Corrupted IE 8 -- Maybe

I somehow screwed up and opened multiple copies of IE when it seemed the
system wasn't responding to requests to open one copy. I tried closing the
nine (!) copies that opened, but the computer froze, and I had to power off.
When I powered back on and tried to open IE, I got a message saying the
program had encountered an unexpected closing and asking if I wanted to
resume where my last session ended or if I wanted to start with my home
page. No matter which option I chose, IE would freeze.

I downloaded another copy from MS using Mozilla as my browser, but the same
message still comes up about where I want to resume my session, and IE still
freezes. I wanted to remove IE using the Control Panel feature, then try
downloading a new copy again. But I've been afraid to do that, Any
suggestions. Thanks in advance.

Ian Burton

Ian,

I just diid the same thing as you (but not 9 versions).

I went to control panel's add/deltet file and took off the IE8, rebooted and
thought I'd need to download IE7 through Mozilla, but IE7 was repopulated,
all I had to do was confirm my previous IE7 setting.

The speed on 7 is so much better than 8 --- no more of those checks time
after time.

Imediate opening again!

Excuse my language but 8 really bites!

Good Luck on getting abck to 7!
--
CTW


"Ian Burton" wrote:

> I somehow screwed up and opened multiple copies of IE when it seemed the
> system wasn't responding to requests to open one copy. I tried closing the
> nine (!) copies that opened, but the computer froze, and I had to power off.
> When I powered back on and tried to open IE, I got a message saying the
> program had encountered an unexpected closing and asking if I wanted to
> resume where my last session ended or if I wanted to start with my home
> page. No matter which option I chose, IE would freeze.
>
> I downloaded another copy from MS using Mozilla as my browser, but the same
> message still comes up about where I want to resume my session, and IE still
> freezes. I wanted to remove IE using the Control Panel feature, then try
> downloading a new copy again. But I've been afraid to do that, Any
> suggestions. Thanks in advance.
>
> Ian Burton
>
>
>

You post from a WinXP SP3 computer. Is that the computer in question?

Does the behavior persist if you open IE8 in No Add-ons mode?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

Just asking for now!! Do NOT use such a Restore Point yet!! => Do you have
an available Restore Point which predates the install of IE8?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Ian Burton wrote:
> I somehow screwed up and opened multiple copies of IE when it seemed the
> system wasn't responding to requests to open one copy. I tried closing the
> nine (!) copies that opened, but the computer froze, and I had to power
> off.
> When I powered back on and tried to open IE, I got a message saying the
> program had encountered an unexpected closing and asking if I wanted to
> resume where my last session ended or if I wanted to start with my home
> page. No matter which option I chose, IE would freeze.
>
> I downloaded another copy from MS using Mozilla as my browser, but the
> same
> message still comes up about where I want to resume my session, and IE
> still
> freezes. I wanted to remove IE using the Control Panel feature, then try
> downloading a new copy again. But I've been afraid to do that, Any
> suggestions. Thanks in advance.

"PA Bear [MS MVP]" <> wrote in message
news:%...
> You post from a WinXP SP3 computer. Is that the computer in question?

Yes.
>
> Does the behavior persist if you open IE8 in No Add-ons mode?

Yes.
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)? What third-party firewall (if any)? Were any of these
> applications running in the background when you installed IE8?

I'm using Avast and Spywareblaster, and both were running in the background
when I reinstalled first IE7, then IE8. Neither download helped with the
problem.
>
> Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?

My computer is four years old, and I don't recall what was preinstalled on
purchase. I never used either, however.
>
> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
> have an available Restore Point which predates the install of IE8?

No. I'm not overly technically proficient.

