"Jorge C",
This is a great question! Thank you for providing enough detail for a good
answer.
Conventions:
- In these instructions, keys on the keyboard are wrapped, such as: <Enter>,
so an instruction of: Type: cmd <Enter> means type the three letters cmd and
then press <Enter>.
- Combinations such as <Ctrl>+<S> mean to hold the <Ctrl> while then
pressing the <S>.
1. Click Start
2. Click Run
3. Type: cmd <Enter>
4. In the Command Prompt, type: cd %windir% <Enter>
5. Type: net stop wuauserv <Enter>
6. Type: del WindowsUpdate.log <Enter>
7. Type: notepad WindowsUpdate.log <Enter>
8. Confirm that you wish to create a new file by clicking Yes
9. Save the file by pressing <Ctrl>+<S>
10. Close the new WindowsUpdate.log file.
11. Type: In the Command Prompt again, type: net start wuauserv <Enter>
This next step is OPTIONAL, and only used if you have tracing enabled and
want to start writing to the WindowsUpdate.log again.
12. (OPTIONAL) Type:REG DELETE
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate\Trace /f
<-- This will remove tracing, if you have it enabled.
Write back and let us know how this goes.
Sincerely,
Pat Walters [MSFT]
"Jorge C" <> wrote in message
news:8200442D-6606-43DB-82BE-...
> How can I delete or replace the WindowsUpdate.log file? I can't open the
> file because it is corrupted. I ran chkdsk /f but the problem did not go
> away. The corrupted file prevents Windows Update from working. My laptop
is
> running XP Home SP2. Thanks in advance for any help.
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