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could not start automatic updates service

 
 
Jeffrey G
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Posts: n/a

 
      07-18-2005
When I try to download automatic updates on the Microsoft Windows website (by
clicking "Windows Update" on the start menu) I receive the following error
page:



[Error number: 0x8024001E]
The site cannot continue because one or more of these Windows services is
not running:

Automatic Updates (allows the site to find, download and install
high-priority updates for your computer)
Background Intelligent Transfer Service (BITS) (helps updates download more
quickly and without problems if the download process is interrupted)
Event Log (keeps a record of updating activities to help with
troubleshooting, if needed)
To make sure these services are running:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, double-click on Automatic Updates and then click
Properties.
4. In the Startup type list, select Automatic and click Apply.
5. Verify that the Service status is started, if the Service Status is
Stopped click on the Start Button.
6. In the list of services, double-click on Background Intelligent Transfer
Service (BITS) and then click Properties.
7. In the Startup type list, select Manual and click Apply.
8. Verify that the Service status is started, If the Service Status is
Stopped click on the Start Button.
9. In the list of services, double-click on Event Log and then click
Properties.
10. In the Startup type list, select Automatic and click Apply.
11. Verify that the Service status is started, If the Service Status is
Stopped click on the Start Button.


I followed the instructions and find that both Background Intelligent
Transfer Service and Event Log are both alreADY running and set to
"automatic". But, "Automatic Updates" is stopped, and when I try to start it,
I get the following error:

could not start the automatic updates service on local computer error
0x80070057 the parameter is incorrect

There is a space for "start parameters", but I have no idea what to enter
into this input field.

I am using Microsoft Windows XP Professional Edition version 2002.

The path (which I cannot seem to change) is the following:
D:\WINDOWS\system32\svchost.exe -k netsvcs --- (I thought that maybe the "K"
switch was causing the incorrect parameter problem, but I cannot change it by
typing into the field - it will not let me access it)

Please help.

Thank You.
JG
 
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Brigo
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Posts: n/a

 
      11-04-2005
I have the exact same error as Jeffrey G.
It happened right after I installed a new downloaded version of Norton
Antivirus 2006.

"Jeffrey G" wrote:

> When I try to download automatic updates on the Microsoft Windows website (by
> clicking "Windows Update" on the start menu) I receive the following error
> page:
>
>
>
> [Error number: 0x8024001E]
> The site cannot continue because one or more of these Windows services is
> not running:
>
> Automatic Updates (allows the site to find, download and install
> high-priority updates for your computer)
> Background Intelligent Transfer Service (BITS) (helps updates download more
> quickly and without problems if the download process is interrupted)
> Event Log (keeps a record of updating activities to help with
> troubleshooting, if needed)
> To make sure these services are running:
> 1. Click Start, and then click Run.
> 2. Type services.msc and then click OK.
> 3. In the list of services, double-click on Automatic Updates and then click
> Properties.
> 4. In the Startup type list, select Automatic and click Apply.
> 5. Verify that the Service status is started, if the Service Status is
> Stopped click on the Start Button.
> 6. In the list of services, double-click on Background Intelligent Transfer
> Service (BITS) and then click Properties.
> 7. In the Startup type list, select Manual and click Apply.
> 8. Verify that the Service status is started, If the Service Status is
> Stopped click on the Start Button.
> 9. In the list of services, double-click on Event Log and then click
> Properties.
> 10. In the Startup type list, select Automatic and click Apply.
> 11. Verify that the Service status is started, If the Service Status is
> Stopped click on the Start Button.
>
>
> I followed the instructions and find that both Background Intelligent
> Transfer Service and Event Log are both alreADY running and set to
> "automatic". But, "Automatic Updates" is stopped, and when I try to start it,
> I get the following error:
>
> could not start the automatic updates service on local computer error
> 0x80070057 the parameter is incorrect
>
> There is a space for "start parameters", but I have no idea what to enter
> into this input field.
>
> I am using Microsoft Windows XP Professional Edition version 2002.
>
> The path (which I cannot seem to change) is the following:
> D:\WINDOWS\system32\svchost.exe -k netsvcs --- (I thought that maybe the "K"
> switch was causing the incorrect parameter problem, but I cannot change it by
> typing into the field - it will not let me access it)
>
> Please help.
>
> Thank You.
> JG

 
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