Thanks,

> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Ian Burton wrote:
>> I somehow screwed up and opened multiple copies of IE when it seemed the
>> system wasn't responding to requests to open one copy. I tried closing
>> the
>> nine (!) copies that opened, but the computer froze, and I had to power
>> off.
>> When I powered back on and tried to open IE, I got a message saying the
>> program had encountered an unexpected closing and asking if I wanted to
>> resume where my last session ended or if I wanted to start with my home
>> page. No matter which option I chose, IE would freeze.
>>
>> I downloaded another copy from MS using Mozilla as my browser, but the
>> same
>> message still comes up about where I want to resume my session, and IE
>> still
>> freezes. I wanted to remove IE using the Control Panel feature, then try
>> downloading a new copy again. But I've been afraid to do that, Any
>> suggestions. Thanks in advance.
>

1. Disable SpywareBlaster Protections then fully disable Avast AV.

2. Now uninstall IE8 & reboot twice.

How to uninstall or remove Internet Explorer 8
http://support.microsoft.com/kb/957700

NB: Uninstalling IE8 will automatically restore your previous IE version
(i.e., IE7 or IE6).

3. Re-enable SpywareBlaster's Protections, if you wish, and tell me if the
behavior persists now (i.e., in IE6 or IE7).

Do NOT reinstall IE8 yet! Do NOT uninstall/reinstall IE7 yet either!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Ian Burton wrote:
>> You post from a WinXP SP3 computer. Is that the computer in question?
>
> Yes.
>>
>> Does the behavior persist if you open IE8 in No Add-ons mode?
>
> Yes.
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)? Were any of these
>> applications running in the background when you installed IE8?
>
> I'm using Avast and Spywareblaster, and both were running in the
> background
> when I reinstalled first IE7, then IE8. Neither download helped with the
> problem.
>>
>> Has a Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>
> My computer is four years old, and I don't recall what was preinstalled on
> purchase. I never used either, however.
>>
>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
>> have an available Restore Point which predates the install of IE8?
>
> No. I'm not overly technically proficient.
>
> Thanks,
>
>> Ian Burton wrote:
>>> I somehow screwed up and opened multiple copies of IE when it seemed the
>>> system wasn't responding to requests to open one copy. I tried closing
>>> the
>>> nine (!) copies that opened, but the computer froze, and I had to power
>>> off.
>>> When I powered back on and tried to open IE, I got a message saying the
>>> program had encountered an unexpected closing and asking if I wanted to
>>> resume where my last session ended or if I wanted to start with my home
>>> page. No matter which option I chose, IE would freeze.
>>>
>>> I downloaded another copy from MS using Mozilla as my browser, but the
>>> same
>>> message still comes up about where I want to resume my session, and IE
>>> still
>>> freezes. I wanted to remove IE using the Control Panel feature, then try
>>> downloading a new copy again. But I've been afraid to do that, Any
>>> suggestions. Thanks in advance.

Thank you.

Have performed all the steps you suggested and am now left with an IE7 that
is "non-responsive." The message about the previous session having ended
unexpectedly, however, does not appear. IE7 just hangs.
--
Ian Burton
(Please reply to the Newsgroup)

"PA Bear [MS MVP]" <> wrote in message
news:ODT$...
> 1. Disable SpywareBlaster Protections then fully disable Avast AV.
>
> 2. Now uninstall IE8 & reboot twice.
>
> How to uninstall or remove Internet Explorer 8
> http://support.microsoft.com/kb/957700
>
> NB: Uninstalling IE8 will automatically restore your previous IE version
> (i.e., IE7 or IE6).
>
> 3. Re-enable SpywareBlaster's Protections, if you wish, and tell me if the
> behavior persists now (i.e., in IE6 or IE7).
>
> Do NOT reinstall IE8 yet! Do NOT uninstall/reinstall IE7 yet either!
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Ian Burton wrote:
>>> You post from a WinXP SP3 computer. Is that the computer in question?
>>
>> Yes.
>>>
>>> Does the behavior persist if you open IE8 in No Add-ons mode?
>>
>> Yes.
>>>
>>> What anti-virus application or security suite is installed and is your
>>> subscription current? What anti-spyware applications (other than
>>> Defender)? What third-party firewall (if any)? Were any of these
>>> applications running in the background when you installed IE8?
>>
>> I'm using Avast and Spywareblaster, and both were running in the
>> background
>> when I reinstalled first IE7, then IE8. Neither download helped with the
>> problem.
>>>
>>> Has a Norton or McAfee application ever been installed on this machine
>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>
>> My computer is four years old, and I don't recall what was preinstalled
>> on
>> purchase. I never used either, however.
>>>
>>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
>>> have an available Restore Point which predates the install of IE8?
>>
>> No. I'm not overly technically proficient.
>>
>> Thanks,
>>
>>> Ian Burton wrote:
>>>> I somehow screwed up and opened multiple copies of IE when it seemed
>>>> the
>>>> system wasn't responding to requests to open one copy. I tried closing
>>>> the
>>>> nine (!) copies that opened, but the computer froze, and I had to power
>>>> off.
>>>> When I powered back on and tried to open IE, I got a message saying the
>>>> program had encountered an unexpected closing and asking if I wanted to
>>>> resume where my last session ended or if I wanted to start with my home
>>>> page. No matter which option I chose, IE would freeze.
>>>>
>>>> I downloaded another copy from MS using Mozilla as my browser, but the
>>>> same
>>>> message still comes up about where I want to resume my session, and IE
>>>> still
>>>> freezes. I wanted to remove IE using the Control Panel feature, then
>>>> try
>>>> downloading a new copy again. But I've been afraid to do that, Any
>>>> suggestions. Thanks in advance.
>

