&lc=10

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"remoteneeded" <> wrote in message
news:B5134F60-C134-4E77-BD10-...
> My son's password for Messenger seems to be corrupt, (he swears he didn't
> change it). On every PC that the password is saved on he has the same
> problem, it won't log him in because of a wrong password. The other problem
> is that he's given his Hotmail address as the one to send the password
> reminder to, but obviously he can't log in to retreive it! Also he's
> forgotten the answer to his memorable information. Is there anything he can
> do to get back into his account?

Thanks Jonathan

I'll contact them, and then hopefully have a happy son!



"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> Contact Windows Live ID/Passport services here:
> https://accountservices.passport.net...actUsPPN&lc=10
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "remoteneeded" <> wrote in message
> news:B5134F60-C134-4E77-BD10-...
> > My son's password for Messenger seems to be corrupt, (he swears he didn't
> > change it). On every PC that the password is saved on he has the same
> > problem, it won't log him in because of a wrong password. The other problem
> > is that he's given his Hotmail address as the one to send the password
> > reminder to, but obviously he can't log in to retreive it! Also he's
> > forgotten the answer to his memorable information. Is there anything he can
> > do to get back into his account?
>
>

Hooray!!

Thanks to Jonathan Kay and the fantastic people in Microsoft my son can now
talk to his friends via messegner! I have to say, top marks to Microsoft
Support for sorting us out so quickly

Hi,

Wow that is rather speedy. Glad to hear it and I appreciate the feedback; it's good to know
the support has improved!

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"remoteneeded" <> wrote in message
news:851A1894-E126-4CCC-A1E4-...
> Hooray!!
>
> Thanks to Jonathan Kay and the fantastic people in Microsoft my son can now
> talk to his friends via messegner! I have to say, top marks to Microsoft
> Support for sorting us out so quickly