1a. Try a Reset: Start | Settings | Control Panel | Internet Options |
Advanced | Reset IE settings | press RESET button | Reboot

1b. Check-in at Windows Update, select CUSTOM & scan | Install any critical
security updates (only) offered | If a Root Certificates update is listed in
the Optional Updates category, install it to take full advantage of IE7's
enhanced security.

If still no joy...

2a. Open Start | (All) Programs | Accessories | System Tools | System
Restore | (select) Restore my computer to an earlier time | Identify &
select the available Restore Point which was created (a) when you installed
IE8 or (b) on the day before you installed IE8 | Follow all prompts.

2b. Check-in at Windows Update, select CUSTOM & scan | Install any critical
security updates (only) offered | If a Root Certificates update is listed in
the Optional Updates category, install it to take full advantage of IE7's
enhanced security.

Need more help? No-charge support for Internet Explorer 8 installation (and
uninstallation), set-up and usage (only) is available via the phone based on
your locale through 31 December 2009. Customers must be running Windows XP
or Windows Vista in a non-domain environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/de...px?&prid=13043

Best of luck!
--
~PA Bear

Ian Burton wrote:
> Thank you.
>
> Have performed all the steps you suggested and am now left with an IE7
> that
> is "non-responsive." The message about the previous session having ended
> unexpectedly, however, does not appear. IE7 just hangs.
>
> "PA Bear wrote:
>> 1. Disable SpywareBlaster Protections then fully disable Avast AV.
>>
>> 2. Now uninstall IE8 & reboot twice.
>>
>> How to uninstall or remove Internet Explorer 8
>> http://support.microsoft.com/kb/957700
>>
>> NB: Uninstalling IE8 will automatically restore your previous IE version
>> (i.e., IE7 or IE6).
>>
>> 3. Re-enable SpywareBlaster's Protections, if you wish, and tell me if
>> the
>> behavior persists now (i.e., in IE6 or IE7).
>>
>> Do NOT reinstall IE8 yet! Do NOT uninstall/reinstall IE7 yet either!
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> Ian Burton wrote:
>>>> You post from a WinXP SP3 computer. Is that the computer in question?
>>>
>>> Yes.
>>>>
>>>> Does the behavior persist if you open IE8 in No Add-ons mode?
>>>
>>> Yes.
>>>>
>>>> What anti-virus application or security suite is installed and is your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>> applications running in the background when you installed IE8?
>>>
>>> I'm using Avast and Spywareblaster, and both were running in the
>>> background
>>> when I reinstalled first IE7, then IE8. Neither download helped with
>>> the
>>> problem.
>>>>
>>>> Has a Norton or McAfee application ever been installed on this machine
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>
>>> My computer is four years old, and I don't recall what was preinstalled
>>> on
>>> purchase. I never used either, however.
>>>>
>>>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
>>>> have an available Restore Point which predates the install of IE8?
>>>
>>> No. I'm not overly technically proficient.
>>>
>>> Thanks,
>>>
>>>> Ian Burton wrote:
>>>>> I somehow screwed up and opened multiple copies of IE when it seemed
>>>>> the
>>>>> system wasn't responding to requests to open one copy. I tried closing
>>>>> the
>>>>> nine (!) copies that opened, but the computer froze, and I had to
>>>>> power
>>>>> off.
>>>>> When I powered back on and tried to open IE, I got a message saying
>>>>> the
>>>>> program had encountered an unexpected closing and asking if I wanted
>>>>> to
>>>>> resume where my last session ended or if I wanted to start with my
>>>>> home
>>>>> page. No matter which option I chose, IE would freeze.
>>>>>
>>>>> I downloaded another copy from MS using Mozilla as my browser, but the
>>>>> same
>>>>> message still comes up about where I want to resume my session, and IE
>>>>> still
>>>>> freezes. I wanted to remove IE using the Control Panel feature, then
>>>>> try
>>>>> downloading a new copy again. But I've been afraid to do that, Any
>>>>> suggestions. Thanks in advance.

Thanks again. I'll try these suggestions later. I've been told by a friend
that you'd probably like to know that Maxthon works perfectly on my machine,
so am doing so now.

--
Ian Burton
(Please reply to the Newsgroup)
"PA Bear [MS MVP]" <> wrote in message
news:...
> 1a. Try a Reset: Start | Settings | Control Panel | Internet Options |
> Advanced | Reset IE settings | press RESET button | Reboot
>
> 1b. Check-in at Windows Update, select CUSTOM & scan | Install any
> critical
> security updates (only) offered | If a Root Certificates update is listed
> in
> the Optional Updates category, install it to take full advantage of IE7's
> enhanced security.
>
> If still no joy...
>
> 2a. Open Start | (All) Programs | Accessories | System Tools | System
> Restore | (select) Restore my computer to an earlier time | Identify &
> select the available Restore Point which was created (a) when you
> installed
> IE8 or (b) on the day before you installed IE8 | Follow all prompts.
>
> 2b. Check-in at Windows Update, select CUSTOM & scan | Install any
> critical
> security updates (only) offered | If a Root Certificates update is listed
> in
> the Optional Updates category, install it to take full advantage of IE7's
> enhanced security.
>
> Need more help? No-charge support for Internet Explorer 8 installation
> (and
> uninstallation), set-up and usage (only) is available via the phone based
> on
> your locale through 31 December 2009. Customers must be running Windows XP
> or Windows Vista in a non-domain environment.
> => US & CA Residents: 1-866-234-6020
> => Other locales:
> https://support.microsoft.com/oas/de...px?&prid=13043
>
> Best of luck!
> --
> ~PA Bear
>
> Ian Burton wrote:
>> Thank you.
>>
>> Have performed all the steps you suggested and am now left with an IE7
>> that
>> is "non-responsive." The message about the previous session having ended
>> unexpectedly, however, does not appear. IE7 just hangs.
>>
>> "PA Bear wrote:
>>> 1. Disable SpywareBlaster Protections then fully disable Avast AV.
>>>
>>> 2. Now uninstall IE8 & reboot twice.
>>>
>>> How to uninstall or remove Internet Explorer 8
>>> http://support.microsoft.com/kb/957700
>>>
>>> NB: Uninstalling IE8 will automatically restore your previous IE version
>>> (i.e., IE7 or IE6).
>>>
>>> 3. Re-enable SpywareBlaster's Protections, if you wish, and tell me if
>>> the
>>> behavior persists now (i.e., in IE6 or IE7).
>>>
>>> Do NOT reinstall IE8 yet! Do NOT uninstall/reinstall IE7 yet either!
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>
>>>
>>> Ian Burton wrote:
>>>>> You post from a WinXP SP3 computer. Is that the computer in question?
>>>>
>>>> Yes.
>>>>>
>>>>> Does the behavior persist if you open IE8 in No Add-ons mode?
>>>>
>>>> Yes.
>>>>>
>>>>> What anti-virus application or security suite is installed and is your
>>>>> subscription current? What anti-spyware applications (other than
>>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>>> applications running in the background when you installed IE8?
>>>>
>>>> I'm using Avast and Spywareblaster, and both were running in the
>>>> background
>>>> when I reinstalled first IE7, then IE8. Neither download helped with
>>>> the
>>>> problem.
>>>>>
>>>>> Has a Norton or McAfee application ever been installed on this machine
>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>> it)?
>>>>
>>>> My computer is four years old, and I don't recall what was preinstalled
>>>> on
>>>> purchase. I never used either, however.
>>>>>
>>>>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
>>>>> have an available Restore Point which predates the install of IE8?
>>>>
>>>> No. I'm not overly technically proficient.
>>>>
>>>> Thanks,
>>>>
>>>>> Ian Burton wrote:
>>>>>> I somehow screwed up and opened multiple copies of IE when it seemed
>>>>>> the
>>>>>> system wasn't responding to requests to open one copy. I tried
>>>>>> closing
>>>>>> the
>>>>>> nine (!) copies that opened, but the computer froze, and I had to
>>>>>> power
>>>>>> off.
>>>>>> When I powered back on and tried to open IE, I got a message saying
>>>>>> the
>>>>>> program had encountered an unexpected closing and asking if I wanted
>>>>>> to
>>>>>> resume where my last session ended or if I wanted to start with my
>>>>>> home
>>>>>> page. No matter which option I chose, IE would freeze.
>>>>>>
>>>>>> I downloaded another copy from MS using Mozilla as my browser, but
>>>>>> the
>>>>>> same
>>>>>> message still comes up about where I want to resume my session, and
>>>>>> IE
>>>>>> still
>>>>>> freezes. I wanted to remove IE using the Control Panel feature, then
>>>>>> try
>>>>>> downloading a new copy again. But I've been afraid to do that, Any
>>>>>> suggestions. Thanks in advance.
>

Maxthon should have been uninstalled before you installed IE8, Ian.

Ian Burton wrote:
> Thanks again. I'll try these suggestions later. I've been told by a
> friend
> that you'd probably like to know that Maxthon works perfectly on my
> machine,
> so am doing so now.
>
>> 1a. Try a Reset: Start | Settings | Control Panel | Internet Options |
>> Advanced | Reset IE settings | press RESET button | Reboot
>>
>> 1b. Check-in at Windows Update, select CUSTOM & scan | Install any
>> critical
>> security updates (only) offered | If a Root Certificates update is listed
>> in
>> the Optional Updates category, install it to take full advantage of IE7's
>> enhanced security.
>>
>> If still no joy...
>>
>> 2a. Open Start | (All) Programs | Accessories | System Tools | System
>> Restore | (select) Restore my computer to an earlier time | Identify &
>> select the available Restore Point which was created (a) when you
>> installed
>> IE8 or (b) on the day before you installed IE8 | Follow all prompts.
>>
>> 2b. Check-in at Windows Update, select CUSTOM & scan | Install any
>> critical
>> security updates (only) offered | If a Root Certificates update is listed
>> in
>> the Optional Updates category, install it to take full advantage of IE7's
>> enhanced security.
>>
>> Need more help? No-charge support for Internet Explorer 8 installation
>> (and
>> uninstallation), set-up and usage (only) is available via the phone based
>> on
>> your locale through 31 December 2009. Customers must be running Windows
>> XP
>> or Windows Vista in a non-domain environment.
>> => US & CA Residents: 1-866-234-6020
>> => Other locales:
>> https://support.microsoft.com/oas/de...px?&prid=13043
>>
>> Best of luck!
>> --
>> ~PA Bear
>>
>> Ian Burton wrote:
>>> Thank you.
>>>
>>> Have performed all the steps you suggested and am now left with an IE7
>>> that
>>> is "non-responsive." The message about the previous session having
>>> ended
>>> unexpectedly, however, does not appear. IE7 just hangs.
>>>
>>> "PA Bear wrote:
>>>> 1. Disable SpywareBlaster Protections then fully disable Avast AV.
>>>>
>>>> 2. Now uninstall IE8 & reboot twice.
>>>>
>>>> How to uninstall or remove Internet Explorer 8
>>>> http://support.microsoft.com/kb/957700
>>>>
>>>> NB: Uninstalling IE8 will automatically restore your previous IE
>>>> version
>>>> (i.e., IE7 or IE6).
>>>>
>>>> 3. Re-enable SpywareBlaster's Protections, if you wish, and tell me if
>>>> the
>>>> behavior persists now (i.e., in IE6 or IE7).
>>>>
>>>> Do NOT reinstall IE8 yet! Do NOT uninstall/reinstall IE7 yet either!
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>>
>>>> Ian Burton wrote:
>>>>>> You post from a WinXP SP3 computer. Is that the computer in
>>>>>> question?
>>>>>
>>>>> Yes.
>>>>>>
>>>>>> Does the behavior persist if you open IE8 in No Add-ons mode?
>>>>>
>>>>> Yes.
>>>>>>
>>>>>> What anti-virus application or security suite is installed and is
>>>>>> your
>>>>>> subscription current? What anti-spyware applications (other than
>>>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>>>> applications running in the background when you installed IE8?
>>>>>
>>>>> I'm using Avast and Spywareblaster, and both were running in the
>>>>> background
>>>>> when I reinstalled first IE7, then IE8. Neither download helped with
>>>>> the
>>>>> problem.
>>>>>>
>>>>>> Has a Norton or McAfee application ever been installed on this
>>>>>> machine
>>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>>> it)?
>>>>>
>>>>> My computer is four years old, and I don't recall what was
>>>>> preinstalled
>>>>> on
>>>>> purchase. I never used either, however.
>>>>>>
>>>>>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do
>>>>>> you
>>>>>> have an available Restore Point which predates the install of IE8?
>>>>>
>>>>> No. I'm not overly technically proficient.
>>>>>
>>>>> Thanks,
>>>>>
>>>>>> Ian Burton wrote:
>>>>>>> I somehow screwed up and opened multiple copies of IE when it seemed
>>>>>>> the
>>>>>>> system wasn't responding to requests to open one copy. I tried
>>>>>>> closing
>>>>>>> the
>>>>>>> nine (!) copies that opened, but the computer froze, and I had to
>>>>>>> power
>>>>>>> off.
>>>>>>> When I powered back on and tried to open IE, I got a message saying
>>>>>>> the
>>>>>>> program had encountered an unexpected closing and asking if I wanted
>>>>>>> to
>>>>>>> resume where my last session ended or if I wanted to start with my
>>>>>>> home
>>>>>>> page. No matter which option I chose, IE would freeze.
>>>>>>>
>>>>>>> I downloaded another copy from MS using Mozilla as my browser, but
>>>>>>> the
>>>>>>> same
>>>>>>> message still comes up about where I want to resume my session, and
>>>>>>> IE
>>>>>>> still
>>>>>>> freezes. I wanted to remove IE using the Control Panel feature, then
>>>>>>> try
>>>>>>> downloading a new copy again. But I've been afraid to do that, Any
>>>>>>> suggestions. Thanks in advance.

Sounds like corrupted add-ons to me. Disable them and try again.

"Ian Burton" <> wrote in message
news:...
>I somehow screwed up and opened multiple copies of IE when it seemed the
>system wasn't responding to requests to open one copy. I tried closing the
>nine (!) copies that opened, but the computer froze, and I had to power
>off. When I powered back on and tried to open IE, I got a message saying
>the program had encountered an unexpected closing and asking if I wanted to
>resume where my last session ended or if I wanted to start with my home
>page. No matter which option I chose, IE would freeze.
>
> I downloaded another copy from MS using Mozilla as my browser, but the
> same message still comes up about where I want to resume my session, and
> IE still freezes. I wanted to remove IE using the Control Panel feature,
> then try downloading a new copy again. But I've been afraid to do that,
> Any suggestions. Thanks in advance.
>
> Ian Burton
>
>